Long Ashes Pure Spa - Threshfield

Andrea L.

Me and my 2 friends booked a spa day with facial treatments for a well
Deserved treat, we’re all
paediatric nurses and our job can be very stressful.
I’ve not been Ahes spa for a few years and was so looking forward to going. Sadly the place has lost its luxury feel, and it wasn’t the same feelign I got the last time I visited.
The facial itself was amazing, however the room was freezing, as was the lounge area you can relax in, there was free coffee in there but we were unable to relax because it was so cold.
The sauna, wet room jacuzzi were ok, unfortunately there wasn’t any water available to pour on the pit in the sauna from.
The pool wasn’t manned by anyone and there were children jumping in the pool and shouting even though there were clear signs on the wall indicating that this wasn’t allowed.
The lounger around the pool was grubby, mouldy and are in a desperate need of replacement.
The staff were miserable, not particularly friendly and the man that served us upon arrival seemed to be preoccupied with dealing with other members of staff and people who were members, even though we were there’s first.
Disappointing experience in all.

Joan S.

We Have been to long ashes pure spa today, for facial and manicure, and had lunch, it was a lovely relaxing day,and the staff were very helpful and couldn't do enough for us, really had a great day, and will definitely be going again.

Jes W.

Gone way down hill!!! Paid £20 for a guest pass. Why the hell is it so hot?! Jesus, it ruins it for me, the gym nice, bit grotty if you were a full paying member, but okay. The pool area is far too hot, and the changing rooms, makes it uncomfortable, sweating by the end of your nice swim, stupid! I had showered ready to get ready and have a drink in the cafe to cool off and maybe have a cream tea but the hair dryers are out of service until Monday, there's 2 how can both be out of order and why not tell people at reception when they arrive. I now have to stop my day (birthday I might add) to drive 40 minutes home to dry my hair and get sorted to then come back to Skipton to carry on my planned day! I'm wound up, I had planned a nice birthday day on my own to relax and I've left pissed off. Oh & you no longer get free robes and slippers included with the guest pass! Me and my mum come and do the guest pass for occasions, but each time has got worse! Won't be coming again!!

Melissa S.

We had such a wonderful experience at long ashes spa and felt super relaxed. I had a shoulder and back massage and head and face massage and the lady who did it was lovely! Thankyou so much

Donna C.

Had a fabulous day at the Spa. Pool, steam room and jacuzzi were great. Justina who did our treatments was excellent. Jeff in the reception and restaurant took good care of us. The food was delicious. We will definitely return ☺️

Paula N.

Amazing experience for our twilight spa. Heated flooring in the shower/changing rooms, spacious Jacuzzi, lovely pool/sauna/steam room. Food was absolutely delicious ! The staff couldn't have been more welcoming

Carol T. W.

Lovely pool and jacuzzi. Friendly staff. Great tea and cake.

Bex R.

We visited on the 1st of September for my sister's 40th. I won't be returning for a package experience again if at all. Very disappointing. The Jaccussi was out of order there were three traffic cones at the end of the spa lounger and it was quite noisy so not a relaxing experience. There was a really rude member off staff in the cafe she was very grumpy and spoke to me like I was 5! We had the afternoon tea which was ok but 20 mins in we still had no drink so I went to ask to be told. You can see we are short staffed, we will come over when we are ready! 15 mins later still no drinks I couldn't face another telling off so my sister went and asked a polite gentleman behind the counter and we go, ot them within minutes. On the positive the body massage was lovely and the therapist was really nice so not all bad. Next time I'll definitely be going to the Coniston!

Hi, thank you for your reply. I did sent two emails and messages on Facebook messenger but as yet still haven't had a response.