Cacao Coffee & Chocolate Co - Coventry

Anna

My boyfriend and I visited this cafe to study. We sat on the sofa it was very comfortable. I would definitely recommend for studying if you get the appropriate table. The hot chocolate was impeccable. We shared a large Belgium milk hot chocolate and now we are set on visiting Belgium. It was the best hot chocolate I’ve ever had. It wasn’t too sweet and I could have drank the whole drink alone and not feel sick. A perfect balance. We also had the added whipped cream and marshmallows. I think the add on was about £2 which shocked us bc normally add one like that would never cost more then 75p however the marshmallows where such good quality. The staff are lovely too. Definitely visit if you’re craving a hot chocolate.

Marsha

1st time visiting, (I didn't know it was here)Oat milk Belgium mocha extra hot, 👌🏻 best I've ever tasted.
The staff are friendly and the area is clean, and have plenty of seating. Will definitely be visiting again.

Luke

An elegant Coffee establishment coupled with an amazing quality of food and deserts all for High Street prices.
Food selection spans across rolls and paninis to pancakes to waffles and sweet treats.
Seating area is immaculately clean and tidy and in the warmer weather boasts a seat over looking the precinct.
Owners and staff are very friendly. If you're visiting Coventry City Centre and want something different to the mainstream coffee outlets I urge you to try this place.

Ti N.

Utterly SHOCKED & DISGUSTED! Ordered a ‘fresh’ orange juice, Macchiato & apple pie cake.
1) The orange juice is not freshly squeezed it’s straight out of the carton which they LIED about & REFUNDED my money.
2) The macchiato was bitter as hell only filled to half a cup. Very LOW quality & nothing like Starbucks. No refund was given instead they offered to add extra milk which still was bitter & not drinkable at all.
3) The ice cream was also low quality and just left it melting away. 1 star for the apple cake.

Please note, it’s very important to listen to the customers needs because without that there will be no business for you. Also, please do not lie to customers.

Overall, the whole experience was a REGRET making it my first and last visit.

Beauty T.

Nice and cosy, but if you serve the coffee in white cups make sure you wash them properly. Yellow stain cups are not presentable look for the coffee shop.

bizque (.

These guys do the best hot chocolate in Coventry, I love that they put solid bits of chocolate in there, which just melt away. The chocolate cake was also rich and just divine, was slightly warm, which made it a bit gooey in the middle. Only criticism is that the cup and spoon were both stained. They did sort it out for me when I asked though.

Heather B.

First time in here, had read the great reviews. Food and drink was ok, but overpriced. Ordered cheese & tomato toastie and small cappucino to be charged just over £10!! Cappucino was so tiny it was only a couple of mouthfuls and toastie was basic pre-sliced bread. Colleague was charged similar for panini and same tiny coffee.

Gary D.

Wow, the coffee and hot chocolate in this place is just amazing. Try the double macchiato for the perfect coffee hit or the tea light lit hot chocolate. Throw in impeccable staff, and it's a new favourite morning port of call. Brilliant.