Quob Park Estate, Hotel & Spa - Fareham

Henry O.

RIPPED OFF & MISLED!

Ordered a 'Wine and Pairings 9 course meal' for my partner and I on Valentines day (£240). They called me 2 days prior to make me pay early which I did. However, once we sat down they explained that if we'd line the wine parings to go with the meal, it would cost us an additional £75 per person. (£400) for a 9 course meal. Confused and feeling misled, we declined. There was no mention of this on the order nor was it declared when they called me to collect my money. We booked a nearby hotel prior, especially so that we could enjoy the wine selections and drive home the next day.

Was the 9 course meal worth the £240 price?
No.
While some of the courses were tasty, many courses included a scoop of sorbet, a prawn cracker and a loaf of bread. we had to also guess what we were eating as the place felt understaffed because the waitress didnt have time to explain the courses.

I emailed later to ask for a partial refund but I've been met with silence.

Nicole B.

Absolutely amazing wine tasting and vineyard tour. The staff are super friendly, they couldn’t have done anymore for us, Adam was amazing during the whole experience.

The sparkling wine was excellent, fantastic selection for tasting and very generous amounts.

We also stayed for more nibbles and wine and really did not want to leave.

The vineyard and venue is lovely set in stunning surroundings. If you are in the area I would 100% recommend.

Hazel W.

We booked last night for a much needed break.
We booked a room that promised a bath. No bath.
Air conditioning/ heating. No instructions. No room to help phone number. Turned the unit off. An hour later the unit making a continuous loud noise. No way of calling for assistance. Had to find staff member. This was 9pm.
After a significant wait we were informed they were sending out an engineer who would not arrive for at least an hour and would completely disconnect the system. 2 degree outside and dropping. No alternative room available.
This is our first break in months. We left. Nightmare and extremely disappointed.

Peter S.

Do not trust this company. My situation is very similar to the ones below. Although we actually never used a credit account. Our account was always in the black and we paid into our account on a monthly basis. We have never ordered over what we had in our account. I placed an order for just under £150 before Christmas, the order was accepted and I even paid extra for postage as their free postage limit is £200. Our last order prior to that was for around £250, and that was back in 2023, again that was paid using money in our account. Throughout 2024 they happily took our monthly payment right up until I placed my last order. Then, low and behold, they cancelled my order, didn't tell me and took my money! To me, this is fraud. They are extremely difficult to get hold of, and when I did speak to someone they cited an email (which we only received after our last order was placed and conveniently followed on from the cancellation of our DD). The rambling email doesn't make sense, especially as we were not using any credit facility! I am filing a claim via small claims court. Don't touch this company!

Darren T.

We had booked the ‘Chefs Table’ at Quob park on a previous visit, the environment is wonderful, both with the outside area overlooking the Vineyard, and inside, it is too lovely to even try to explain.
On the two occasions I have been Darren who looked after us is very attentive, and made good recommendations of wine, but took the time to explain the pairings.
But the meal cooked in front of us by Scott the Chef was sublime, it was the best meal, and dining experience I had ever had, it was truly presented in a way you would expect from a humble yet clearly skilled craftsman.
It made it all the more special as it was booked for my Partners Birthday meal.
Quob Park simply Wonderful, we will be back this is now our luxury go to place,
Thank you.

Lee G.

It started off great when Rob and his team first began, and we really appreciated their passion, vision, and service. Unfortunately, as the team has grown, it feels like that same level of dedication has diminished.

It's been frustrating not being able to simply call and get an answer, it always reverts to voicemail. On multiple occasions, we've tried to visit only to find the venue closed for private events. After being members for nearly four years, we recently made the difficult decision to cancel our membership because we felt we were no longer receiving the value we once did.

We’re disappointed, but we hope the team can take this feedback constructively to return to the high standards they initially set.

Trevor R.

Thank you all today Sunday roast was Absolutely amazing and delicious.
I brought my mother up
For her 91 st Birthday surprise!!!
All 3 of us absolutely loved food wine , happy accommodating brilliant staff.!!
And our recommendations to the chef ..!
Hope to return by the new year
Trevor Reed

Bee B. (.

What a beautiful place to sit and watch the sun set, whilst eating the most delicious food, and drinking amazing wines. Staff were welcoming, friendly, nothing was too much trouble. Just one little qualm, the walkway to the carpark could be better lit.