Hyperion Hot Tubs - Wimborne

anna G.

Fantastic company and am delighted with our swimspa and the continued service they provide. Customer care is paramount and customer satisfaction is priority. Always a pleasure to deal with Terry and I am impressed with his professionalism, product advice and knowledge. Would recommend 100% to others - cannot fault their products or service.

Laura B. D.

Terry is the most knowledgeable and most helpful person we have ever worked with! He goes the extra mile, has great communication skills and went above and beyond for us to get our perfect hot tub installed at not only short notice but while we were not even in the country. He managed the whole process for us and really made it stress free. We have had a great summer in our hot tub!

Kelly P.

Great service from Terry from the first time we stepped in the his showroom to the install. He was very informative and kept us updated throughout the process. We are very happy with our purchase the advice Terry give us to help chose the right options. Highly recommend this local company.

Peter H.

We were delighted with the service we received from Hyperion, from visiting the showroom to having the hot tub installed - it has all been excellent.

Getting the hot tub into our garden was potentially going to be problematic due to building work at our house, but it was no issue for Terry and he just worked around the issues to make things easier for us - probably to his own detriment as he had to come twice to finish the installation.

On the final visit, Terry even stayed until 9.30pm making sure everything was set up correctly and explaining all the chemicals to us. It was brilliant customer service!

sibzy1

We purchased a Master Spas Legend 7 from Hyperion and from start to finish, Terry and Eleanor were so helpful. We were having extensive landscaping done prior to delivery of the tub and Terry's advice was crucial for getting the design of a half recessed tub correct with dimensions, accessibility etc.

Install from Terry was very thorough and he spent the whole day setting up the hot ub as well as walking us through routine maintenance and use, he also left us with a starter pack of chemicals and some information on chemical levels; very helpful.

As for the tub itself, we literally couldn't be happier, we went for the Legend 7 because it had 2 pumps and what a difference the extra pump makes! We also went for a midnight canyon finish on the tub and so happy with how this makes it look like a rock pool. The lighting at night is excellent and the control pad super intuitive and easy to use even with wet hands. The bluetooth speakers are excellent and we use them every time. In terms of cost and maintenance, this is all dead easy and barely adds anything to the bill which in this day and age is saying something.

Overall we are so happy with our purchase and would wholeheartedly recommend Hyperion if you want an all round great buying experience and great after sales care with competitive pricing.

Matthew M.

What a great company, ordered our swim Spa last year and was delivered in good time to coincide with our renovations at our property.
Terry & Eleanor are true gems to the industry. Terry has been on hand with any issues I have come across either at the end of the phone or email and always quick to respond.
You can see that Terry takes pride in his work, from the first time I met him to the last time I saw him when he fixed my bluetooth speakers has been professional, knowledgeable and a true gentleman to boot.
I would highly recommend them and their business to anyone.
If you are undecided or want more information please pop into see them to have your questions answered.
No hard sales techniques, no jargon and a friendly environment.

Edward M.

Thank you so much. Exceeding my expectations.
Very professional company that installed an amazing hot tub effortlessly.
I would highly recommend you to anyone looking for a quality spa in the area.

Joe B.

Awesome ! can’t say more ….

Never pushy with the sales, happy and able to provide any information I needed.
With my job I work funny days and yet they were more than happy to help out and got the spa installed quickly and professionally.