Direct Line Supplies - Stockton-on-Tees

Introduction to Direct Line Supplies

For businesses seeking a reliable and comprehensive source for catering supplies, food and beverage products, and packaging solutions, Direct Line Supplies presents a compelling proposition. Located at 77 Sadler Forster Way, Thornaby, Stockton-on-Tees TS17 9JY, United Kingdom, this established wholesaler offers a wide range of services and products designed to streamline operations and enhance customer experiences. With a dedicated phone line at 1642252121 and a user-friendly website at dlsshop.co.uk, Direct Line Supplies is readily accessible and committed to providing exceptional service.

Company Overview and Specialties

Direct Line Supplies operates as a multifaceted supplier, specializing in several key areas. Primarily, they function as a dedicated catering food and drink supplier, offering a diverse selection of ingredients, beverages, and related products to the hospitality sector. Furthermore, they are a recognized food and beverage exporter, facilitating the supply of quality goods to international markets. Their expertise extends to providing a broad spectrum of food products, catering to various culinary needs. Notably, they also encompass packaging contractors and services, assisting clients with customized packaging solutions, and operate as a wholesaler, distributing goods efficiently to a wide customer base. This comprehensive approach positions them as a one-stop-shop for many businesses.

Key Features and Services

Direct Line Supplies distinguishes itself through several notable features. The company prioritizes convenience, offering no-contact delivery options, ensuring a safe and efficient process. Standard delivery services are also available, catering to various logistical requirements. Clients can benefit from the flexibility of takeaway and dine-in services, depending on their specific needs. The facility itself is designed with accessibility in mind, boasting a wheelchair-accessible car park and wheelchair-accessible entrance, promoting inclusivity. Internal spaces are equally accommodating, featuring wheelchair-accessible seating and a wheelchair-accessible toilet. Payment options are diverse, accepting debit cards and credit cards. Modern payment technologies are also supported, including NFC mobile payments, providing seamless transactions. A significant benefit for customers is the availability of free parking lot, reducing potential transportation costs.

Customer Feedback and Reputation

Direct Line Supplies has garnered a positive reputation within the industry, reflected in their impressive 34 reviews on Google My Business. The average opinion stands at 4.4 out of 5, indicating a consistently high level of customer satisfaction. Feedback suggests a strong emphasis on reliability, with many customers highlighting the ‘great reliable service’ they consistently receive. Staff members are commended for their willingness to go the extra mile, demonstrating a commitment to personalized service and staff goes extra mile to accommodate customer requests. The online ordering app is frequently praised for its convenience, allowing for streamlined stock management – ‘Online app is convenient for ordering stock’ is a common sentiment. Several clients describe Direct Line Supplies as ‘simply the best supplier’ they have ever worked with, underscoring the company's dedication to quality and service. The positive experiences reported often center around the quality of products, such as the acclaimed Athena Pitta breads, with customers noting their ‘outstanding’ quality and the delight they bring to clients’ menus.

Contact Information and Location

Direct Line Supplies is strategically located at 77 Sadler Forster Way, Thornaby, Stockton-on-Tees TS17 9JY, United Kingdom. They can be reached by phone at 1642252121 or via their website at dlsshop.co.uk. The accessible location and convenient contact details make it easy for businesses to connect and explore their offerings.

👍 Reviews of Direct Line Supplies

temgoua F.

5/5

We have been supplied by DLS for over a month now, and the experience has been nothing short of excellent. The quality of the products, especially the Athena Pitta breads, is outstanding. Our customers love it.

David G.

5/5

Great reliable service... Staff goes extra mile to accommodate.
Online app is convenient for ordering stock . Simply the best supplier I have ever worked with.
Highly recommended..

Yash P.

5/5

They have a wide range of products available, and the staff are incredibly helpful and knowledgeable. The prices are also very competitive. I have had the pleasure of doing business with them on multiple occasions and have always been impressed with their level of customer service. They go above and beyond to ensure that their customers are satisfied with their purchases. I highly recommend Direct Line Supplies to anyone in need of quality products at affordable prices. Overall, it's a great company to work with.

Aurelia N.

5/5

Despite the geographical distance they have consistently delivered our orders on time. It's rare to find such a dependable supplier that can handle international orders with such ease and efficiency.

Ulrich F.

5/5

The website is easy to navigate and the quality of the products, especially the fresh produce, is outstanding. It's clear that they take pride in what they do.

vahid A.

5/5

Start with a GREAT MANGMENT!
Top products and lovely staff.
Thank you all ❤️
Pizza Time Grill

Nono F.

5/5

As a restaurant manager, consistency and quality are paramount, and DLS has never let us down.

A P.

1/5

Worst reception ever met. Really rude and treat the customers like we are there to beg something. Warehouse and supply staff really nice. But this receptionist let all down.