Ababeel Restaurant and Hotel LTD - Birmingham

F Y. K.

Welcoming, courteous, clean, quiet, and safe for females and Muslims, too. I was very grateful my luggage was carried upstairs as I struggled with lifting the luggage and my bags. Highly recommend! Great value for the price I paid, which was less than half of what my fellow colleagues paid at Holiday Inn.
Tip: Welcoming, safe, quiet, 24hr hot water

Manita T. L.

Terrible place. Below average service and cleanliness was not good. They told me that maintenance was going to be finished within the next hour and it ended up going for another three hours.

I also ended up leaving after one night. I had originally booked for three nights. They still charged me for the two nights I didn’t stay and refused to give me a refund. Then again, I would’ve left early either way. I’m not impressed at all.

Stuart W.

Abrupt staff on check in ,
Very dated room decir very used ,broken plug socket in room ,shower head loose would not stay up and water temperature very hard to control and radiator on room didn,t work during the night making the room very cold , would not recomend a stay here ☹️☹️

Harry B.

The greeting was warm and very welcoming, offered coffee, tea or juice and assisted me with my bags up to my room. Excellent service.
Room was clean and tidy and well aired, I like a slightly cooler room than average and this was perfect for me. The bed was huge and very comfortable.
Downsides, when I booked it, I didn't spot that it's a shared bathroom although, as it happens, I never saw the person/people I was meant to share with. The sink was dirty and had hair in it also the mixer fawcett was loose but worked. I also almost fell off the toilet as the seat was broken.
The restaurant was closed so I had to either go for a walk down to the take away, which are only about 5 minutes walk away, or order in.
Overall, it was a pleasant stay.

beacoppen

Absolutely terrible experience. Reception area has lots of random furniture scattered around which was already a bit of a red flag. Room was filthy - bin was not emptied, bedsheets were stained, bathroom was smelly, moldy and FILTHY as seen on the photos I took. After 19+ hours of travelling all I wanted to do was get some rest, but I did not have the guts to shower in the morning. I gave it two stars because staff was great, very understanding of my situation, offered a drink upon arrival and helped with general questions.

SofiaR1481

I stayed with my family at this lovely hotel. We were very pleased with the customer service and cleaned rooms. The owner and staff are very friendly and helpful. The restaurant provides a good variety and healthy meals and the atmosphere is very pleasant and beautiful. The location of the hotel is comfortable for commuting and not too far from city centre.

railab2023

very friendly, clean, nice tea coffee and biscuits in room tray. |Good quality, shampoo, shower gel and hand soap. we will stay again. we were offered tea coffee on arrival which was nice to have welcome drinks.

Mo M.

So I’d like to thank you for your amazing customer service, your staff and wonderful food. Not to forgot we were able to pray after breaking our Ramadan Fast. The Iftaar/Fast breaking food then the mixed grill starters were tops. Lovely curries and those Afghan Nans are the best. Nice desserts and teas too. Definitely will be returning. And it’s great you’ve a hotel upstairs too. Thank you