Hotel du Vin Newcastle - Newcastle upon Tyne

Aidan S.

I had an absolutely wonderful stay at Hotel du Vin! From the moment I arrived, the staff went above and beyond to make me feel welcome. Everyone was friendly, professional, and attentive, ensuring that my stay was as comfortable as possible.

The hotel itself is beautifully designed, with a charming and elegant atmosphere. My room was spotless, well-appointed, and incredibly comfortable, with luxurious touches that made it feel extra special. The attention to detail in both the decor and service really stood out.

Overall, a truly fantastic experience—I wouldn’t hesitate to stay again and highly recommend Hotel du Vin to anyone looking for a memorable and relaxing stay!

Martin A.

Really nice room with exceptional bathroom facilities. Comfy and spacious room. Classy hotel with very good finishes. Location is quiet but a slight walk up to the quayside and city centre. No streaming service on the TV only casting. Car park was full but did find a much cheaper one down the road.

Bridget H.

Loved every minute of our stay. Our room wasn't ready when we arrived but a drink was provided until it was. The room was lovely, quiet and beautifully decorated, the bed so comfortable. Breakfast was very tasty and catered well for GF all the staff very friendly and helpful, we ate in the second night and had an amazing meal. Gary the front Office Manager was the best host ever, so polite, helpful and such a nice guy, we will be back our place to go to when we visit family . Thank you for making the end of 2024 so so special.

J C.

We had a fantastic dining experience for our anniversary. The food was absolutely delicious, and the service was top-notch. Adam and Brooke were attentive, friendly, and went above and beyond to make sure everything was perfect. We also loved the Pomerol—it was the perfect complement to our meal. Super professional, poetry in motion. Highly recommend this place and can’t wait to return!

X L.

Mixed experience here. The hotel and room were lovely and very comfortable, and the food I had from room service was delicious.
There was a loud humming/draining sound coming from the ceiling which was preventing me from falling asleep, the night manager very kindly let me into another room to sleep there, and was very gracious in resolving the issue (the plumbing in the bathroom above).
The reason I have given 2, not 4 stars, is that while I was halfway through eating breakfast, the bistro manager came with the card machine to try and charge me for breakfast, which was included in the room rate I had paid. I then had to sit there and go through the rigmarole of logging into booking.com to find the receipt, which made me download the app, all the while he was hovering over me while my hot breakfast (not cheap at £24!!) went cold. Lastly, housekeeping came into the room when I was preparing to get in the shower, having been told I had already checked out.
For over £200 for one night including the dog* and what I spent in the bistro, I'm not impressed, and it's a shame my visit ended on a negative. I explained this when checking out and while they were apologetic, that was it. Unlikely to return here as a result.

*while I very much appreciate hotels that allow dogs, 25 per night is a little excessive (never paid more than 10 anywhere else, for a 4kg dog) considering it is still a little awkward as you can't take them to breakfast but also can't leave them in the room. The bar staff helpfully kept an eye on her while I went to the buffet, but it wasn't ideal.

Williams O.

I recently had the pleasure of enjoying a full English breakfast at Bistro du Vin, located within Hotel Du Vin Newcastle, and I must say it was a delightful experience. The breakfast offerings were extensive, featuring all the classic options you’d expect from a quality hotel restaurant. From freshly baked pastries to traditional English breakfast items, everything was prepared with care and attention to detail. The eggs were perfectly cooked, the sausages and bacon were crisp yet tender, and the selection of fresh fruit and juices was a nice touch.

What truly stood out, however, was the exceptional service provided by Simone and Tino. Both were attentive, friendly, and went above and beyond to ensure a warm and welcoming experience. Their professional yet personable approach made the meal even more enjoyable. Overall, I’d highly recommend the full breakfast at Bistro du Vin for both the quality of the food and the top-notch service.

Brian G.

Very comfortable stay. Staff pleasant and helpful. Ate in the hotel as it’s not in the middle of the city and it was a cold wet November day. Glad we did as food was very good indeed and way beyond what you might expect in a hotel.||The double glazing is not the best and on a raw evening you can feel the cold draught from The Tyne and North Sea. The room heating is very efficient and an electric radiator sits in the wardrobe. It’s a shame they seem to have fallen out with Nespresso and fresh milk a la the old DuVin. Taylor’s might make good tea but coffee bags and UHT is more akin to Premier Inn.

Janet W.

We had our Christmas Party at Hotel Du Vin, following on from our very successful Summer Party! The Venue and all of the staff where amazing and we couldn't fault any of it at all! From the food, venue and staff it was all amazing! Thank you Shauna, Andy and all of your Team for helping us to arrange a wonderful event! We will definitely be back! Janet W