3d Health & Fitness Corby Gym - Corby

Crystal P.

We bought a spa day for 2, including a sparkling cream tea, spa access and 25 min back massage.

Staff were super welcoming and friendly. The afternoon tea was perfect.

Gemma gave the best back massage ever and was just so warm and lovely. Would definitely visit again. Thank you!

Claire Q.

I took my daughter for a spa treat with afternoon tea and everything was just perfect*. The staff are so welcoming and amiable, the gym, beauty salon and hotel kept in tip top condition and the treatments were relaxing and professionally performed. Courtney, the assessment manager who did my treatment was a delight to meet and my daughter thoroughly enjoyed her facial too. The afternoon tea was perfect and all our dietary requirements were met (red velvet cake was delicious!).

*I have only one little gripe and that was I felt a little unsafe walking around the pool area - rubber mats to walk along would help because the tiles felt very slippery and having just recovered from a shoulder replacement I was scared I might slip and fall.

I would definitely recommend and will be back again for another treat soon I hope!

anita.jxmxxla

Had a spa treatment booked for me by a family member so when I got to the hotel I was unsure where it was. Came across a staff member called Kim Warren who was just so rude. She was adamant that I had to pay £15 for a day pass to access the spa facilities which I kept telling her I would not be using as I was just there for a pre booked massage. In the end I paid the £15 as she told me I cannot enter without paying for this which I found so confusing. She gave me the wrong directions to the spa and sent me to the pool area instead when she knew I had a massage booked. She also tried to stop my mum entering the pool area at 6pm because that’s when the ‘day pass’ ends however I later on found out from another member of staff that it actually ends at 9pm. She needs some serious customer service training. Luckily the massage therapist I had was lovely.

andy R.

Shout out for Alanah; whenever she is on duty the shower gel containers are full, the paper towels and cleaning fluids are replenished and she will affect a repair to gym equipment if she can or ensures it's reported to the right person so it gets repaired. Well done.

Jan M.

What a lovely day when it could have gone so horribly wrong
I'm sure I called to book the spa day using my Groupon voucher but they had no record of it
However the wonderful lady on the reception desk not only calming and pleasantly fitted us in but managed to get is on a massage and organised the afternoon tea.
My friend and I had a wonderful day chatting and relaxing
Thank you 3D

seb S.

This is a joke. Ive had a membership for 2 years with my partner, I pay 500 pounds a year (1000 with my partner). During the last few months, it has been incredibly filthy, blocked sinks, spider webs in every corner, and bugs coming out of the canalisations. The water in the pool is so dirty that you are unable to see over a metre when under the pool. On one half of the pool, it stinks terribly of canalisation. I will not even mention the loungers, even though they are new. I do not blame the girls from the reception for any of this, only the manager who is responsible for the cleanliness of this hotel. Where is the housekeeping? Or the pool maintainence team? How is this a 4 star hotel Please do not take this opinion as some random hate, but rather as advice so that future members will be more satisfied. Because this place has a lot of good things, it used to quiet, calm, and enjoyable, and me and my partner would not like to cancel our membership because of this. Do better. Thank you very much.

Rosie F.

Fantastic day at the spa for 3. Swimming was great, Jacuzzi was nice n warm but paused for too long in between bubbles. Afternoon tea was lovely and the massages were superb

Lisa G.

Came here for a relaxing spa day with my mum and was very disappointed! On arrival the swimming pool was full of children and baby swimming classes! Hardly a relaxing environment!
Our treatment had been moved due to staff sickness, not their fault but when it came to our new time only one of us received the treatment and when questioned was told I had to rearrange my time again for a later time! Resulting in having the afternoon tea before treatment!
We have been to many spas and we can honestly say this was by far the worst we had been too. It felt more of a leisure centre rather than a 'spa' facility.
Very disappointing day which was meant to be a great Christmas present for my mum.