Chicheley Hall - Newport Pagnell

Emma A.

Our company had a Christmas conference followed by a party at Chicheley Hall in December 2024 and we really couldn't of wished for more.||The pricing was very fair for all we received. We had prepaid for exclusive hire of the venue with overnight stays, conference room hire, lunches and a 3 course dinner. The organisation of all staff involved in the planning and execution of the day and night was phenomenal. The food for 30+ people was served in a timely manner and was such great quality.||Natasha and the team had been available for all our queries leading up to the event and couldn't do enough to accommodate our requirements. The drinks always flowed and the staff of the evening were always on hand to help.||Overall, the experience at Chicheley Hall was seamless, from the planning and preparation through to the stunning meals and flow on the day and evening. Highly recommend and we will definitely be requesting the services of Chicheley Hall again in the near future.

Chelle L. H.

Looks lovely from the outside, shame the facilities and staff are on a diferent level.||Had better stay, facilities and customer service in Travel lodge, should have left booking cancelled and gone elsewhere for the Thursday||Stayed over a weekend for a conference of 40 people, Friday to Sunday. knowing about this and another event on Thursday I was attending nearby. booked a room for the Thursday night, so I avoided a long journery back home and return drive for conference.||This room was booked in Nov 2023 for Oct 2024, i got an email conformation of booking and week before date an email saying to secure booking payment needs to be made. I call the hotel to do this. Day before confirmed booking I get an email saying I haven't responded to any emails, my booking has been cancelled and to call hotel to arrange refund! I called to ask why it has been cancelled and explain that I have responded to emails and made payment, and I am staying for weekend conference at the venue and have no other accomadation arranged. After saying I was only person booked in, they reinstate booking saying I will have to go elsewhere for dinner and breakfast as they are closed.|| Arrived on the thursday night and settled in for night and weekend conference. Room wasn't the cleanest and had no heating in room despite x2 radiators. The rest of the attendees arrived friday and had the same issue with heating in bedrooms so after numerous complaints were provided with extra duvets and portable heaters on the Saturday. Heating in my room was finally working late afternoon Saturday (3rd night). |Conference organiser had informed hotel of dietry requirements prior to arrival, despite this evening meal on friday was an hour late and Saturday half the group couldn't eat the food provided and had to order takeaway. Also we were prohibited from the bar area of the hotel due to another group in there even though some of our bedrooms were accessed from the corrider other end of bar.||All of these should not be issues in a 4⭐️ Hotel, both the food and heating issues should never have occured as hotel knew of requirements and booking in advance.||The issues and staff response to them means we are looking for another venue for next year

Emma A.

What a beautiful venue. Our company had a corporate Christmas conference and party at Chicheley Hall and can not express just how seamless the whole thing was. The staff there were fantastic and couldn't do enough for us. The food was amazing, 3 courses came out without a long wait between courses, and the quality was fantastic. 100% Recommend.

Jill W.

This was a reasonable hotel but needs a lot of refurbishment. The rooms are not very big, some of us were cold too. I could have done with a chair, could only sit on the bed. Having said that, the staff were really helpful, especially to me as I am disabled. All extremely friendly too. I would stay there again and it will be a lovely place when finished. It always takes time to do these older homes up. The gardens were really great to walk around and to sit in and my room looked out over one of them. Thank you.

Christine H.

Having just arrived to our room to find the toilet seat broken, a bulb gone in the bathroom and no plug in the sink. The sink tap also has a lot of limescale build up.

We are a family of 4 with 2 dogs. I would have thought we’d have been situated on the ground floor as we have dogs but we were on the second floor.

It feels a though the dog friendly rooms are not so looked after.

The location is amazing, just make sure you ask for a good room!!

Susan T.

I’m being generous giving it at ⭐️|Stayed over the weekend on a conference |Although the property looks stunning from outside …. Well I think a visit from health & safety is needed ( absolutely freezing-filthy-awful food) |The staff need to learn hospitality & manners |They take your money & don’t give a 💩 about your needs or what you have requested on your booking |I could say more I’m being polite 😡

Rob B.

Credit with caution. I'm a Local waste firm. I was employed to sort out drainage issues in a hurry as they had a wedding booked. I couldn't get paid. They had no intention of paying me. They simply go broke and start again. Avoid any situation where they owe you money. Insist on payment up front.

Anne P.

This is a very special place. A house that’s full of history and atmosphere. With elegant rooms, attractive gardens to stroll around, and such a warm welcome. The staff are warm and friendly but professional in all they do. We stayed for two nights for a family wedding. Nothing was too much trouble and they made it such a special day for the bride and groom and all their family and friends. Thankyou