Ednam House Hotel - Kelso

Ednam House Hotel: A Premier Scottish Retreat

For discerning travelers seeking a blend of historic charm and modern comfort, Ednam House Hotel presents an exceptional choice. Located in the heart of Kelso, Scottish Borders, this four-star hotel offers a truly memorable experience. The establishment is ideally situated at Address: Bridge St, Kelso TD5 7HT, United Kingdom., and can be contacted directly at Phone: 1573224168. Visitors can also explore more details and make reservations via the hotel’s website: Website: ednamhouse.com. With a robust presence on Google My Business, boasting 518 reviews and an average opinion of 4.2/5, Ednam House Hotel consistently receives positive feedback from its guests.

Location and Ambiance

Kelso itself is a picturesque market town steeped in Scottish history. Its strategic location within the Scottish Borders makes it an ideal base for exploring the surrounding region. Ednam House Hotel benefits directly from this, providing easy access to a variety of attractions, including the Kelso Arms Museum, the historic Kelso Castle, and the scenic River Forth. The hotel’s proximity to the town centre also allows guests to easily explore local shops, restaurants, and pubs. The hotel’s exterior reflects its Victorian architecture, creating an immediate sense of warmth and tradition. Upon entering, guests are greeted by a spacious and elegantly decorated lobby, typically featuring a roaring fireplace – a particularly welcome sight during the colder months.

Accommodation and Amenities

Ednam House Hotel offers a range of thoughtfully appointed rooms, each designed to provide a relaxing and comfortable stay. Options range from standard double rooms to more spacious suites, all equipped with modern amenities such as:

• En-suite bathrooms with complimentary toiletries
• Flat-screen televisions with a wide selection of channels
• High-speed Wi-Fi access throughout the hotel
• Comfortable seating areas
• Tea and coffee making facilities

Beyond the rooms, the hotel boasts several key amenities, including:

• A traditional bar, serving a selection of local ales, whiskies, and other beverages. The bar is a popular spot for guests to unwind after a day of exploring.
• A restaurant offering a menu of Scottish and international cuisine, prepared with fresh, locally sourced ingredients.
• A dedicated events space, suitable for hosting weddings, conferences, and other private functions.
• Free on-site parking
• A 24-hour reception desk for guest assistance

Dining Experience

The hotel's restaurant is a cornerstone of the guest experience, showcasing the best of Scottish produce. The menu changes seasonally to reflect the freshest ingredients available, and dishes often feature traditional Scottish recipes with a modern twist. The bar offers a comprehensive selection of drinks, including a wide range of Scottish whiskies, alongside a selection of wines, beers, and cocktails. Room service is also available for guests who prefer to dine in the privacy of their rooms.

Guest Feedback and Reputation

The consistently high ratings and numerous positive reviews on Google My Business (currently 518 reviews with an average of 4.2/5) speak volumes about the quality of service and hospitality provided at Ednam House Hotel. Guests frequently commend the friendly and attentive staff, the hotel’s comfortable accommodations, and the convenient location. Many reviewers highlight the hotel’s warm and welcoming atmosphere, making it a popular choice for both leisure and business travelers. Recurring themes in the reviews include praise for the cleanliness of the rooms, the quality of the food, and the overall value for money.

Recommended Information for Visitors

When planning a visit to Ednam House Hotel, it is recommended that guests:

• Book in advance, particularly during peak season, to secure their preferred room type.
• Consider purchasing a local SIM card for convenient mobile data access.
• Explore the surrounding area, including Kelso Castle and the Kelso Arms Museum.
• Take advantage of the hotel’s restaurant and bar for a taste of local cuisine and beverages.
• Inquire about local events and activities happening during their stay.

In conclusion, Ednam House Hotel offers a compelling combination of historic charm, modern amenities, and a prime location within the beautiful Scottish Borders. With a strong reputation for excellent service and a welcoming atmosphere, it’s a highly recommended destination for those seeking a memorable Scottish getaway. The hotel’s dedication to providing a comfortable and enjoyable experience consistently earns it high praise from its guests. Further information and booking details can be found on their website: ednamhouse.com.

