Brewhouse & Kitchen - Southbourne - Bournemouth

Nick G.

We had a gathering of nine friends for the evening, for dinner, drinks and chat. We have been before so we knew what to expect.
We had an enjoyable time, prompt and excellent service for both our food and drinks.
The table was the same one as before - plenty of space, warm and comfortable.
Between us we all had three courses - my ribeye steak was excellent , my starter of Fried Calamari was a bit small for the price so that was disappointing but overall it was very good. I had a small glass of wine and a non alcohol bottle of beer which were nice.
We all had a good time and everyone enjoyed their food and drinks.
We undoubtedly will return at some stage.

Dazza C.

After reading varying reviews I thought I’d check out the Brewhouse for lunch with my son. I’ve previously only drank there so had no experience with the food. I have to say it was excellent and great value. A similar meal in Harvester would easily be more expensive. My son and I had plenty to choose from and the food was delivered promptly. I had no issues at all with cleanliness, service, food quality or anything. So a job well done and a lesson to not judge a place solely on others’ reviews

James

Paid £22 per head for the Christmas part to get:

6 finger food style items per person including a chicken wing and cocktail Sausage.

We had booked in June for our social and had such a great experience I decided to bring the company back, we had enough food then to take home.

This time round some people didn’t even get enough to eat! We nobody was taking crazy portions or went to twice. Really disappointed after talking to the manager the next day who just shrugged it off.

Definitely will not be going here again or bring my company here again.

Reply : We were given a small side plate of chips, please tell me the portion for chips isn’t 1 chip per person too? I had a client who attended her work party there last week and had a similar experience as our June party where people ended up taking food home? So within a week, the portions had changed/ doubled. I can see there is other reviews about the rudeness of the managers.

Sue J.

Service was good staff very nice for a Saturday lunch time it was very quite. There were about 3 other tables being served.
Husband ordered fishcake with poached egg looked lovely but was not cooked. The fishcake was still frozen in the middle. Manager Michael did apologise and said its because they were busy!!!.
He ended up with a portion of chips.
Asked them to take his dish off the bill and they only charged us for our drinks.
Such a shame, so disappointed.

Nick A. L. H.

Loads of menu choices not available. Forgot one of our main courses. Forgot to add chicken to one of our dishes. Nachos were stale. Restaurant wasn't busy but staff were inattentive. Had to ask twice for our bill. Really disappointed as it was my birthday celebration. Won't be going back.

Emma

We booked a table for 10 on a quiet Sunday evening. Food was mostly good, waitresses were really lovely.
This was a first get together for us in over a year and a couple more people turned up and politely asked if it was ok to join the table. The waitresses were really accommodating but the manager was extremely rude which was entirely unnecessary. (There was only one other table in the restaurant). That aside, we had a great time catching up!

Santoshkumar L.

Brewhouse & Kitchen - Southbourne: A Gem in the South

I recently had the pleasure of staying at Brewhouse & Kitchen - Southbourne and was thoroughly impressed. The cozy atmosphere, combined with the excellent service, made for a truly enjoyable experience.

One of the standout features of my stay was the exceptional support provided by the manager. When a boiler issue arose, the manager promptly addressed the problem, ensuring that our comfort was top priority. Their quick response and efficient problem-solving skills were truly commendable.

In addition to their excellent customer service, the manager also offered valuable suggestions for exploring the local area. Their recommendations for tourist attractions and hidden gems were spot-on, enhancing our overall experience.

The pub itself is a delightful place to unwind. The inviting ambiance, coupled with the delicious food and drinks, creates a perfect setting for relaxation. Whether you're looking for a casual meal or a lively atmosphere, Brewhouse & Kitchen - Southbourne has something to offer everyone.

I would highly recommend Brewhouse & Kitchen - Southbourne to anyone visiting the area. The combination of exceptional service, comfortable accommodations, and a prime location make it an ideal choice for travelers seeking a memorable stay.

Kara

The restaurant area is poorly lit, so we were using the torches on our phones to see the menu. Our server lacked knowledge about the menu and didn't tell us in advance what was not available, which wasted lots of time as some of us wanted pie, but had no idea it was not on the menu. Food was mediocre. It is a shame how hit and miss the brewhouse can be with food and service. Due to the inconsistency, it is always a bit of a gamble going there, so we rarely visit, and only went on this occasion because we knew that they could accommodate a large group.