iSmash - Bristol Broadmead - Bristol

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 72 Broadmead, Bristol BS1 3DR.
Phone: 01172358054.
Website: ismash.com
Specialties: Mobile phone repair shop, Mobile Phone Accessory Shop, Computer repair service, Electronics repair shop, Electronics Retail and Repair Shop.
Other points of interest: On-site services, Wheelchair-accessible entrance, Credit cards, NFC mobile payments.
Opinions: This company has 569 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of iSmash - Bristol Broadmead

iSmash - Bristol Broadmead 72 Broadmead, Bristol BS1 3DR

☎️01172358054

⏰ Open Hours of iSmash - Bristol Broadmead

Monday: 9 am–6 pm
Tuesday: 9 am–6 pm
Wednesday: 9 am–6 pm
Thursday: 9 am–6 pm
Friday: 9 am–6 pm
Saturday: 9 am–6 pm
Sunday: 10 am–5 pm

Introduction

iSmash - Bristol Broadmead is a leading mobile phone repair shop located in the heart of Bristol's Shopping Quarter, at the address 72 Broadmead, Bristol BS1 3DR. With a strong presence in the city, this store offers a wide range of services, including mobile phone repair, computer repair, and electronics repair, making it a one-stop-shop for all your technical needs. In this article, we will delve into the details of this popular service provider, exploring their services, location, and features, as well as analyzing customer reviews and opinions.

"Main Services"

Mobile phone repair service for various brands, including iPhone, Samsung, and Google
Computer repair service for laptops and desktops
Electronics repair service for tablets and other devices
Selection of technically refurbished handsets and accessories
On-site services available
Wheelchair-accessible entrance and NFC mobile payments accepted

"Location and Access"

iSmash - Bristol Broadmead is situated at 72 Broadmead, Bristol BS1 3DR, in the heart of the city's Shopping Quarter. The store is easily accessible by public transportation, with several bus routes passing by the location. The nearest train station is Bristol Temple Meads, which is a short walk from the store. Parking options are available in the surrounding area, including on-street parking and pay-and-display car parks.

The store's wheelchair-accessible entrance makes it easy for customers with mobility impairments to navigate. The store's location in the city centre ensures that customers can easily pop in and out of the store, making it convenient for both locals and tourists.

"Featured Characteristics"

* On-site services available
* Wheelchair-accessible entrance
* Credit cards and NFC mobile payments accepted
* Wide range of refurbished handsets and accessories available
* Expert tablet, computer, and smartphone repair services

"Practical Information"

* Address: 72 Broadmead, Bristol BS1 3DR
* Phone: 01172358054
* Website: https://www.ismash.com/pages/ismash-bristol-broadmead-phone-repairs?utm_source=GMB&utm_medium=organi
* Opening hours: [Not specified]
* Social media: [Not specified]

"Customer Reviews"

This company has 569 reviews on Google My Business. Some customer reviews include:

* "Walked in without an appointment for a battery replacement on my Pixel 7a. The team were great and it was ready to pick up a few hours later. They even sorted it all out for me under Google's warranty!"
* "I was impressed with the speedy and professional service I received at iSmash. The staff were friendly and knowledgeable, and the prices were very competitive. I would definitely recommend this place to anyone in need of mobile phone repairs."

Positive Aspects of Customer Reviews

* Speed of service
* Professionalism of staff
* Knowledgeability of staff
* Competitive pricing
* Friendly and welcoming atmosphere

👍 Reviews of iSmash - Bristol Broadmead

Robert S.

5/5

Walked in (no appointment) battery replacement for a pixel 7a. Team were great and it was ready to pick up a few hours later. They even sorted it all out for me under Google's warranty.

Darren I.

1/5

If I could leave 0 stars , I would. Terrible service by the two men running the shop. On a Saturday with a time arranged repair to replace a Google phone battery, they changed the appointment time 3 times and told me it would take 2 hours. Fair enough, but they actually took nearly 6 hours. The repair was only undertaken while there was no customers in the actual shop , as the repairman also works at the till.
I was told I can't have a receipt, and only have a 90 day warranty on the repair. But without a receipt, I don't have any confidence they will entertain a verbal warranty. Avoid this shitshow of a business at all costs.
Trust me........... GO ELSEWHERE.
Add in the cost of having to pay the £9.00 low emissions zone and the parking costs of £3.00 per hour at Cabot Circus

Charlie P.

5/5

I dropped my phone off early for a battery replacement on 5.2.25. They told me I could collect it 4 hours later. My phone is so old, I don't have any paperwork. Luckily the battery replacement was still covered under warranty. Friendly staff. Very helpful. Thank you.

Cher B.

5/5

I'm really pleased with my first experience at iSmash. I was able to book an appointment on the same day of repair, go to the store, and collect my phone within 2 - 3hrs, so it's definitely worth the money. My screen is looking brand new! They do ask for your phone password, which I didn't question at the time. But I did Google this and they need it to check your phone is running well after the repair, so that makes sense!

I would definitely come back here, and they've just emailed me a £20 repairs voucher that's redeemable for a year.

Su-Min L.

5/5

I was having problems with my Pixel 8 with intermittent green screen. The guys were able to sort out the problem within an hour and replace my faulty screen under warranty no less. They also kindly cleaned the phone and USB port.

Saad was excellent. I didn't get his colleagues name but he was also very efficient at booking me in and helping me to get sorted.

Benjamin G.

5/5

Athulya was very helpful.

Even though she was very busy she helped me fit my new screen protector and case for S25 Ultra.

Service with a SMILE 😃 🙏🏽🙌🏾

Thanks

Steven K.

5/5

My Google Pixel 8 developed a common screen fault which needed to be repaired under warranty. My two closest repair centres are both in the Broadmead/Cabot Circus Area.

I initially booked an appointment online with another repair centre who offered repairs within two hours. When I arrived, I was told that that earliest would be six hours, but that it could take anywhere up to fourty-eight hours! I politely declined and said that I would try the other repair centre - the salesperson said that they were not aware of any other authorised Google repair centres in the area, and that they would get phones sent to them from other stores around Bristol to fix.

I went to iSmash just up the road and although I did not book an appointment online, they were able to take my phone in for repair straight away and said that it would be completed within the hour. As promised, I received an email a few minutes before the scheduled pick up time to let me know that the phone was ready. A very quick and easy process and I would not hesitate to recommend iSmash to others in the same position. The phone is working perfectly and both people that served me were polite and helpful.

Thank you!

Jenson

1/5

I had my phone screen repaired at iSmash in August, and it’s been an absolute nightmare ever since. By September, the screen stopped working for no reason, so I took it back to get it fixed under warranty. While they repaired the screen, the volume buttons stopped working. I had to go back yet again to get that sorted, only for the phone signal to stop working afterward. Once they "fixed" that, the screen failed again.

In total, I had to return to iSmash around 7 or 8 times, and each time, something broke. This entire ordeal has been a complete waste of time and money. I’ve lost countless hours dealing with their poor-quality repairs. Save yourself the hassle and go elsewhere.