Innkeeper's Collection Beckenham - Beckenham

The Innkeeper's Collection Beckenham is a hotel that offers bed and breakfast, located at Toby Carvery Eden Park, 422 Upper Elmers End Rd, Beckenham BR3 3HQ, United Kingdom. You can make a reservation by calling Phone: 2086502233. More information can be found on their website: innkeeperscollection.co.uk.

The hotel is known for its specialties in being a hotel, bed & breakfast, breakfast restaurant, pub, and restaurant. It is a great option for travelers looking for a comfortable and convenient place to stay, with the added benefit of on-site dining options.

The Innkeeper's Collection Beckenham is located in Beckenham, a town in the London Borough of Bromley in Greater London, England. It is well-connected to public transportation, making it easy to explore the surrounding area.

Guests of the hotel can expect clean and comfortable rooms, friendly service, and a range of amenities to make their stay enjoyable. The on-site dining options, including a breakfast restaurant and pub, offer a variety of dishes to suit all tastes.

According to Google My Business, the Innkeeper's Collection Beckenham has received 421 reviews with an average rating of 4.1/5. This is a testament to the hotel's commitment to providing a high-quality experience for its guests.

Reviews of Innkeeper's Collection Beckenham

June D

2 things were poor, hence the 7, not 10. First, I wanted to shorten my stay by a day. The "No" I got was peremptory &, in a very officious way I was told I'd booked for 4 nights & would have to pay for it.||My partner arrived the day before me. When I arrived the following day & checked in I was told he'd have to come to reception to let me into my room- or I could pay a deposit to gain a 2nd key. Having just travelled 200 miles I didn't need to have an argument about how ridiculous that policy is. I had no idea if he was in the room or not and was unimpressed to be told I'd have to ring him to find out. I stood my ground & insisted I be taken to my room which very reluctantly happened- the lady making no offer to help with my bags & didn't want to actually put the key in the door when we got there! ||I don't expect to have to pay a deposit to be given a 2nd key to a double room.

Angela Pugh

4/5

Stayed here some time ago andcrecommendvit for family visiting the area. Also eat in the carvery at least once a month.
Rooms we had were spacious, clean and comfortable. If you have trouble climbing stairs you would need to check.
Most staff are pleasant and deal with any concerns eventually within the carvery, bar, and for booking in.
Very accessible to local train station which goes into London regularly.

Kai Hay

4/5

Everything was great. Clean rooms, nice and clean batgroom, comfortable bed.
The Staff was very Kind and helpful. Thank you, Mack (the man at the overnight reception) who helped us as lot as we had a very late night arrive due to delays.
Great food at tobeys and breakfast was fine.
Getting to London and back was easy. All-in-all we are very happy and will probably return sometime

allesca

in a good location right opposite Eden Park station and on a number of bus routes. Checking in was straightforward, staff were pleasant, helpful and efficient. The building is old but well maintained and the room was spacious and well-appointed. Comfortable bed and a good night’s sleep. Breakfast buffet is varied and plentiful. All staff were good and requests were fulfilled promptly. Overall, a good stay and a reasonable cost for this part of London.

Rich Johnson

2/5

Stayed Sunday evening after a soul town festival, staff were friendly, when we checked in, room was clean, but some horrible bulge on one wall paint flaking of ? Damp
Tv wasn't straight. But our biggest issue was the noise from the room above honestly felt like they was going to come through the ceiling creaking, cracking, squeaking there obviously movement in the floor and ever footstep was so load, crap nights sleep and worken up by the quest room above.
Nearly feel over in the hall way to the room as there was a
Hole under the carpet not safe.
Won't stay at this hotel again.

Anna Maria

1/5

Nice room & bathroom, not always hoovered or floor in bathroom washed on a daily basis when on a long stay. Maids lovely though.
Toby Staff (female ) rude, no customer service skills, and a CBA attitude. you’re in the wrong job love get a new one that fits your lack of personal skills.
Hotel ideal for train station into London.
Buffet usually tepid as it never retains heat once it’s left the kitchen… it is what it is
Head office inept and not fit for purpose.

Sandra N

Positives;| My adult daughter and I stayed for 2 nights for a family party locally. We were very lucky that we were given one of the refurbished rooms. It was really nice, very comfortable and so quiet which was a surprise given its location. |Parking was free for our two day visit which was excellent. The train station was 2 mins from hotel where we got a direct train into London which took 1/2 hour, really good. ||The negatives;||We were surprised and disappointed when we got up the first morning for breakfast looking forward to a continental breakfast only to be told that had to be ordered the night before. That made no sense to us whatsoever as we’ve heard of a full English breakfast having to be prebooked in some establishments but never a continental Very strange. We hadn’t seen a sign anywhere. Neither of us wanted a cooked breakfast but the young girl serving was very good and offered us coffee, toast and cereal which we had.

Sonja Brown

4/5

2nd visit to toby carvery Eden Park. Only couple of negatives this time...checked in Friday 30th Aug until 2nd Sept; reported ceiling light the day I checked in, only needed to tightened properly by houskeeper and room wasnt cleaned Sunday morning. Just a shame internal doors arent automatic which would be ideal for disabled users...maybe toby carvery could work in colaboration with the fire service to see if this could be feesable in the future.