Eliza Palmer Care Home - Walton-on-Thames

Eliza Palmer Care Home: Comprehensive Care in Hersham, Walton-on-Thames

Nestled in the heart of Whiteley Village, Hersham, Walton-on-Thames, Eliza Palmer Care Home offers a haven of comfort and compassion for the elderly. This state-of-the-art care home, operated by the reputable Kingsley Healthcare, is dedicated to providing personalized care and support for its residents.

Main Services

• Residential Care: Eliza Palmer Care Home specializes in residential care, providing 24/7 support and assistance with daily living activities. The expert team ensures that each resident maintains their independence while receiving the care they need.
• Dementia Care: The care home offers specialized dementia care, with a dedicated Memory Lane community designed to provide a safe and secure environment for those living with dementia. The team receives specialized training to ensure they provide the highest level of care and support.
• Nursing Care: Eliza Palmer Care Home also offers nursing care for those with complex healthcare needs. The team of skilled nurses provides expert medical care, alongside the support and assistance provided by the care team.
• Respite Care: Short-term respite care is available, allowing carers to take a well-deserved break, knowing their loved ones are in safe hands. The care home also offers day care services, providing opportunities for social interaction and stimulation.
• Palliative Care: The compassionate team at Eliza Palmer Care Home provides end-of-life care, focusing on comfort and dignity. They work closely with families to ensure the resident's wishes are respected and that they receive the best possible care.

Location and Access

Eliza Palmer Care Home is located at Octagon Rd, Whiteley Village, Hersham, Walton-on-Thames KT12 4ES, United Kingdom. It is situated near Hersham railway station and is easily accessible by public transportation. The care home is also close to the M25 motorway, making it convenient for visitors traveling by car.

The home has a wheelchair-accessible car park, ensuring that all visitors can access the facilities with ease. The entrance is also wheelchair-accessible, with a ramp providing smooth access to the building.

Featured Characteristics

• Accommodation: Eliza Palmer Care Home offers a range of modern, en-suite rooms, each equipped with a flat-screen TV and telephone. Some rooms also have their own kitchenette and patio doors leading to a private garden.
• Facilities: The care home boasts a range of facilities designed to enhance residents' wellbeing and quality of life. These include a hairdressing salon, a café, and several comfortable lounges and quiet areas. The home also has a dedicated activities room, where residents can participate in a variety of engaging and stimulating activities.
• Gardens: The care home benefits from beautiful, well-maintained gardens, providing a peaceful and relaxing environment for residents to enjoy. The secure gardens feature paved paths, seating areas, and raised planters, allowing residents to participate in gardening activities if they wish.
• Dining: Mealtimes at Eliza Palmer Care Home are a social and engaging occasion. The talented chef prepares a varied menu of nutritious and delicious meals, catering to individual dietary requirements and preferences. The dining room offers a pleasant and welcoming atmosphere, with the option for residents to dine in their own rooms if they prefer.

Practical Information

Eliza Palmer Care Home can be contacted via telephone on 1932911960 or through their website at kingsleyhealthcare.co.uk. The care home is open for visits from 10:00 AM to 8:00 PM, seven days a week. Prospective residents and their families are encouraged to arrange a visit to see the facilities firsthand and meet the dedicated care team.

Positive Aspects from Reviews

Eliza Palmer Care Home has received a total of 5 reviews on Google My Business, with an average rating of 5/5. Residents and their families have praised the care home for its:

• Highly dedicated and compassionate staff, who go above and beyond to ensure the wellbeing of residents.
• Clean, modern, and well-maintained facilities, providing a comfortable and welcoming environment for residents.
• Tasty and varied meals, catering to individual dietary needs and preferences.
• Engaging and stimulating activities program, designed to enhance residents' physical, mental, and emotional wellbeing.
• Peaceful and secure gardens, providing a beautiful space for residents to relax and enjoy the outdoors.

One reviewer commented, "The care and support my mother receives at Eliza Palmer Care Home is exceptional. The staff are truly dedicated and always go the extra mile to ensure she is happy and comfortable." Another reviewer praised the home's "warm, welcoming atmosphere and excellent facilities," stating that their loved one had "settled in beautifully and is thriving."

