Moral cafe - Ilford

Affy

This place is busy. The Mega breakfast should actually be a challenge lol. Top breakfast place, they do Jacket Potatoes too, never tried them tho. The breakfasts are a good size. Omellete was very filling and tasty. Very well cooked.

Amal Y.

My mother and I left incredibly disappointed with both the food and the service today — and sadly, this isn’t the first time. We’ve been regular customers here for quite some time and have spent a considerable amount over the years, but after today’s experience, we’re seriously reconsidering returning.

We ordered something simple: a jacket potato with cheese and a few toppings. The potatoes arrived lukewarm, and the cheese on top was completely cold. We kindly asked if the existing cheese could be slightly melted — something that’s standard practice in most places. Instead, the plates came back smothered in an excessive amount of melted cheese, far more than we’d been served originally. We didn’t ask for extra cheese — just for the small amount that was already there to be warmed through. It felt like the kitchen staff were being deliberately over-the-top, almost as if trying to make a point.

To add to that, the server — a blonde Eastern European lady with glasses — seemed visibly annoyed when we asked for the plates to be corrected. Her attitude made us feel like we were in the wrong for making a very reasonable request. After that, no one checked on us or asked if everything was okay. Meanwhile, we saw other tables being approached and looked after. My mother is elderly, and it was upsetting to see how we were ignored.

We’ve always supported this establishment and enjoyed coming here, but the quality of both food and service has noticeably declined. I’ve attached photos for reference. Sadly, unless things improve, we won’t be returning — and I would advise others to avoid ordering the jacket potatoes unless you want to be served a block of cheese with a side of attitude.

Customers deserve consistency.

The young lad and young lady working today were the only pleasant part of that whole experience.

saman K.

Lovely and welcoming people. Amazing food with good quantity. Halal. Love the variety. . Customer service was great. Will come again insha’Allah.
Also yummy hot chocolate ☺️

Mohammed C.

Hands down one of the best breakfasts I’ve had in a long time. Every single individual item was cooked to perfection. I had the moral mega which consisted of like 8 different types of items and then added nuggets on top - every single item left you wanting more. My wife got the smoked salmon eggs Benedict and I tried it - it was damn good! The atmosphere was very nice, they had a high chair for my infant child, servers were all very polite & well mannered and their toilets were also nice & clean. Already looking to go back!

Tarik

This is a lovely, clean cafe with plenty of seating. The English breakfast was just okay, and unfortunately, the beans were served cold, I did enjoy the mushrooms.

It has a welcoming vibe and feels like a nice, family-run spot.

Salma B.

Went on Saturday and it took a while for the food to get here. Price has increased and also they’ve removed the tea/coffee option for the breakfast. Now okay that’s fine, but once the food did eventually arrive it was pathetic. Sausage wasn’t great. Hashbrown was okay. I paid extra to swap out and get chips and the portion was measly and cold. The entire amount of food was reduced. From 2 toast you now get 1. Beans had reduced too. All in all from somewhere I looked forward to going to I just won’t bother anymore. It’s a shame because it was the no fuss good food place I’d travel to come to. But after Saturday I won’t be.

S A.

Unfortunately, my recent experience was extremely disappointing and not something I’ll be returning for.

To begin with, the staff seemed untrained and unfamiliar with the menu — unable to answer basic questions or provide any helpful advice. When my order arrived, it was completely wrong. Items I specifically asked to be removed from the preset menu were instead added as extras.

After pointing this out, the replacement still wasn’t correct — I was served a different omelet with toppings I never selected. When I raised the issue again, I was told that I hadn’t ordered correctly and should have been more specific. Frankly, it might help if the business focused on training their staff properly and hiring people with at least a basic level of English to ensure clear communication.

To add to the frustration, I ordered a coffee that never arrived even after 30 minutes, and requests for simple condiments like ketchup sauce and mayo were ignored.

What I ended up with was a rushed, poorly made omelet, oily chips, and once again, missing items like the hash brown. At that point, I gave up, ate a little, and left.

The service and food quality have clearly dropped, and this visit was enough to confirm I won’t be coming back.

Zainab A.

Nice place to visit for a quick meal with children.

Nothing particularly exciting on the menu.

A little bit overpriced in my opinion.

Was clean enough to sit in and spacey enough for a family of 4, but definitely could do with a bit of a refurb. One of the sofa seats near us was damaged.