Holiday Inn Swindon, an IHG Hotel - Swindon

Jackie P.

We needed an hotel close to the hospital for a very early appointment and this is a five minute drive. We were very pleased with our choice though as it was fresh and clean and we both enjoyed our meals in their restaurant. The welcome was charming and we received a phone call in our room shortly after check in to make sure we were happy and that our requests had all been met which they had. If we’d wanted it, there is even a swimming pool. For £52 a night including parking we would highly recommend.

Rav/ S.

Fabulous stay, having stood outside in the cold for four hours watching my son play 2 football matches. Facilities were great, swimming pool, sauna and gym and great value for money. Breakfast included in the price for all four of us and the family room was big enough to manoeuvre around nicely. Staff were very helpful and approachable and hotel was clean and layout was perfect. Oh and parking was free which is a bonus.

Mr S.

1 night away - proved not so relaxing. We have stayed at this Holiday Inn before, staff are always friendly and helpful. We had a premium room with fridge and kingsize bed. The room was clean but looking dated, furniture from the 90's and the smallest bathroom I think I've ever been in, floor space was less than 1mtr sq, but bathroom was modern and clean, decent shower. we wanted a relaxing afternoon and night away with a bit of shopping and swimming etc. The people in the room next door had other ideas - they were very shouty and had very very noisy kids. I did complain to reception as it was so bad, but the hotel was full and we couldn't be moved, they did have a chat and the family (of 5) went to the bar. They did wake us early next morning with the same and banging doors around 8 am on Sunday - The pool was a bit chillier than you'd expect and the Spa bath was roped off as it was broken. Breakfast was ok, area was a bit chilly and this didn't help with the warm food, coffee was good and selection was good. The reason I wouldn't recommend this hotel is it's rooms are feeling and looking tired and you can do better for same budget.

we visited Swindon Christmas market - if I could give it 0 stars I would - worst Christmas market ever, 50% of stalls not let, no shoppers, no Christmas buzz, no festive food, really really poor. A bit of a town on its last legs feel sadly. Designer outlet was much better, very Christmassy and a good vibe, cheaper parking a great options for food and drink. We went to the Chef and Brewer for dinner. Average tbh

Swindon done.

Byatt

Wanting accommodation Boxing Day we opted to book a Holiday Inn rather than an 'Express' as we needed a restaurant and felt at more than twice the price of the 'Express' that we were going for 'a touch of luxury'. How wrong was I! The staff on reception were the usual standard we expect from IHG hotels, but the bar/restaurant staff were on the whole inexperienced. No specific restaurant - a group had taken over a separate room which left us in the bar area. The electronic ordering tablets didn't work - took money but were not connected to bar so after a 1/2 hour wait for the drinks my wife approached the bar to be told they were not working - she didn't expect to get a coffee that was over £4 for to arrive in a paper cup! It only got worse when I came in and ordered at the bar a diet coke and coffee - to be declined both on the basis that they don't do diet coke - no alternative - coffee machine not working! Being boxing day we did stay in the hotel for our evening meal - which took so long to arrive (a very average 'reheated' lasagne) there was no option to have a desert. Finally it was dark when we arrived at the hotel so we closed the curtains when we got to our room - very small room, which couldn't have been further from reception on the first floor, with the tiniest double bed we had ever seen! The pack of 3 digestive felt more like an after thought than a 'welcome'. In the morning when I opened the curtains I was horrified to find condensation and mould around the window frames. Certainly wouldn't not recommend or stay at this hotel again. Only saving grace was the usually high standard of breakfast.

Pedro68

A very comfortable stay while visiting family in the area.
Excellent facilities, comfortable beds with super clean bathroom and tea/coffee making items.
Really surprised with the quality of the shower gels and shampoos, very impressive.
All in all, excellent value for money and super friendly staff who were always smiling and keen to help.

Solange

Nice, big clean room with a nice supply of tea, coffee, hot chocolate and biscuits in our room, however the jacuzzi wasn't working and apparently hasn't been working in a very long time. I wish this was stated on the website or someone had informed us beforehand. As this was the main reason for booking this hotel, I was quite disappointed. The walls are also incredibly thin, so be warned as we could hear couples' conversations through the walls. This being said, the Holiday Inn was good for a short stay and would probably recommend

Lasitha L.

Stayed here for one night in January 2025. Location is average. Check in experience was very good. Friendly and very helpful staff. Has a very large free car park. Hotel is a bit dated in some places but bathroom was very mordern and high standard. Room was comfortable with very good facilities. Breakfast was very good with a wide range of items. Restaurant area was fairly large. Staff friendly and helpful. Hotel has a gym and a swimming pool. Overall, an excellent place to stay in Swindon. Highly recommend.

Craig W.

Where do I start, this is by far the worst hotel I have ever stayed in in my 46 years, the bed was the size of a dollar bed, and was low to the ground so i had to sleep on chair whilst my Mrs had the bed, we had no hot water, cobwebs adorned the walls and the tea and coffee facilities were in a small cubby hole in the wall un accessible. Also the breakfast was rank, sausages were not meat and the bacon had been cooked on a radiator. We would not stay here again if we were paid to do so. And to cap it off we paid for 3 nights stay and only stayed 2 due to sleep deprivation. Do not stay at this hotel!