AquaManda Spa - Bapchild

Andy V. B.

My wife and I visited today and both had the 75min massage, facial, and scalp treatment in the double therapy room. Ali and her colleague were very professional and performed an excellent treatment for us both. I feel very relaxed and ready to chill out for the rest of the weekend. The spa facilities on site are very clean and included jacuzzi, swimming pool, sauna, and steam room. It would be great if there were more beds to relax on in the spa area but it doesn't have enough space. That being said, it was still very enjoyable. All the staff have been excellent and friendly. Thank you!

Simone S.

Beautiful spa so fresh and so clean. Treatment was amazing. Can't wait to go back.

A L.

The spa is in a lovely setting, and on the very rare occasion it is quiet, it is delightful to have a swim in and use the other spa facilities.

However, the spa area and swimming pool is small, and as a swimming member, I frequently find it too busy to have a decent swim, and have often been kicked in the pool. This turns what should be a relaxing experience into a stressful one, the complete opposite of the relaxing experience I am looking for when using the spa area.

The spa appear to be trying to fit in too many different activities into the small spa area, such as having swimming memberships, sometimes several aqua aerobics classes a day, spa days, as well as hotel residents and children using the area at particular times. I appreciate the spa need to make money, but this apparent excessive drive for profit has turned what is meant to be a relaxing experience in the spa, into a stressful and unpleasant one for me.

The above is not helped by the apparent lack of spatial awareness and consideration of some other pool users, however if management weren't trying to squeeze so much into the small spa area, this may not be so much of an issue.

Due to the above, I have just cancelled my swimming membership as the above does not look like it's going to change any time soon, and I do not feel valued as a customer, I feel more like a cash cow. It's a shame that by being excessively profit driven, my customer experience has been diminished in this way.

Robert S.

Really good experience! Nice and clean spa ! Friendly staff, highly recommend!!

Claire L.

Love it here! Been a couple of times as a hotel guest to celebrate my bday and then as luck would have it my husband and I brought a house across the road so have now become members.

Joanna 8.

My sister and I came here at the beginning of January to use our vouchers. The staff are very welcoming and helpful. We had lunch, the food is nice and the service was great. The spa itself is clean, well decorated and very relaxing. We stayed from 10am to 4pm and could have stayed longer! I had a back ritual and a facial the products used smelled amazing and the lady was friendly and professional. I'd definitely come here again.

Steve G.

Beautiful Spa Day Treat in Quality Surroundings
This is a wonderful 5 star spa. From arrival to the end of the treatments customer service was excellent. Spotless, great facilities, went there with family (cousins and sister)for a 60th birthday treat for my sister. Food was excellent staff were polite and friendly Karl the barman/and many other duties is a credit to your company went the extra mile and nothing was too much trouble. Treatments were very good and again friendly staff will definately go back. Highly recommend.

Angie S.

Wonderful warm place for a swim. Had wonderful relaxing facial to top off. Exceptional staff all round. Kind, courteous for whatever your needs are. Thankyou to Megan, Carl & Ashton. XxX