Bramcote Lane Post Office - Nottingham

Bramcote Lane Post Office: Your Local Service Hub

The Bramcote Lane Post Office, situated at 191 Bramcote Lane in Nottingham, is more than just a post office. It's a hub of services designed to cater to the diverse needs of the local community. Let's delve into the details of this establishment, its offerings, and what makes it stand out.

Location and Contact Information

Services Offered

• Postal Services: The Bramcote Lane Post Office offers a wide range of postal services, including letter and parcel collection, post boxes, and Special Delivery services.
• Banking Services: As a branch of the Post Office, it also provides banking services. You can withdraw and deposit cash, pay your bills, and manage your account.
• Business Banking Services: For small businesses and entrepreneurs, the post office offers business banking services, including business account management and international payments.
• Courier and Mailing Services: The establishment also offers courier services, mailing services, and shipping services through providers like Parcelforce Worldwide and DPD.
• In-Store Pick-Up and On-Site Services: The post office supports in-store pick-up for online shopping and provides on-site services like passport photo printing and document certification.
• Accessibility: The branch has a wheelchair-accessible car park and entrance, ensuring accessibility for all.
• Payment Methods: The post office accepts credit and debit cards, as well as NFC mobile payments.

What Customers Say

The Bramcote Lane Post Office has an impressive 3.3/5 rating on Google My Business, with 142 reviews. Customers praise the staff's friendliness and helpfulness, with one reviewer stating, "Love my local Post office.staff is extremely friendly, helpful and apply a personal approach."

Another reviewer commended the staff by name, "Big shout out to Ryan, Aruna and all the rest of them.you're all awesome."

These testimonials highlight the personalized service and customer care that sets Bramcote Lane Post Office apart.

In conclusion, the Bramcote Lane Post Office is more than just a place to post a letter. It's a one-stop-shop for a variety of services, with a customer-focused approach that sets it apart. Whether you're a local resident or a small business owner, the Bramcote Lane Post Office is worth a visit.

👍 Reviews of Bramcote Lane Post Office

Zheni P.

5/5

Love my local Post office...staff is extremely friendly, helpful and apply a personal approach (always nice and it makes you feel special 😊). Big shout out to Ryan, Aruna and all the rest of them ( I'm sorry I don't know all your names, but you're all awesome). Thank you 🤗

Ken Z.

1/5

I usually use this post office to get Saturday newspaper, the younger and taller lady and other young lads at the right hand counter were very friendly. Today I went there to return my parcel and served by an older lady who was cold and rude. She kept telling me off for no reason. She said, I should have stood in the queue where people are waiting to post items. It is not true, I have been there many years and I have returned items before . The queues are usually separate. Or she could have just asked me to wait in the correct queue if the queue arrangement is changed that day. There is no need to talk to me like that. It was very embarrassing as a lot of other people were looking at me while she was telling me off. She then told me off for not sealing the package. The parcel was ready to be sealed and I was waiting for her to check everything was okay before I sealed it up because sometimes returned items need to be packed separately. The whole experience was unpleasant. I don't think I will be going back there.

TheStatueOfLibertyy

1/5

Relieved and NOT surprised to see the poor reviews of this post office. I always avoid visiting which I should not have to- (as a local who has lived in the area for 27 years) due to the intimidating bullying like attitude of the two Asian women who run this place. I felt after my experience today, I needed to write a review. She asked me the exact weight of my parcel and when I apologised and said I am not sure, she replied “well maybe if you open and look, you will find out” ? She also rolled her eyes at me just charged me tracked and signed without asking. She then started talking in her language with the older women, who is equally, if not more, vile. She didn’t even say bye or thankyou. Disgusting customer service. Will never be returning.

Matthew M.

5/5

Excellent service from Emma Aruna and the team. Always friendly and helpful despite the pressure to serve the growing queue if customers!

Marilyn M.

5/5

Excellent service provided by member of the staff named kay after a new v5c enquiry definitely knows her stuff definitely recommend this post office

William B.

5/5

Brilliant experience today, had to post multiple different items including an international parcel. It took some time but Aruna was really helpful and friendly during the whole thing

Richard S.

5/5

Lovely friendly and helpful staff. I’m in the post office most days and always greeted with a smile.

Russell O.

5/5

Ryan Gave me some wonderful treatment , and inflated all my balloons in a quick and short time , 5 stars!