Aidan Booth
5/5
My partner and myself booked the Actec Relax package, £80 for an hour of the fire & ice, a half-hour massage and lunch included, which we felt was very good value for money. On arrival, my partner wished to booked book us an extra treatment each which was only £50, which the staff were very happy to help us with. The fire & ice experience was amazing, the only downside being that when there is a larger group there can be a wait for some of the things like the heat loungers. The relaxation area is very cosy and quiet, with free hot drinks which were very welcome and made the experience sat on the loungers very, very relaxing. The massages, for myself a Swedish back and Indian head massage, were incredible and would've been worth going just for them alone. For lunch, we ordered the aztec burger which was tasty and came with a generous portion of fries, there was a bit of a wait for the food but not unreasonable. After the food, there was about an hour wait for our next massages which was actually very welcome, because, as previously mentioned, the relaxation area is very relaxing especially in the fluffy robes provided. Another downside is that after the spa, you have access only to the main pool which is a lot more noisy and is a very different experience from the spa to say the least. Overall, staff were very friendly and welcoming, and facilities were all very clean. The few issues we did face were not nearly enough to detract from the experience, and we were very happy with the experience and would come again when we are next in Torquay. Thank you to all the staff for such an amazing experience.
