The Fir Tree Country Hotel - Crook

Stephen M.

We recently stayed for 2 nights whilst visiting family and had a great experience. Rooms were clean and very comfortable, food was generous and delicious (especially the home-made steak pie!) and all the staff were superb!
On our last night we had 8 inches of snow and when we tried to leave in the morning my car wasn't having any of it. Without being asked Ali, Annette and George came out and helped push us out of the car park and onto the street. They really went above and beyond, also saying they'd keep the room for us if the roads were too treacherous. Thank you 🙏
Lovely people, lovely food and would definitely stay again.

Arthur R.

Pretty much of a muchness. I have done a lot of travelling in my life and I would say it is adequate, the food is in my opinion exceptional although the local services and hotel don't cater for the traveller who has forgotten for an example a shaving razor early in the morning, and no time to obtain one while attending a family funeral. Hopefully it will improve over a period as they improve with experience.

Brian G.

Our company booked us to stay here on Thursday night while working in the area.|It is such a warm, welcoming place we decided to stay for the friday too.|We travel the entire country with our work and i can honestly say that i have never had a meal as delicious as i did here.|Brilliant helpful staff. |Spotless room.|Just be aware of the chef. He will try coax you into peeling his carrots while eating your breakfast.|Hopefully, we will be back.

James B.

I recently visited, and unfortunately, it was a disappointing experience. The food was mediocre at best, and the service left a lot to be desired.

My burger arrived plain without asking, and even after sending it back, it came back missing some ingredients. Another meal from our table was served on a chopping board, with all the components separated into small dishes, but no actual plate to eat from – a strange and impractical presentation choice.

The service was inattentive and slow, with staff seeming disinterested in resolving issues or improving the experience. It’s a shame because this pub used to be a great spot, but it has clearly gone downhill. Sadly, I won't be rushing back anytime soon.

D H.

Nice Rooms ,cosy with good facilities serviced as and when you would like, Great home cooked food( Steak pie is Brilliant) in the bar with a good selection of beers , closes a little early at times which can be frustrating when getting back from work late and want a few drinks and/or food , Breakfast is Quality Staff are friendly and attentive and good at finding stuff you leave behind when checked out and home !!

hmm

Restaurant was very busy. Staff worked hard to fit people in. Food was decent quality. Lamb costs extra because of supply prices. Toilets clean and smart. It's approximately the same standard as the nearby Duke of York.

JOHN R.

My wife booked the Fir Tree as a base for a birthday treat for me. The room was wonderfully comfortable and well presented. We dined in the Fir Tree Restaurant and enjoyed an exceptional dinner. The portions are generous and cooked beautifully, the home made pie was delicious. The food is cooked and presented with love and care adding to the whole dining experience. The cheesecake is to die for and was most definitely one of the best I have tried in a long time.
During our stay over a long weekend we travelled around the coast and more locally returning each evening to enjoy the delicious menu on offer.
With very friendly and welcoming staff the Fir Tree is a brilliant place to base yourself for exploring or to call in for a memorable evening meal.

Tobie M.

Food is lovely, service was ok. The sign above the carvery that mentions the waste though, kind of a hypocritical thing to have when they don't offer take away boxes though. We only took what we could eat, I asked for a take away box because my child was ill and was told that "they don't do that" well, if you want less waste... Start doing that...