Wynyard Hall - Billingham

Nick G. (. G. P.

Wynyard Hall is one of those venues that never disappoints. I love photographing weddings here! The grand house, the stunning gardens, and all those beautiful little spots for photos make it such a special place. Whether it’s the elegant interiors or the outdoor spaces with those gorgeous views, there’s always something amazing to capture.

It’s one of those places where you can tell the couple is in great hands, and it shows in the photos!

If you’re looking for a classy, picturesque venue, Wynyard Hall is definitely worth considering. I always enjoy capturing weddings here!

Carolyn B.

Had a lovely Christmas afternoon tea at Wynyard hall, the tea was enjoyable and the service good. The room we were in is beautifully decorated with a Downton Abbey feel to it. Only issue was finding the hall at night, I didn't realise it was among a housing estate. Apart from that we will definitely return again.

Kelly Y.

Horrendous spa experience!
After visiting this spa numerous times over the years, I was looking forward to our visit yesterday for my sisters birthday.  We had a lovely afternoon tea and were looked after by an amazing, sweet and helpful lady.

Unfortunately that is where our lovely experience ended.

On entering the changing rooms, the smell was very unpleasant, and certainly not a relaxing area to get ready in.

We headed straight outside as our favourite parts are always the hot tub / jacuzzi by the lake.  First disappointed was that one of the tubs has been replaced by a tiny hottub, no steps into it, no seats and was luke warm. A far cry from what used to be there and far too cold to stay in. We went round to the sunken jacuzzi, which was thankfully hot. Unfortunately it no longer has working jets, so is simply a warm tub of water!

We decided to go in to the relaxation room with the twinkling ceiling and warm bench. Unfortunately the room was cold, as was the bench, so we couldn't stay in.

We went to use the rainfall shower with the side jets. Again faulty!  There was so much limescale that it trickled out and the side jets didn't even reach you!

The ice fountain wasn't working, the steam room smelt musty and the whole experience was a huge disappointment.

We did stay and sat outside in the the warm water to have a catch up, but this certainly wasn't the experience I had booked or paid for. I am not sure how they can still advertise themselves as a luxury spa, when most of it is unusable. Unless the spa receives some major maintenance, we will not be returning.
Contacted customer service and received a simple sorry email. Not good enough for such a high profile hotel and spa.

Clara S.

Where do I start with Wynyard Hall…it was the first venue after searching 100s online that we looked at in person. It seemed to have the right price, exclusivity, package and customer service but could it be too good to be true. On our first viewing we absolutely fell in love with the place, the building and its rooms, the chapel (that is within the venue amazingly!), the grounds and the surrounding estate with the glasshouse restaurant, access to lodges and cottages and the walled garden! We asked for a date then and there and two weeks later we secured the venue (this was a year in advance).|| The communication in the lead up was excellent and were always willing to answer my questions and suggest options I might not have thought of. Emily our coordinator was incredible and thought of every detail we might need to plan. Ok the day itself we also had Leo as an MC who everyone raved about afterwords. He made sure Ben and I were looked after and even got to do things like a first look of the wedding breakfast set up that we hadn’t even planned and ended up getting some lovely photos from. He even drove us down to the walled garden in golden hour to make sure our photographer and videographer could get some extra shots of us! Talk about above and beyond. ||The whole day was SO smooth, which our guests remarked on as well. The food was delicious, the bar staff and waiters so attentive and the venue itself naturally took people’s breath away. We only ended up having about 80 people (invited 110) but the place did not feel empty as the staff made people were ushered through, together with the bar being next to the dancefloor it worked so well. ||We had all the rooms booked out for the night of the wedding, the garnered cottage the night before and 2 of the lodges too. They were very clean, and included breakfast which was delicious. Seemed like really good value for the stunning location, friendly staff and service provided from food to drink. ||We wish we could do it all over again. Thank you for making our day utterly magical.

MICHELLERAYWOOD

Booked a 2hr spa session followed by afternoon tea. Was highly disappointed with the spa! Everything was very tired and shabby looking! The robe I was given looked like an antique. The worst part however was the thick rim of brown hairy sludge around the hot tub!! There was a smell of drains and inside the spa and if it hadn’t have been booked for a Christmas present I would have left! Very disappointed! However, the staff were friendly enough and the afternoon tea was ok! Will not be returning!

Pamela B.

Didn't stay in Wynard so couldn't comment on the rooms. Visited the cafe on site which is a great venue for coffee and cake and their selection of pastries, there is always something unique to purchase in the shop. Beautiful gardens and dog friendly.

Ian W.

Christmas Eve, Afternoon Tea.
My self and my family had the Prosecco and kids afternoon tea.
It was nice.
Very festive and lovely warm & friendly staff.
We were seated in the what I believe is the Duke of Wellington room.

I would recommend and I’m already thinking that I will re book, when possible for next Christmas Eve.

Thank you Wynyard Hall, for a nice couple of hours.

Gillian G.

I attended a Carol service on the evening of 8 December. The choir was outstanding and thoroughly enjoyed.

However, when it came to refreshments the experience was less than enjoyable! The queue for the mulled wine was endless and when I finally got to the dispensers, one was empty one was broken and the last one took forever to fill. Not good at all!

There should have been someone organising this very poor and not cheap at £25