Echo Beach Coffee - Hastings

Abigail S.

Upon arrival, me and my acquaintance asked if we could situate ourselves upstairs and then come back downstairs and order food which the staff had no problem with. Upstairs, there was no ventilation at all and so we opened the window, as there was no sign or warning against this. I must express my extreme displeasure with the conduct of the waiter we encountered. His initial approach was marked by a rude and peremptory demand that we close the window. Despite complying with his request, he still displayed a lack of basic courtesy and manners. Subsequently, he insisted upon an immediate order, creating an atmosphere of undue pressure. Following my order, he turned his attention to my companion, asserting that she could not merely occupy the table without ordering—a sentiment we were prepared to respect, yet his manner was entirely inappropriate. When my friend requested a moment to consider her options, the waiter audibly rolled his eyes before pivoting sharply and accusing us of making disparaging remarks behind his back. This behaviour is utterly unprofessional and reflects poorly on the establishment. I was given my beverage (after the extortionate price of £2.20) and went downstairs to pay. As I payed for my drink, the male waiter stood in the doorway to the kitchen shaking his head at us dismissively whilst we did absolutely nothing wrong. After paying for my drink me and my friend went to exit the shop and as we did so, the male worker hurriedly chased after us, forcing us to run because we felt genuinely unsafe, and the man was a considerable amount older than us and we are, two teenage girls. We are absolutely disgusted with this man’s behaviour and the way that we were treated and made to feel both unwelcome and unsafe in this establishment. I urge you not to come here and endure the terrors that are “Eco Beach Coffee House”. I cannot even fathom the disrespect and am deeply sickened that this company would go to the lengths as extortionate as literally chasing customers out of the shop. It is no wonder that this so called “coffee house” is a completely desolate.

Simeon I.

Don't get fooled by the amazing location, they don't deserve your business!

We stopped after a long walk at the beach, so we could have some coffee and some food.

But the owner was clearly unhappy that I opened my laptop and changed it from their outlet so I can change our train tickets!

Well, if it wasn't for his horrible attitude, this would have been back!

helena P.

My friends and I came in and went upstairs as there wasn't anyone up there and was nice and quiet/empty. We ordered 2 drinks including one tap water and a cake between the 4 of us which the tap water came in a dirty glass so asked for a clean one. The water brought back was the same glass not changed. What we thought was the manager came up and said 'there`s four of you and you you've only ordered one drink and one cake and it's not worth my time`which could be fair enough however said it in a rude, aggressive and confrontational way with zero customer service! He basically kicked us out.
Wouldn't recommend.

Amresh V.

After a refreshing walk on the beach, my wife and I stumbled upon this cozy gem of a café. The space exudes warmth and charm, with delightful wall art that adds to its peaceful ambiance. Everything here is made fresh to order, you can feel it pretty much.

We treated ourselves to hot chocolate, raspberry cake, chocolate orange cake, and two sandwiches. While all the food was excellent, the standout for me was the velvety hot chocolate served with whipped cream - it was like a warm hug, washing away any trace of fatigue I had from all the traveling. The chocolate orange cake, however, was simply divine - an absolute must try if you have a sweet tooth too! We were served in 15-20 minutes. At the time there were no other customers and the food was prepared fresh, totally worth it for us.

The atmosphere was inviting, made even more special by our lovely host, a kind and welcoming elderly gentleman. It’s the kind of place that feels like a hidden retreat, perfect for unwinding.

Mick

Just had lunch and it was unreal!!! Amazing food and at a great cost. Highly recommend coming here and we will definitely return if we are in the area.

Vicsta

Four of us had breakfast. The staff, the music were fantastic - such a lovely feel to the place. The food was cooked to perfection and it was so well presented.

James C.

Fantastic find. Grabbed a coffee in here today. Amazing coffee and extremely friendly staff. Will use again. Right on the seafront so was very nice.

Chloe H.

Very confrontational and aggressive owner kicked us out of his café for "ordering one drink and one cake" between four people which he described as a "waste of their time.
His behaviour was no reflection on his waiting staff.
Horrible experience, would not recommend visiting.