Five Star Nails - Coulsdon

Address: 47 Chipstead Valley Rd, Coulsdon CR5 2RB, United Kingdom.
Phone: 2086687899.

Specialties: Nail salon.
Other points of interest: Cash-only.
Opinions: This company has 48 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Five Star Nails

☎️2086687899

⏰ Open Hours of Five Star Nails

Monday: 9:30 a.m.–7 p.m.
Tuesday: 9:30 a.m.–7 p.m.
Wednesday: 9:30 a.m.–7 p.m.
Thursday: 9:30 a.m.–7 p.m.
Friday: 9:30 a.m.–7 p.m.
Saturday: 9:30 a.m.–7 p.m.
Sunday: Closed

Five Star Nails: A Promising Nail Salon Experience

Location and Contact Information

Five Star Nails is conveniently located at 47 Chipstead Valley Rd, Coulsdon CR5 2RB, United Kingdom, making it easily accessible for those in the area. For those needing to reach out, the salon's phone number is 2086687899. While they do not list a specific website on the provided information, customers interested in their services can likely find more details by searching online with their address.

Specialties and Services

As a nail salon, Five Star Nails specializes in all things related to nail care and aesthetics. Their offerings are likely to include a range of treatments from basic manicures and pedicures to more elaborate nail art designs. Although specific services are not detailed in the given information, the emphasis on being a 'nail salon' suggests a commitment to providing high-quality nail care experiences.

Customer Reviews and Opinions

Customer feedback plays a crucial role in understanding what to expect from Five Star Nails. With 48 reviews on Google My Business, the salon has garnered a decent amount of attention. Notably, the average opinion stands at a respectable 3.5/5. Reviews highlight the salon's dedication to customer satisfaction, with many customers praising the staff's attempt to accurately replicate designs from pictures, indicating a strong focus on personalized service. One particularly positive review mentions a partner's satisfying experience, where the staff did their best to understand and deliver a desired look, promising a return visit. These testimonials suggest that while Five Star Nails may have room for improvement, the core of their service—nail care—appears to be well-received.

Important Considerations

For potential customers visiting Five Star Nails, it's essential to note that the salon operates on a cash-only basis. This could be a consideration for those accustomed to credit or debit payments. Additionally, those looking for more detailed information beyond the reviews might need to explore online platforms or directly contact the salon to inquire about specific services, pricing, and appointment scheduling.

Conclusion

Five Star Nails seems to offer a solid nail care experience with a strong customer-focused approach. While the average rating indicates there's always room for improvement, the positive feedback on personalized service and the salon's commitment to understanding customer requests is commendable. With its convenient location and straightforward payment policy, Five Star Nails presents itself as a worthy destination for those in need of nail treatments. Prospective clients are encouraged to check the latest reviews and consider visiting to experience the salon's offerings firsthand.

👍 Reviews of Five Star Nails

Priyanka A.

1/5

Owner lady is very rude and greedy. Staff try and cut corners wherever they can, for instance directly start the nail job without even cleaning the nails or taking off the dead skin, worse is they always leave infill even on the freshly done nails. Pricing is that of a premium saloon and experience is always terrible!

Jason H.

5/5

My partner had her nails done here and she really liked them. Staff tried their best to understand what she wanted from a picture and they did really well, she said she will be coming back!

Stacey M.

1/5

I'm really upset! I visited this establishment in December for my Christmas nails.
It was a rushed job and the owner who seems to be the old Asian lady is rude but completely changes her voice and behaviour with what seemed like regulars.....
I thought I'd try again as the nail salon futher down was closed. WHAT A MISTAKE 1 DAY LATER MY NAILS ARE CHIPPING, THE MAN WAS AGGITATED AND DIDN'T SAY A WORD GOT UPSET IF I DARED TO MOVE. I WAS VERY UNCOMFORTABLE AND DUE TO ANXIETY I DIDNT SAY ANYTHING EXCEPT AKWARDLY LAUGH AT TIMES.

1. Please have better customer service as human beings it can brighten someone's day by greeting them nicely and being kind

2.When I mentioned about the shape of my thumb nails the old lady spoke in the native tongue to the guy doing my nails. That is rude. You could of said to me. Is everything OK?

2. Is there a refund policy?

4. I will be going back to friends hair and beauty in Croydon, worth the travel.

Just added another photo this is taken 10/02/2023 nails done on 08/02/23. Gel just peeling off like wall paper I feel robbed.

Rose B.

5/5

This is the best nail shop for sns. They do exactly what you ask.They look amazing and last for about 3 weeks. I always make an appointment and am seen on time. Good price for very very good work. Would highly recommend.

Mable S.

1/5

Avoid avoid! This place does not know what an appointment is and there’s no point booking an appointment as they fit other people who just walk in in front of you and when asked was very rude and hostile, also had her untrained daughter working there who is very unprofessional and clearly Doesn’t know what she’s doing..

maryam K.

5/5

Love my nails and customer service is amazing too.

Ana L.

1/5

Completely wasted my time booked me in for one time then called me back and said to come now told me one price on the telephone and tried to get £20 more when I’m in the shop . Giving it is a cash only shop strange in this day and Age I came prepared with the correct amount and got told it’s this much more or no nails so I refused service avoid unless you would like to be ripped off on the spot .

Rebekah M.

1/5

I usually get my nails done in Croydon but was meeting my mum in Coulsdon and she was doing her nails there. So I decided to get mine done too - big mistake!
I had a shellac manicure and the guy was very rough when cutting my cuticles. To the point they were bleeding. I told him it’s too rough but he didn’t take much notice. A lady took over to do the actual shellac. I noticed at the end she just put hand cream on my hand and told me to rub them together. I asked will she not be massaging my hand and giving a proper manicure. She said no they don’t do that!
I paid £25 for a shellac manicure and it was £20 for just shellac! I’m not sure exactly why it is £5 more when they don’t actually really give you a manicure. It was all very rushed.
Now one week later the shellac is chipping!!! My nails usually last a good 3 weeks.
A complete waste of time and money! I won’t be going back there again!