bp - Gloucester

Biker Dan

Mark and Vicky consistently exemplify the epitome of professionalism, outstanding customer service, and remarkable attention to detail. Their dedication to ensuring a seamless experience is unparalleled. With every interaction, they exude warmth, attentiveness, and a genuine eagerness to assist. Their impeccable communication skills facilitate a smooth process, leaving no room for ambiguity. Moreover, their unwavering commitment to quality and care shines through in every aspect of their work. From efficiently filling up my motorbike with gas to going above and beyond to address any queries or concerns, Mark and Vicky consistently exceed expectations. Their helpful demeanor creates a welcoming atmosphere, making each visit a delight. Without a doubt, their exceptional service is a testament to their unwavering dedication to customer satisfaction. I eagerly anticipate each visit, knowing that I'll receive nothing short of exemplary service from Mark and Vicky.

Glevum Owl

Always clean, neat and tidy both on the forecourt and inside the shop.

Handy having a posh shop locally for the odd treat.

Shelves are well stocked and labelled. Been visiting for a few years now and never seen it messy.

Staff are all great; fast, efficient and very friendly. They’re always cheerful no matter what time I call in.

dave mccrae

A coffee shop that also sells petrol, I don’t know if it’s the location but I would say 95% of the time I go there it’s the same issues. A collection of middle class on finance cars parked badly outside the entrance making it quite hard to pull up at the pumps (petrol station being its main function) and then when you go in you have to wait for all the coffee characters to have their oats milk skinny lattes made so there’s always a wait if all you want to do is pay for fuel.
There’s a line of probably 8 parking spaces on the other side of the forecourt but the 20ft walk is obviously too much for the locals to take.

Intelligent Eating

Very pleased to purchase diesel here on Xmas day.

Steven M

Absolutely disgusting service in this store. One of the older male till attendants is one of the most obnoxious, miserable people ever. Huffing and puffing when scanning shopping. Really bad attitude. Called me an ar*hole when I told him so. Manageress was also completely useless and incompetent and referred me to the BP website to complain. Avoid this place like Covid!!

richard price

Only quick visit, but staff seemed all ok

George Alexander

Car wash....Hi today on the counter of the Barnwood road branch BP 24 hrs garage in Gloucester are various car wash programs with a detail of what is included in the price that you will or have purchased, so looking at the list that the cashier has shown me i pointed to the Express program at £5.00 which printed in this segment are the last 3 words wash and dry ,to me is just all i needed now my car has been washed but no dry so went back to the same cashier and to cut a long story short i was told the Express program does not come with a dry in the program but when you look at the list it clearly shows you above the price in this segment of this list it says dry spoke to the person in charge very helpful gave me a refund that requested i explained because it is faulse advertising but its ok that the staff understands it but not the general public....a lady in the queue also agreed with me....please BP get this list amendid.

Beau

Garage hit and miss , toilet normally closed for some apparent reason ! Forecourt generally untidy bin overflowing , some staff are excellent others look like they don't wanna be there and their attitude matches the mood they are in !!