Copper Beech - Norwich

Damien S.

Not one to usually give an awful review as usually on balance it’s unlikely that everything is bad, however, on this visit, I ordered the £15 LARGE fish and chips and when it came it was, I thought the same size as my 7 year old daughters, I politely mentioned to the waiter who was immediately on the defensive, he told me it was fatter than my daughters bit, I then placed mine on top of my daughters and realised hers was longer and fatter apart from a small tag off the side, I said again to him it wasn’t, he rudely said “what do you want me to do about it, I said it was larger last time, he said “what do you want me to do about it, I’m not the chef”, I said I’d like to return it and wanted my money back, he said I’ve asked you three time times what you want me to do about it, his tone was aggressive. He swore at me in front of my wife and three children and walked off saying he’d get the manager to speak to me. The manager didn’t come over so I approached him, he said he’d been busy and was going to come over, he said I could get a refund on my plate and still have it, I thanked him for this, took it back and it was inedible anyway, completely dry and overcooked or recooked, my daughters was the same. When I left I got my refund on my plate and my one drink. It ruined a family meal, if we hadn’t have walked here with the children and our dog I’d have left and drove somewhere else. I won’t be back, it was a terrible experience.

Hannah T.

Last time we visited was when you opened up, I’ll be honest, it wasn’t very nice.
We’ve heard loads of great things about yourselves recently and thought we’d give it ago as we had a 30% voucher.
We all ordered a carvery (2A2C)
We didn’t realise it was carvery everyday!
Wow! It was amazing, so nice, so much choice and high quality food.
All the staff were really helpful and friendly, great kids play area also.
Thank you.

Andrew P.

Not as bad as McDonalds, menu description nearly matched plate contents, chicken/tomato and chips tasty, rocket shrivelled up and teaspoon of bbq sauce spread thinly. Added tomato sauce to thicken it up. Filled a hole as the saying goes.

Cookie C.

Moved to here not long ago so this is our first time visit. Food are good, my husband and son ordered steak, they are both saying hood steak. Good price with friendly staffs. Generous portion too.

Emma L.

7 of us went out for my sons 13th birthday.
Good and drink to be ordered at the bar unless you want to order through the app. Food arrived. Chips were stone cold and could be snapped in half. Totally over fried. If you wanted to attempt to eat them you couldn't use a fork as they snapped. My son gave them a go and cut his mouth. A server did offer to replace them but not until the accompanying food had been rated by then it seemed pointless. If this is the standard of the food I'm not surprised you have to pay in advance. I think lots of people would be arguing the bill or refusing to pay.

Jorell P.

We have been several times as a large group and found it a lovely restaurant with very nice food. There is ample parking outside and generous space within. It will get very busy for Sunday lunch, so should you be impatient I would suggest going either side of typical peak hours. All of the staff are extremely pleasant and hard-working but my particular thanks go out to their management team, Lynden and Libby who were extremely kind in rearranging bookings for us.

Alison T.

Lovely carvery, though a small fatty ham and an end bit of beef were on offer with Turkey, so not really any choice! Carver was a bit skinny with wafer thin Turkey he gave us, but it was tasty and there was plenty of veg and potatoes to choose from.
Very nice and helpful staff there (Elaine)
Would happily visit again when in Norwich

Catherine T.

Our group (Norfolk Advanced Motorcyclists) had a wonderful experience from start to finish! The booking process was smooth and hassle-free, and the team went above and beyond to accommodate our needs. The service was exceptional—friendly, attentive, and always ready to help with a smile.

What really stood out was how thoughtfully they handled our dietary requirements. Everyone in our group felt cared for, and it made the experience even more enjoyable. The atmosphere was warm and welcoming, making it the perfect spot for a group gathering.

We’re already looking forward to our next visit. Highly recommended!