Premier Inn Bishop Auckland hotel - Bishop Auckland

Premier Inn Bishop Auckland hotel is a well-known establishment that offers excellent accommodations and services to its guests. The hotel is located at Address: W Auckland Rd, Tindale Crescent, Bishop Auckland DL14 9AP, United Kingdom. It is conveniently situated near major transportation hubs, making it an ideal location for travelers.

The hotel can be contacted through their phone number 3337773916 for inquiries and reservations. Their website, premierinn.com, provides comprehensive information about the hotel, its rooms, amenities, and services.

Premier Inn Bishop Auckland hotel specializes in providing hotel, bed & breakfast, inn, and restaurant services. The hotel's rooms are clean, spacious, and well-maintained, providing guests with a comfortable and relaxing stay. The bed & breakfast service offers a variety of breakfast options that cater to different tastes and preferences. The inn provides a cozy and homey atmosphere, while the restaurant serves delicious and satisfying meals.

One notable feature of Premier Inn Bishop Auckland hotel is its commitment to being LGBTQ+ friendly. The hotel welcomes and accommodates guests of all sexual orientations and gender identities, ensuring that they feel comfortable and respected during their stay.

According to Google My Business, Premier Inn Bishop Auckland hotel has received 587 reviews with an average opinion of 4.4/5. This high rating indicates the hotel's excellent service and accommodations, making it a popular choice among travelers.

Reviews of Premier Inn Bishop Auckland hotel

viv e

This is in a quiet location but adjacent to a great array of shops. The hotel and Brewers Fayre staff were all so friendly and helpful. We had a great few days there. It was easy to park any time of the day. |Rooms were clean and comfortable. The family room was roomy.

Owen M

Review of Premier Inn||||Revolver|8 reviews|GB|Rated 2 out of 5 stars|Updated 8 minutes ago|Not Up to Premier Inn Standards|After a fairly recent stay from August 12th to August 15th this year at the Bishop Auckland Premier Inn I am forced to write a scathing review due to the poor quality of the room and lack of response to my complaint put in on August 16th 2024|||Firstly staff were first rate. There was nothing too much trouble for them. The room was exceptionally clean when I asked for it to be cleaned whilst at breakfast||However, there is phrase that says you can not make a silk purse out of sows ear.||Staff were great but they are constantly battling against poor network connectivity, failure on door locking mechanisms and just the overall tiredness of the hotel having been built in 2007 apparently.||During my stay even though I was only there for three nights, I had to go, on no less than 6 occasions to get my key card re-programmed or completely replaced. On two occasions the key card worked on the bottom door by the reception but not the hotel room door so I had to get the manageress to let me into my room which each time meant going up two floors to the second floor and walking along the corridor to get to the room.||This was extremely poor and as I said, the staff did all they could to sort out the situation however, the hotel is tired and areas need major investment to bring it up to the high standards of Premier Inns that you come to expect.||However, this is completely unacceptable to me and added to this the tired state of the bathroom and in the main room, holes evident in the curtains letting beams of light through and holes in the bedding.||Also there was a lot patching that had taken place as the bathroom had sealant added around the floor edges on numerous occasions as well as on the bathroom tiling. The bath panel was in a right state and the bin looked like it had been beaten with a hammer. The chrome had come off the bathroom plughole and I thought initially it had been left dirty but this was not the case, it was just worn out.||The shower temperature fluctuated and you would set it and it would do its own thing and the water would become unbearably hot. This meant you had to be very careful in using it. In fact I only used it once.||August 16th 2024 put in complaint to Premier Inns. I got an acknowledgement same day they had received my complaint but It was not until September 4th 2024 got an email that said they could do nothing as they did not have enough information about my stay, which is weird considering all Premier Inns I am sure would be linked by an internal network and could have found the details of my stay. However, went along with it and sent invoice the same day as receiving the email from them. it is now October 7th no reply. I will keep you posted.||14 10.24- received communication from guest relations department trying to pacify me with £99 refund, which equates to roughly a third of the total bill. This gesture was a beginning to a solution however they were claiming the electronic lock situation was rectified during my stay which it wasn't and still did not account for the poor state of the room. Hence the saga continues.

Tom

5/5

I booked myself in for a few nights while my mum is in hospital. The staff were friendly and the room was comfortable. I slept well, and it made the time spent in Bishop Auckland, under the circumstances, pleasant and stress free.

Paul A B

We booked 3 rooms for our two daughters, husbands, and our 4 grandkids to celebrate K's 40th birthday. Premier Inn made sure we had room's together, which was brilliant for our grandkids just to come across the corridor. We came to see Kynren, only 7 mins away, and enjoyed by all. Definitely use this hotel again|

Elly Greenan

5/5

We stayed here the night before our family holiday began in the area and had such a great time. The rooms were very clean and comfortable, and the location was super convenient. The staff were friendly and accommodating, and put the two rooms we required next to each other which was extremely appreciated.

Emma Connell

5/5

Had a stop over with our kids last night. Great location just off our route to stay for the night.
Lovely helpful staff and Premier Inn is close to shops and petrol station.

Mya Gill

5/5

Absolutely amazing, we've never stayed in a premium inn so this was the first time staying in this franchise and I'd definitely recommend. The staff were so friendly warm and accommodating, the rooms were clean and comfortable. We opted to eat in and the good was good too. I cannot recommend this particular hotel enough! Puts marriot Durham hotel to shame!

David B

We stayed here for two nights and had a very enjoyable stay.|The staff in the hotel and restaurant were all friendly, polite and helpful. |The food was good and the breakfasts were excellent.|We couldn't find fault anywhere. Well done you guys.