Chapel Holistics Beauty Retreat - Cheadle

Alicia Sagar

Just absolutely wonderful.

Even upon entering, the sound of the water feature and the relaxing spa music is just beautiful. You immediately shut away all the sounds of the busy precinct and enter heaven.

The girls are lovely, calming and kind and the place itself is very clean, tidy and all the decor well thought out.

I had the spa retreat package and spent 3.5 hours here and loved every second of it! Not to mention, Isabella makes a lovely cup of tea!

Thank you Isabella for a well deserved and needed reset

Ирина Сандор

The worst manicure I ever had! Nails look dirty, nail gel polish uneven. Horrible! Very disappointed. I had to file my naked myself after treatment, it was so badly filled. Made my nails look terrible. Cried my eyes out..

Answering to Owner!
I have never complained about red shades. I had a curtain red shade in mind before treatment and just wondered there were only 3 red-red shades. We talked nicely with specialist and she told me I wasn’t the first one who asked for more red shades prior to upcoming Christmas. And specialist told me she said she would ask her manager to add new shades. No complaints or disagreements whatsoever.

And I didn’t came back for manicure treatment until yesterday. So why do you tell me I picked my nail with red polish It is a clear lie.

As per massage treatment. I have a curtain appointment time 13:30. I came on time and waited for 10 minutes not 1. We started at 13:50 and the treatment ended at 14:50. Also I was confused about a treatment length as email confirmation said it was 1 hour 30 minutes. And I have to pick up my child from school at 15:00. So if my treatment starts later than 13:30 I’m going to be late for pick up. That’s why I asked how long the treatment is. Nobody says anything about waiting time. That’s why I have to ask. I do have other arrangements and obligations.

As per yesterday’s so called manicure treatment.
First of all I never waved or did anything to the specialist face. I was acting calm and tried to explain my vision, how I want my nails to look like. If a client desire for your award winning salon is a complaint, I have nothing to say.
I came with clear nails and uneven nail surface. I expect a nail specialist to see the imperfections and make it look better. I pay for the knowledge and professionalism. I’m not a nail specialist, I have no idea what to do with it. I bring myself to the salon and ready for my nails to be treated properly.
Nobody asked me to put out my headphones.
I asked to shorten my nail on half of a length. And because the specialist made the shape as a triangle, I asked to make it even and now a have to nail length left.
I had to finish the nail myself at home, there was subungual tissue left there.

Yes, the surface of the nails is uneven. But there is a procedure called a nail plate alignment, which a manicure specialist must know.

All the tears I had home. Of course I’m not gonna cause a scene in the salon.

I am in deep shock of everything you have said here. 100% a lie. I was never rude to any specialist. I may sometime cannot understand what they ask and tell me. I’m not an English native speaker. And this is clearly an example of a discrimination. Discrimination for not understanding the language, discrimination for trying to understand what time the treatment starts when appointment time is passed. Discrimination for being honest.

And if you have decided to ban me from your salon I expect a money return not just for my gift card but also for this poor manicure treatment. Because now I have to remake it.

Fiona Poole

Thank you for a wonderful experience. I had the Thalgo Energising Therapy by Dominique. The scents, body scrub and massage were
just lovely. It felt very relaxing. I enjoyed the time in the chill room too with a herbal tea. A nice way to finish off.
Thank you once again

Avril Gill

I thoroughly enjoy coming to Chapel Holistics. I usually have treatments with Dominique and Izabella and both are excellent therapists.
My most recent treatment was an Indian Head massage with Izabella. The treatment was exactly what I needed as I was experiencing a lot of tension in my neck, shoulders and back. By the end of the treatment I felt much more relaxed and felt as if I had a much better range of movement and movement was easier.
I don't live in the local area, but consider it worth travelling due to the quality of the treatments and excellent staff at Chapel Holistics.

Louise Lawrence

Isabella is so authentic, considerate and warm. My skin felt the best it had in years after a comcit facial with Isabella. Thank you. Looking forward to knocking back the years after the series ?

Helen Muggeridge

As always had a wonderful Chopstick facial. Alys is a great beautician who does a really good job. Lovely charming place to unwind and feel very pampered. Thank you

Helen

Tilly Brackett

Lovely Natural Luxury Treatment - It was my first time visiting Chapel Holistics and will definitely not be my last! Dominique was so lovely and made me feel so relaxed with the back massage and facial. I can’t wait to go again!

Amy Mather

Amazing treatment! Very friendly staff, felt very comfortable and welcomed. The message was fantastic, lovely calming treatment room.
Thank you 🙂