Castle & Ball Hotel - Marlborough

Kapitan K.

Best hotel in marlbrough. Literally on the high street, the staff is turbo kind and helpful, they offer food and breakfast is always included in the price. Parkings available. The rooms are old styled, cozy, there's a bathtub with almost every room and fan for hot evenings. Despite the pub below it's actually quiet and peaceful at night.

Ramon S.

Very nice hotel in the middle of Marlborough High street. Very comfortable beds. Lovely atmosphere, good breakfast an very friendly staff. The room itself might need a bit attention, I believe this will happen in the near future. Need a room in Marlborough for a reasonable price, look no further!

tim H.

Really great value, excellent location have stayed a few time and will return when working in the area.

So much better than the Premier Inn

John W.

7th hotel in eight days. Three 3 star ones were super, 2 were awful and the sixth with 4 stars was just about alright. This one, dating from the 16th century, has real character and and has to be judged in a slightly different way to the others. It has its own large car park which is free for residents - though since I arrived at a busy lunchtime, I was fortunate in being able to find a space.

After after parking, you enter the back door to the bar and reception area. There I got a very warm welcome and was pleased to find that, as I had requested, my room was already available. Though there may be a couple of rooms on the ground floor, almost all are all upstairs. Since there is no lift, so the hotel is unlikely to be suitable for persons of reduced mobility, especially since the stairs are somewhat uneven.

My room number, 18, was on the first floor. It had a small entrance area, with clothes cupboard, door to the bathroom, framed mirror and door to the bedroom. This was plenty big enough, with bed, desk, armchair, television and two night tables. In any other hotel, I might be inclined to say it was a little dilapidated but it was clean (though I did encounter one nut and a red sequin on the carpet) and what can you expect in a building with original oak beams that's well over 400 years old. The bed was comfortable and the heating could not be more efficient.

The bathroom is also rather dated but has a sink, a nice big mirror, a toilet and a bath with adjustable shower head. There are warnings about the temperature of the water and the taps are not thermosthetic, making control quite difficult. I also don't much go for flexible shower curtains and there were some traces of mould on this and around the edges of the bath. The panel with the lights above the sink could do with being replaced. There's also a towel rail which - quite exceptionally in my experience - is actually hot.

The clothes cupboard is big enough and hosts a suitcase rack, a fan, a hair dryer and an iron and ironing board. Room 18 is at the back of the building overlooking the car park and was super quiet at night.

My light lunch - soup and a grilled cheese and vegetable ciabbatta, washed down with one of the alcohol free so-called fruit ciders - was good but I didn't sample the dinner menu as the friends I was visiting bad booked in the Rick Stein restaurant a little further down the high street. That was good, but not truly exceptional.

Adam D.

Rooms are comfy, but could do with updating. Marlborough is great and service at the hotel was fantastic.

Sharon M.

Naeve & Gregory made or might / brilliant food & great service by lovey staff ..,, and we hs ent had breakfast yet !!

Janice S.

Really enjoyed our stay here. We had a lovely big room, which was warm, cosy and very comfortable - especially the bed. Breakfast was excellent with lots of choice including salmon and avocado with eggs. Both breakfast and evening meals were delicious. The staff were friendly and welcoming. I’d recommend this hotel and hope to go back.

Tyrone L.

Great service from first arrival to checkout.
Friendly,knowledgeable about area sights
Will be back