Craigadam Country House Hotel - Castle Douglas

Gary C.

Celia & Richard were both very welcoming as was Celia’s 97 year old mother.

Couldn’t do enough for us and even offered to give us a lift to a nearby town when we failed to get a taxi.

The cottage was quirky, had all the enmities you required to be self contained and the views from the hot tub are lovely.

Our dog was made to feel welcome ( even made a friend with Monty I think his name was, the owners dog )

Once Richard took time out to explain the game of snooker we enjoyed that ( not that we played very well ) and had a few refreshments in the well stocked honesty bar.

Overall our experience was relaxing and peaceful with beautiful scenery and walks.

Ross H.

Magical….I recently revisited Craigadam Country House, nestled in the serene Scottish countryside of Dumfries & Galloway, and was thrilled to find that it's just as enchanting as I remembered from visits when I was a boy. This time, I had the pleasure of sharing the experience with my family over the New Year, and it was nothing short of magical.

Celia and Richard, the hosts, embody the warm, welcoming spirit of Scotland. Their greeting felt like coming home, and their genuine care for their guests made our stay even more memorable.

The dog-friendly policy was a delightful bonus, allowing our furry family member to enjoy the holiday as much as we did.

The food? The smoked salmon!! Simply glorious. Every meal was a feast for the senses, showcasing local flavors with a touch of creativity that only a family-run establishment can master. But it's not just about the food; it's the atmosphere. The laughter shared over drinks, the stories told by the fireplace, the history! All contributed to an unforgettable, Scottish experience.

A special shout-out must go to the Pickup family, whose presence adds to the charm and conviviality of Craigadam. Their involvement makes you feel like you're part of a larger family gathering rather than just another guest.

If you're looking for a place where the warmth of Scottish hospitality shines through, where every detail is taken care of with love, and where you can truly unwind, Craigadam Country House is the place. Thank you 🙏

Libby J.

Very disappointing stay in the lodge, our first impression off the owner was her saying “them dogs won’t be all over my furniture will they” in a very rude manner.
Disappointing Stay - Misleading and Uncomfortable
We had high expectations for our stay based on the information in the booklet and prior communication, but unfortunately, our experience was far from what we were promised.

Lack of Basic Hospitality: Despite what the information booklet says, we were never asked about our breakfast preferences.
Rude Attitude Toward Our Pets: The owner was dismissive and forceful about our dogs, making comments like, “they aren’t going to be all over the furniture, are they?” instead of asking politely. The property claims to be dog-friendly, but the owner insisted that we lock our pets in the living room and away from the bedrooms. And keep the dogs on the leads in what was suppose to be our own back garden
Privacy Issues: The shower next to the kitchen had no curtains, leaving us with no privacy, especially given the open window and winter weather. Additionally, there were not enough curtains around the property, leaving us exposed with floor-to-ceiling windows and doors.
Unmet Amenities: The info book mentions heated blankets in every room, yet only one room had a blanket, and it didn’t work.
Safety Concerns: The courtyard outside the front door was dangerously icy, with no grit put down for safety. The hot tub was far from the property, and there were no working lights around it, making it hazardous to navigate at night.
Unclean and Unsafe Conditions: The oven wasn’t clean and produced smoke when we used it, and the floors in the bathrooms were hazardous without mats. The property also had dead bugs and spider webs hanging from the ceiling, along with dust everywhere.
Invasive and Unwelcoming Owner: The owner entered the property uninvited while we were there, which made us feel uncomfortable. On the day of our departure, she again forced herself into the property, instead of simply speaking to us at the door.
Misleading Property Photos: The pictures on the booking site are very misleading and do not reflect the actual condition or layout of the property.
Poor Maintenance: Couches were broken and held together with curtain pullbacks, and there were no proper shower curtains to prevent water from pooling on the floor. Additionally, Wi-Fi was unreliable and the kitchen lacked basic utensils.
Overall, this stay was far below expectations, and we feel misled by both the property’s description and our interactions with the owner. We do not recommend this property, especially for those traveling with pets or looking for privacy, cleanliness, or safety.
Avoid at all cost don’t waste your money

M S.

My husband and I recently stayed at Craigadam. We were very well looked after by Celia. Our room, the India room, was warm, spacious and very comfortable and had a lovely bath and shower. We ate evening meals for our three night stay and we were fed like kings. Celia is a fantastic cook, we felt thoroughly spoilt. Breakfast set us up for the day too, tasty quality cooked breakfast and an array of juices, cereals and Celia’s very delicious home made fruit compotes and bread. The dining room is absolutely sumptuous and we really enjoyed dining with, and meeting other guests. We had a game of snooker one night which was fun. Celia was a wonderful hostess, fun and funny, giving us interesting recommendations which added to our enjoyment - we were thrilled to see the ospreys. The hotel is in a stunning location and there’s plenty to see and do, lots of local walks and wildlife. Thanks for a very memorable stay, Celia. We hope the lambing went smoothly. 😊

beccay2017

house hotel, which is rustic, full of character, and surrounded by beautiful gardens and countryside. The rooms were very comfortable and we felt like we were staying in a home away from home. One evening, we had a home cooked three course meal (pre-booked) by Celia in the large dining room accompanied by other guests. The food was brilliant and we were very well looked after by Celia and the staff. The breakfasts were also very tasty, which we ordered the evening before and there were lots of options. We enjoyed playing snooker in the billiard room along with the honesty bar. Celia was very friendly and welcoming and gave us lots of great recommendations for the surrounding area. Would definitely like to stay again!

deborah1001

Had a great stay for my friends birthday. |The victorian room was amazing and the beds ultra comfy. |The court yard is a dream to sit in.|Contrary to some reviews I have read Celia was lovely and went out of her way to accommodate us. |Her and her husband are brilliant chefs from home made bread and potato cakes at breakfast to a delicious evening meal, including the vegetarian meal she specially made for my friend. We would love to stay again and can highly recommend.

Blaze14

Lovely Country House, Working Farm with lovely appointed bedrooms. Ours was almost a Junior Suite with a four poster super king size bed and a separate living area. Good Wi-Fi. |Oak panelled dining room with a huge dining table, situated adjacent to the snooker/billiard room with a well stocked honesty bar.|All rooms inc breakfast £140 per room. Breakfast is cooked to order which is required the evening before which is no problem whatsoever. Celia and everyone we came into contact with were extremely helpful and friendly despite what some of the other reviews say. Try and book direct if you can.

laworsick

This was the second time we have stayed here. It was like coming back home. Celia and Richard made us so welcome. The room we had was brilliant, the view fabulous. The breakfast out of the world. Nothing was too much trouble, Celia phoned us to let us know about the road closure and to offer alternative routes. We will becoming back before the end of the year.