ibis Leicester City - Leicester

Trip.com M.

I had an absolutely fantastic experience staying at this hotel. From the moment I arrived, I was greeted with warm smiles and exceptional service from the staff. The check-in process was seamless, and I was pleasantly surprised to receive a complimentary upgrade to a spacious and beautifully decorated room.The room itself was spotless, modern, and equipped with everything I needed for a comfortable stay. The bed was incredibly soft, and I slept like a baby every night. The bathroom was luxurious, with high-quality toiletries and a rainfall shower that was pure bliss.The hotel facilities were equally impressive. I enjoyed the stunning rooftop pool, which offered breathtaking views of the city, and the fitness center was well-equipped and spotless. The on-site restaurant served delicious meals – I highly recommend the breakfast buffet, which had a wide variety of fresh, tasty options.What truly set this hotel apart was the level of service. The staff went above and beyond to make me feel welcome and ensure that every aspect of my stay was perfect. They were always available to offer recommendations for local attractions, arrange transportation, or fulfill any special requests.The location was ideal as well – conveniently situated near top attractions, shopping, and public transportation.I cannot recommend this hotel enough. Whether you're traveling for business or leisure, this is the perfect place to stay. I will definitely be returning on my next trip to the area. Five stars all the way!

Terry D.

A decent budget hotel that's really close to the station and city centre. The service was good, check in was really easy and quick. I didn't have food there or have any problems, so I can't comment on the service beyond checking in. The rooms were good for a budget hotel, bigger than I was expecting tbh. All in all, a good choice for a quick visit to Leicester.

Mitesh V.

I didn't actually stay here, I had booked this for delegates, but they told me rooms were brilliant, clean neat and tidy, service all around from cleaners to reception team brilliant and friendly. Location to city centre was a bonus for them to local shops and eateries. Breakfast was good and they were happy that they could bring their own food in to eat and felt extremely relaxed, a thank you to all the team there, especially Patrick, Maria and Anna,

Joel G.

On arrival we couldn't find a space as there were only about 12 spaces for the whole hotel and had to park at a local car park that I had to pay for and ended up getting charged a huge amount for! The staff didn't seem interested other than taking my money, we went to the room that had all the essentials. The bed was comfortable and the shower was good. We didn't sleep that well but that was due to how noisy the other guests were during the night. When we were leaving, we went to reception and asked them what they wanted us to do with the key etc; they said just chuck in the box whilst they had their backs turned to us and didn't even say goodbye or thanks for staying. We won't be staying there again.

Connor B.

I stayed at this hotel during New Year’s and couldn’t resist the unbeatable price. The room was equipped with all the necessary amenities, and it was conveniently located just a short walk from the city center. My entire stay was flawless, and I would definitely return if I ever find myself back in Leicester.

Will H.

We were booked into the Ibis for a work trip and unfortunately decided to find alternative accommodation shortly after checking in.

As other reviewers have flagged, the hotel is being used by authorities to accommodate people with nowhere else to go, including people with complex needs. This is a necessary service but travellers must be aware of this before booking.

On arrival, two uniformed police officers were attending an incident on our floor and we did not feel comfortable staying or leaving our belongings at the hotel. The rooms are small and dirty, and the ‘bathroom’ is a circular cubicle similar to a train toilet. It is not a good hotel for business travellers.

No issue with the staff, who understood our concerns and said there would be no problem cancelling and refunding our stay.

Molly F.

Good value for a quick night stay. The beds were comfortable and bathrooms clean and the building was quiet. The parking lot is small, but we were able to find an open space after coming back from dinner.

joyceamanambu

This is a wonderful hotel, the staff were wonderful and treated us so nice. Always willing to assists in anyway they can to make our stay beautiful. We will certainly go back anything we are to visit leicester. We spent more than two weeks in the hotel and would like to use this opportunity to thank the following staff Korishma, Anita, Claire, Ana, Patrick and Viktoriya thank you for my our staff beautiful. We will definitely recommend the hotel to our friends and family