Dobbies Waterfall Café - Wallington

susan A.

so excited the café has an outside café van, artesian coffee at its best ,wonderful surroundings for a coffee and amazing views of the garden centre. truly relaxing and a calming place to sit and meet friends,

Kyle H.

Edit:
Fit the past few times that I've been going I've had amazing service from acacia? And Denise (Dee?).

They've been really helpful and accommodating with their service and I'll definitely be coming back here for their positive and cheerful atmosphere!

Trish C.

The staff are pleasant and hard working, but they just can't seem to cope with the demand. I stood for more than 20 minutes from ordering to collecting my coffee and cake. In the end, I had to find a chair to sit in as the wait was exhausting following a long walk around the garden centre.

Amanda B.

Nice cafe and cakes but really slow service and loads of iced drinks on the menu, yet they had no ice!

Dave W.

We are members of their club where we can have 2 free cups of teas a month as part or the membership annual fee.
The smaller cafe is normally quieter than the main restaurant, therefore you are more likely to get a seat without having to clear away other people's empty cups etc.
Staff are always friendly, polite and helpful.

Miren

A very big cafeteria area, when we arrived it was packed with customers, but after a walk around the plants areas we managed to find somewhere to sit down with a coffee and a scone.
The members of staff were very nice. The shop itself is very clean and tidy. This was my second visit, and I have very much enjoyed the whole shop, inside, outside, the pond area and the aquatic shop, as well as the cafe. It was a little late to buy anything from the butchers, but we will be back again I hope.
There were lots of elderly couples and young families alike, that's a very good sign for a well balanced service 👍🏽👍🏽👍🏽

Claire G.

I visited the Waterfall Café with a friend on Saturday 30/09/23, which just happened to be one of their busiest days, with long queues of people wanting to use their Dobbies Plus free drinks vouchers, all of which expired that day, so not great timing. However, I stood in the queue and accepted the long wait to be served, as I too wanted to use my voucher, and my friend had set her heart on her favourite piece of cake. What surprised me was the staff patiently serving the queue. The two ladies remained calm and pleasant, and treated each customer as an individual, like they were the only customer in the café, despite the ever-growing queue. I eventually reached the till and was greeted politely and I made my order, which was processed efficiently and with a friendly smile. I want to thank the lovely staff, Tiani and Denise, who looked after the Waterfall Café that day, and thank them for their patience and friendliness. It made all the difference to the atmosphere in the café. My friend and I will definitely be back. Thank you.

Helen

I really love it here but I really wish they wouldn't play the loud music. I was sitting with my friend having a coffee early Sunday morning and we could hear the birds singing and we both said how much more peaceful it would be without the music. It's a lovely, serene atmosphere. Please don't ruin it with annoying music. The birds are much nicer to listen to!