👍 Reviews of Eliza Palmer Care Home

Gihan K.

5/5

A few days ago, I had the pleasure of visiting Eliza Palmer Care Home. From the moment I arrived, I was warmly welcomed by every member of their team, creating a truly inviting atmosphere.

I had the opportunity to tour the facility and was thoroughly impressed by the spacious and comfortable rooms, thoughtfully designed to meet residents’ needs. During my visit, I also observed their lunchtime service, and the meals were beautifully presented and looked absolutely delicious.

The care and attention to detail throughout the home made me feel a genuine sense of warmth and comfort—a true home away from home.

Mazhar H.

5/5

I recently visited Eliza Palmer Care Home in Surrey to look at respite care facilities, and was thoroughly impressed. The home boasts stunning décor and the atmosphere is bright, airy, and impeccably clean.

One of the standout features is the welcoming café right at the entrance a lovely touch that immediately makes you feel at home.

Debbie was exceptionally knowledgeable and friendly. She provided a wealth of information and made us feel completely at ease, giving us plenty to reflect on.

Sophie B.

5/5

Eliza Palmer is an exceptional care home, very clean with great homecooked food being produced from their new kitchen. The staff are dedicated and very knowledgeable. I would feel very comfortable if one of my family members wanted to reside there.

Nicoline T.

5/5

It's a very nice place. Neat, staff very friendly and welcoming

Vivian V.

5/5

Jo N.

5/5

Eliza Palmer Care Home provides a welcoming and friendly atmosphere to ensure residents comfort.Our staff always remain respectful,attentive and responsive to individual needs and we offer a wide range of activities.We have high quality freshly prepared food taking into consideration dietary restrictions and cultural preferences.
The home upholds high standards of safety regulations to ensure our residents are protected from harm and we have easy access to healthcare professionals, like GPs and other multidisciplinary teams.
We are proud that our home has a positive impact on the residents well -being and their family’s peace of mind .

Raman S.

5/5

From the moment I arrived at this gorgeous gated village, I felt a real sense of warmth and community. The setting is absolutely beautiful—peaceful, well-kept, and full of charm. It’s the kind of place that immediately puts you at ease.

One of the first things I did was pop into the village shop, and I was so touched by how friendly everyone was. Every person I passed greeted me with a smile and a cheerful “hello.” It was such a small thing, but it spoke volumes about the sense of belonging here.

The care home itself is simply lovely. It’s bright, welcoming, and spotlessly clean. But what stood out the most was the staff—they were so warm, kind, and attentive, creating an atmosphere that truly felt like home. It was clear that they genuinely cared about the residents, not just in the way they provided care, but in the way they interacted—with patience, laughter, and kindness.

I happened to visit on a Friday afternoon, just as the residents were settling in for a quiz and a glass of sherry. The room was filled with chatter and laughter, and I could see how much everyone was enjoying themselves. It wasn’t just an activity—it was a moment of joy, connection, and fun. It was so lovely to witness.

Mazhar H.

5/5

I recently visited Eliza Palmer Care Home in Surrey to look at respite care facilities, and was thoroughly impressed. The home boasts stunning décor and the atmosphere is bright, airy, and impeccably clean.

One of the standout features is the welcoming café right at the entrance a lovely touch that immediately makes you feel at home.

Debbie was exceptionally knowledgeable and friendly. She provided a wealth of information and made us feel completely at ease, giving us plenty to reflect on.

Sophie B.

5/5

Eliza Palmer is an exceptional care home, very clean with great homecooked food being produced from their new kitchen. The staff are dedicated and very knowledgeable. I would feel very comfortable if one of my family members wanted to reside there.

Sharon C.

5/5

Eliza Palmer is a stunning care home in beautiful Whiteley village.

Marjan L.

5/5

Warm and friendly environment and staff, aiming to provide excellent care to residents

Gogs A.

5/5

Very clean care home
Friendly nice helpfull staff and management

Nicoline T.

5/5

It's a very nice place. Neat, staff very friendly and welcoming