1 Stop Spas - Lincolnshire - Sleaford

1 Stop Spas - Lincolnshire is a renowned company located at Sleaford Enterprise Park, Unit 3, Sellwood Ct, Sleaford NG34 8GJ, United Kingdom. They can be contacted via phone at 1522300737 or by visiting their website at 1stopspas.com.

The company specializes in a wide range of services and products, making them a one-stop-shop for all your leisure and recreation needs. Their specialties include being a hot tub store, billiards supply store, game store, garden building supplier, hot tub repair service, sauna provider, swimming pool supply store, and a training center. This comprehensive range of offerings makes them a top choice for anyone looking to enhance their home entertainment and relaxation options.

In addition to their extensive product and service range, 1 Stop Spas - Lincolnshire offers several convenient options for customers. They provide delivery, in-store pickup, in-store shopping, onsite services, same-day delivery, and wheelchair accessibility, ensuring that everyone can enjoy their offerings without any hassle. The establishment also features gender-neutral restrooms, free Wi-Fi, and accepts various payment methods including credit cards, debit cards, and NFC mobile payments.

The company has received an impressive 118 reviews on Google My Business, with an average rating of 4.8/5. This high level of customer satisfaction speaks volumes about the quality of their products and services, as well as their commitment to customer satisfaction.

👍 Reviews of 1 Stop Spas - Lincolnshire

Terry C.

5/5

We've owned hot tubs for over 20 years. Our current hot tub an American Whirlpool, was purchased from and installed by 'One Stop Spas'. What a fantastic company - customer service is second to none and installation (which was tricky as it needed to be installed in an existing garden cabin), was carried out to a highly professional standard with no fuss. Chris and his team provide excellent aftercare advice and service. The use of O Care (as recommended by Chris) has had a great impact on routine maintenance, making it very easy to keep the water clean and to a high standard, whilst also protecting the tub components. We use the tub a few times a week and have calculated running costs to be approx £0.50p per day across the year. A great product, supplied, fitted, and serviced annually, by an excellent Team - Well done 'One Stop Spas' and THANK YOU.

Mark W.

5/5

After looking round for our first hot tub at numerous places I came upon 1 Stop Spa's at the Lincolnshire show. Speaking with both Chris & Gary at the show and having the American Whirlpool tubs features explained to me I was impressed with both the product and the company. A visit to the showroom with my wife confirmed this and we placed an order for our 471 hot tub.
We were given an installation date, everything went to plan and happened exactly as we were told it would, installation was very professional.
I had to go away for a few days just after getting the hot tub before I had got the hang of the water maintenance, on arrival home the water had gone cloudy, a phone call to Chris and I received advice on what to do, we paid a visit to the showroom to collect some additional products, whilst at the showroom we received further advice from Melissa, we left feeling a whole lot more confident and crystal clear water was restored within 24 hours.
Overall we have been very happy with the level of service and as such will not doubt remain customers for years to come, Have already recommended to a couple of friends who have expressed an interest.

Michael F.

5/5

Shaun and Martin came to fit a new pump and to service spas. Polite and helpful lads. Tidy job. Would recommend.

Bonnie F.

5/5

We have recently purchased an American whirlpool Spa from One Stop and thought we would share our experience. We visited the Sleaford showroom and were met by a lovely young salesman, who was very knowledgeable (but not pushy) who talked us though each of the spas and the different options available, the following week we visited the East Bridgeford showroom where we met Chris, who again was excellent, very helpful, knowledgeable and helped answer even more of my questions, he also followed up with details to compare the spas I had been looking at, to discuss and deliberate at home. A few weeks later we arranged another meeting with Chris to view the preowned hot tubs and compare options with the new spas in the showroom, again at no point did we feel pressured into a purchase but felt totally at ease that One Stop would be the best people to entrust with our hot tub purchase. They were brilliant at answering all our questions (all with our energetic 8 old daughter in tow.)
Installation day was a breeze John and his team negotiated our new resin patio with extreme care. And fully demonstrated setting up the hot tub including chemical set up.
To say we are happy with the whole experience would be an understatement. As a first time hot tub owner we take great comfort knowing that the team are a phone call away and we would definitely recommend Chris and the team at One Stop to give you lots of time, advice and no pressure sales approach to your spa purchase.

Gemma P.

5/5

I’ve had my hot tub for over 10 months now and I know I made the best choice. I did my research and visited a few places getting advice before settling on going with 1stop spas. They were informative, patient, explaining all about the different options and helping decide which was best for my family. They were all friendly and helpful on installation day. Even since installation, I can ring up with any questions no problem. As I got used to keeping the chemicals topped up through to the first water change. I feel reassured that there is someone at the end of the phone as needed.

Steve W.

5/5

We have recently purchased a hot tub from One Stop, and are very satisfied. We were advised by Chris, and everything he said about the insulation on the American Whirlpool brand is fact - believe me!
Our tub is within a building with bi-fold doors and in the 6 weeks we’ve had it, we have only had to heat the water once to 37c as it has held its heat so well - some days too hot!
After sales service is second to none, nothing is too much trouble and there is always someone there to help and advise when it comes to adding chemicals etc, would highly recommend.

Paul H.

5/5

Having traded in a master spa hot tub for an American whirlpool I can say it was the best choice for us. Having spoke to the team and doing both dry and wet test we have been enjoying the experience of the ongoing advice and support. Learning about maintenance and water care, which I didn’t get from a previous provider. Being on the Maintenance/water OCare plan is definitely worth it as I have seen a significant improvement with our water from previous. Would highly recommend.

Steve H.

5/5

From the moment we bought our hot tub, 4 years ago, we have had nothing but courteous and polite service. The showroom staff were excellent and very knowledgeable, and the service staff, of which we have had 3 different ones, have all been prompt and polite. The range of quality products is excellent and the prices are very competitive. Chris has built a great team around him and I would recommend the company to anyone thinking of buying a new or used hot tub, or accessories.