Casa Brighouse - Brighouse

J A.

I would have loved to write a Better review as the location is stunning but unfortunately our experience wasn’t a good one. Firstly, the outdoor tables were absolutely filthy, there were bits and leaves all over the furniture cushions and bits of litter everywhere. This is so easily rectified by cleaning the tables in the morning and using a leaf blower to make sure the whole area looks nice. Secondly, we ordered a main meal and a starter but specified we wanted them together, the starter came first, after forty minutes we still didn’t have the burger so requested a refund. The table next to us had exactly the same issue, they too said the cleanliness was not acceptable. The food we did have was lovely but we wouldn’t return as it was too dirty outside.

PBM

We turned up on a Sunday afternoon and got a table in the bar area, overlooking the lake. Lovely setting.

We were told that there would be a long wait for food, as "priority had to be given to the restaurant". I've never heard that one before - being sat down to be told that you are not priority.

The menu offers a choice of meats or a Vegetable Roast. When I asked the waiter what the vegetable roast was he said he didn't know, as he had never had it. After a long pause he said he would go and find out. He came back and said that the vegetarian Sunday lunch was just served with cauliflower cheese and no roast. I was surprised by that and thought about asking him to go and double check, but just ordered something else instead. My daughter ordered the Sunday lunch, accepting it with just cauliflower cheese. After waiting around 45 minutes and being just about ready to get up and go, the food finally arrived. To my astonishment my daughter's plate had a vegetable roast on it, despite what I had been told. I spoke to one of the staff and to be fair she apologised and offered to have my order changed and to get a Sunday lunch with the vegetable roast for me quickly, cancelling what I have ordered. Within ten minutes I had a Sunday lunch in front of me. It was all very nicely done, plenty of everything and cauliflower cheese on the side.

When the bill came, there was a another apology and a reduction for the inconvenience, which I appreciated.

Overall the place has a lot going for it, with the modern interior, outside space and location by the lake. It's a big place though and doesn't feel friendly or welcoming. They need to sharpen up the service, as it felt like it's not completely in control.

Nicola K.

We went last sat for my mums birthday . We booked for six afternoon teas with just one being vegetarian , It was very disappointing as two stands came to share between six and both were vegetarian and a little plate with about five small tuna sandwiches . The food wasn't good one sandwich was lettuce and tomato 😕 one was cheese and one egg ,the cake were a scone with cream and jam then just a few bite size brownies and bite size cheese cake. .the service was good but the lack of food and lack of understanding that one was vegetarian is to be desired I would not go back for afternoon tea but I'd try something else as the place was nice and the grounds were lovely.

Chris

Thank you so much Colin and the team, we came here for our mum's 70th and she had a lovely time - the food was delicious and we got to enjoy our food with a view over looking the lake. I'd go as far to say as the service here has been the most considered, generous and well rounded experience I think we could have asked for - and more.
It's a special occasion for us to celebrate today and it'll be a wonderful memory to look back on. Looking forward to coming back soon !

Holly W.

Booked a bottomless brunch and paid £45. We were served 3 drinks in an hour and a half. Ignored by staff both at the bar when we were going to ask where our drinks were and when they passed our table. When we politely requested a refund, after having to ask staff twice, we got £15 chucked at us with a lack of apology or care! When we spoke to others who were also doing the bottomless brunch, they’d had the exact same experience. Avoid at all costs, I will never be going back!

Natalie B.

What a stunning place!! Staff were very welcoming, and we got seated straight away. Service was outstanding from start to finish! There were 8 of us, and we all loved our food and drinks. We waited 20 mins, tops for our food to arrive. Whilst we waited for our food, we went outside to look at the beautiful view! The lady who took our order asked for any allergies, and they catered for me as I have an egg allergy. The toilets were very clean and tidy. Dogs are welcome at the bar area only. I would definitely be coming back. Thank you

Tatiana L.

We used to come to this restaurant quite often in the past and always enjoyed it, but sadly everything has changed—and not for the better. Our recent visit was truly shocking.

The food was absolutely awful. I ordered the linguine pasta, which came out more like a soup than a proper pasta dish—completely unappetizing. For dessert, I had the cheesecake, which was so hard it was nearly impossible to eat. I’ve never seen a cheesecake like that before—absolutely unacceptable. To make matters worse, many items on the menu weren’t even available.

The service was just as disappointing. The staff were unprofessional and made us feel like we had shown up at someone’s house uninvited. And let’s not even talk about hygiene—the toilets were filthy and smelled horrible, and everything just felt dirty. When the spoons were brought out, they had visible fingerprints on them—how are we supposed to put that in our mouths? It’s simply shocking.

This place has completely lost its standards and honestly, it feels like it should be shut down. We won’t be coming back.

Danielle O.

Lovely view! But that was about it!
Rude staff, didn’t even ask how the meal was. Service slow.
The whole place needed a very good clean.
Bathroom door broken.
Food was very poor in quality- nobody ate more than a few bites.
Would not recommend for anything other than a drink in the outdoor area!