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👍 Reviews of Ednam House Hotel

ffionmus

Stayed here on Monday and the staff, room, food was all outstanding. Been once before for my husbands 50th and this stay was a wedding present on our way back down from Aberdeen. |We had a room which over looked the garden, was a comfy bed and lovely bathroom. We stayed in room 18 which was huge. |We had food in the restaurant on the evening which was so tasty, and breakfast in the morning was great. All staff friendly and ready to help and chat. |Great location to be able to walk along the river, go for a few drinks . |Would recommend a stay here

DaisGlasgow

We stayed at the Ednam House Hotel for a special anniversary and it did not disappoint! It was like staying in a stately home, particularly the lounge. The bedroom was spacious, very clean and the bed most comfortable. We had the Spring offer which included dinner and tickets to Floors Castle which was a real highlight. The dinner was beautifully presented and delicious. Highly recommend.

S1191ZZsandrae

We have stayed at Ednam House previously and been more than happy with the accommodation and food. Having had a few days touring Scotland celebrating our wedding anniversary we had booked our final night at Ednam House. Unfortunately when our room became available there was no way we cld spend the night there. The room was about the size of a cupboard. The shower was over the bath which is not too unusual but there was no handle to assist in getting in and out, no anti slip mat making this a safety issue and the bath was dirty.|There was no alternative accommodation because of a wedding but expecting anyone to pay for a room like this is beyond me. This was such a disappointment and will never book to stay here again.

Julie W.

2/5

We were here for afternoon tea, although the food was presented very well and tasted great, there were far too many cakes and not enough savoury foods, we asked for a box to take at least 9 cakes home, from the time we asked we had waited over 30 minutes, which spoiled the whole experience, when the boxes arrived they looked like plastic small Chinese takeaway boxes which the cakes didn't fit into and were all squashed, I asked for a bigger box but that was all they had! I did notice other people sitting across from us who waited ages to even be acknowledged, eventually the lady got up and went to reception to see why nobody had came to see them, not the best of service from such a beautiful hotel, although the food was lovely.

carlmyerscough

We have stayed at other hotels within the group and for this type of hotel to be so close to the town centre was a bit of a surprise. Our stay was excellent from arrival to departure. Every one of the staff we dealt with was extremely friendly, without being at all intrusive. Spacious rooms, excellent food and perfect location mean we will be back and would recommend Ednam House to anyone.

tr250man

As others have noted the hotel is set in a south facing location on the banks of the Tweed, with a large, grassed area with tables should the weather be good - which it was on our visit.|| Very friendly, helpful staff who sorted out any slight problems and gave advice on local attractions.||We ate both in the restaurant and adjacent tapas bar and the food was to a very good standard. A couple of comments regarding the restaurant are that it is accessed by quite a steep stairway with handrails. My other comment regards the dinner, bed and breakfast booking that does not make it clear that you have a £40/person allowance and any extra cost will be billed. I have no problem with this arrangement but it should be made clear, a number of the serving staff agreed that this did cause confusion.||Our room was generously sized and overlooked the river but unfortunately there was dust/ cobwebs in the corners.||All in all a good hotel we’d be happy to go back to.

Kath W.

2/5

Booked for Sunday lunch and was very disappointed. The only white wine available was Chardonnay! and it was served warm, and only one choice of non alcoholic beer! The lunch was poor.The beef was tough and the Yorkshire puddings were definitely frozen and re heated .There were patches of cold in them. There was no horseradish sauce. I was presented with grated fresh horseradish and told it could be mixed with mayonnaise! .. Sorry but will not be back again.

Thomas H.

1/5

Simply put, it has been the most appaling customer experience we have ever come across. The staff at the bar were utterly clueless, unhelpful and disinterested. If it wasn't for the glorious weather and attractive garden to the rear we wouldn't even have stayed for one drink.
Each time we attempted to order a drink, the bar was unattended and even using the service bell provided didn't raise anyone for 10 to 15 minutes each time. As if that wasn't frustrating enough, when we asked for a food menu we were told they weren't serving until 17:30 and that even at 17:30 we couldn't see a menu because they didn't have one!? How can an establishment serve food with no menu? When we asked why some tables had been given menus, we were told that the menus other people were looking at were actually out of date and therefore not worth the paper they were written on. So why did they allow customers to look at these menus at all? All in all, it has to be one of the most bizarre things I have ever encountered at a bar/resteraunt. The lack of coordination, training and basic customer service skills was genuinely surprising. Ednam House should be very grateful for their idyllic position along the river Tweed because if they were relying on their professionalism and customer service to entice customers they would have gone out of business a long time ago. Avoid!