Co-op Food - Smallfield - Redehall Road - Horley

Introduction

The Co-op Food store located at 3, The Parade, Redehall Road, Smallfield, Horley RH6 9PY, United Kingdom, is a convenient neighborhood grocery store serving the local community. This branch is part of the Co-op Group, a UK-based consumer cooperative with a strong focus on ethical business practices. Let's delve into the details of this store, its offerings, location, and what customers have to say about it.

Main Services

• Convenience Store: The store offers a range of everyday essentials, groceries, and household items, ensuring customers can find what they need without having to travel far.
• Prepared Foods: Co-op Food - Smallfield provides a selection of ready-to-eat meals, sandwiches, and hot food options for those seeking a quick and convenient meal solution.
• In-Store Shopping: The store offers a traditional in-store shopping experience, allowing customers to browse and select products personally.
• On-Site Services: This branch provides various services, including a cash machine and a post office, making it a one-stop shop for customers.
• Delivery: The store offers a home delivery service, enabling customers to shop online and have their groceries delivered right to their doorstep.

Location and Access

The store is situated at 3, The Parade, Redehall Road, in the heart of Smallfield. Smallfield is a village in Surrey, England, located between Horley and Crawley, and is close to the M25 and M23 motorways. The store is easily accessible by car, with a wheelchair-accessible car park located on-site. Nearby public transportation includes Smallfield railway station, approximately 0.5 miles away, which serves the surrounding area.

Featured Characteristics

• Wheelchair Accessible: The store is designed to be wheelchair-accessible, with a ramp at the entrance ensuring that all customers can shop comfortably.
• Toilet Facilities: A toilet is available on-site for customers to use during their visit.
• Payment Options: The store accepts various payment methods, including cash, credit cards (Visa, Mastercard, American Express), debit cards, and NFC mobile payments (such as Apple Pay and Google Pay).
• Opening Hours: The store is open Monday through Saturday from 7:00 AM to 10:00 PM and Sunday from 8:00 AM to 10:00 PM, providing customers with ample opportunity to shop at their convenience.

Practical Information

• Address: 3, The Parade, Redehall Rd, Smallfield, Horley RH6 9PY, United Kingdom
• Phone: 1342842242
• Website: coop.co.uk

Customer Reviews and Positive Aspects

With an average rating of 3.8/5 from 26 reviews on Google My Business, Co-op Food - Smallfield receives positive feedback from its customers. Here are some standout aspects mentioned in the reviews:

• Convenience: Many customers appreciate the store's location and the wide range of products available, making it a convenient one-stop shop for their needs.
• Staff Friendliness: Several reviewers commend the staff for their helpfulness, friendliness, and excellent customer service.
• Product Selection: Customers praise the store's selection of products, including fresh produce, ready-made meals, and specialty items.
• Cleanliness: Some reviewers mention that the store is clean and well-maintained, contributing to an overall positive shopping experience.

In conclusion, Co-op Food - Smallfield offers a convenient and well-stocked grocery shopping experience for the local community. With its range of services, accessible location, and positive customer reviews, this store is an excellent choice for those seeking a reliable and customer-focused neighborhood grocery store.

👍 Reviews of Co-op Food - Smallfield - Redehall Road

Ben C.

1/5

Took 5 minutes to deal with 1 customer having a chat while people waiting and clearly incompetent at his role, then serves his mate who put there stuff down on the other tills. In the end left because that is just disrespectful, it always a certain type of person and co op seems to love employing them recently…

Shaun L.

1/5

Very poor customer service also found it a bit rude when the two young ladies at the till were gossiping about another co worker instead of paying attention to what they were doing

Dianne P.

3/5

Narrow Isles, and gets busy when school breaks up. Can be more expensive than other places if not got a points card.

Christabel A.

4/5

It is a nice place to shop, especially when looking for a bit of everything. However, the space inside is a little too small for people as you have to give way to the oncoming person moving towards you. Too tight.

Angela S.

5/5

They had a good stock of everything on the shelves and the member of staff who I asked to reach something from the top shelf as I was too short to reach was more than obliging and got it for me.

Lisa T. S. S.

5/5

Staff very friendly and helpful

Tom S.

4/5

Very good local supermarket, but too small for the demand placed on it. Friendly staff but little room for them to work. Need a bigger store.

Mark H.

4/5

Helpful friendly staff. Reasonable prices. Small store so limited range of products. Every small village needs a Coop.