Grafton House - Leicester

Vera D.

The rooms were simple and clean, good price for the facilities and service provided. 24h reception, quick check-in and check-out.
The main let down was this bed and breakfast having a bed, but no breakfast.

Stephen L.

Didn't know what to expect when booked at Grafton house, having never been to Leicester before but wasn't disappointed. My room was very basic just a bed, sink, TV and chair but the only think missing was maybe the odd hook to hang things up. Would have loved tea making facilities but for the price maybe that's too much. My room was on the top floor. With shared bathrooms. Shared bathroom 1 was just a toilet with no sink, this was the only issue from my stay. Im a simple living guy but just got to wash my hand after using the toilet and nearest sink was in my room.. Bathroom 2 had toilet, sink and shower. Really nice, clean and shower was powerful and hot.
The staff were excellent and really made our visit, they were super friendly. Honestly they were soo friendly, making an effort to speak to us each morning and evening and check we were ok. I'm probably never going to visit Leicester again but if I did I would happily stay here!

Timothy R.

About what I expected. Cost me £25 for one night. Cant be many rooms in the country cheaper than that.

Pretty clean really. No insects. Very old. Very basic.

My only issue are the doors block out zero noise and people coming and going woke me up very early. Oh an extra pillow would be nice.

Grace G. P.

Letter to Management of Grafton house:||||Last night my boyfriend and I booked 2 nights for Valentines day. We don't smoke, we don't drink; we're weren't smoking or drinking in the hotel room. The way you treated him was quite horrific- he's a sensitive soul... You made him leave without warning because he had a mini plugin heater in the room! When you asked what the smoke was, I was honest; I spoke and acted with sincerity and honesty, moreover integrity. Having a plugin heater is an innocent mistake, and not something that warrants such unkind and immoral treatment. You kicked him out late at night! It was Valentine's Day...?!||||I just want to publically share that this was very cruel and unkind. My boyfriend is from Ghana, he finds England incredibly cold. He is also a very sensitive soul and was INNOCENT in this situation.||||Quite simply, this was horrific treatment. Your husband- the male manager, played on a young man being scared of him. Getting a kick off of someone's fear is NOT ok. I will be taking action on his behalf.||||Grace Gabriella"||||||To anyone reading this, you should know that we were a really genuine and normal young couple who didn't break any of their rules. Management acted completely menacing- unkind, immoral, and possibly illegally too. They made my boyfriend homeless in the middle of the night because they were (quite clearly/as reality shows) having a terrible Valentine's Day. Heartless, spiteful, malicious...!!!||||I am a woman with a career and a lot of advanced communication and social skills. I couldn't have handled the situation any more mindfully, justly, or integrity-full. Or HONESTLY.||||Shame on the couple running Grafton House! They are full of hatred and spite, the woman "almost" acted like a decent and moral human, but her husband's anger was too over-powering. He intimidated me, and I am a passive and gentle little woman!||||This was disgusting treatment. Truly disgusting.

Sally T.

I was concerned after reading some of the reviews, especially as I was travelling alone - but there's absolutely nothing wrong with this place. I agree with Mike C, the people are welcoming, the place is clean, yes the rooms are basic but they are clean and comfortable - what do you expect for £35? It's maybe not the place for a luxury stay but it's very close to the city centre and train station. I stayed one night and it was the perfect place for a good night's sleep after an event. I'd stay again.

George S.

I was spending the weekend with my friend and travelling by motorbike. I was worried about leaving my bike on the street so I rang in the morning and they assured me there would be somewhere secure for me to leave my bike. Sure enough, upon arrival the guy was waiting for me with the gate open to park my bike behind the hostel. He took me through to the reception and although I did not eat or drink, the hostel was very cosy, quiet and everything in the city was easily accessible on foot. For the price the room was spacious, well equipped with a tv and sink, clean and comfy. When I checked out they let me leave my luggage, leathers and bike gear for hours while I had lunch. Outstanding service, excellent value for money. Would recommend and would stay again.

Daydream66980802527

When we checked in my business partner said, “What’s for breakfast?” The lady that was helping us said, “free coffee and tea, no food”! So, I asked, “why do you call it a bed and breakfast?”! I would recommend that you spend a little more money and stay elsewhere! The rooms are bare, you had better have all of your essentials soap, shampoo, conditioner and anything else you need because NOTHING is provided! The parking situation is awful, The place looks exactly as it did in the 40’s, and it is still sporting the same carpet. I wish that I could write something positive but the only positive thing that I can think of is the fact that it taught me what I have been missing my entire career which is there is a place that is actually worse then the worst place that I ever stayed before, after 30 years of traveling for a living, that is saying something!

Ceph P.

Disgusting and prison like, have to share the toilet with everyone else. No vending machine etc to get water or snacks and no food. Receptionist was rude and kept acting as though me and my friend were criminals. Kept belittling and treating us horribly. It's not worth it, genuinely just spend the extra tenner on a real hotel.