Kimpton Fitzroy London - London

Anna W

We stayed at the Kimpton Fitzroy for my birthday weekend, in the king suite, and couldn't wish for more! This hotel is absolutely stunning, but it is the service that makes it phenomenal.|Carlos who checked us in couldn't have been more attentive. He asked us if we were staying for a special occasion and when I told him it was my birthday, he arranged for a lovely dessert and note to be sent up to the room.|We couldn't go into our room straight away, but the staff made sure to keep us updated via text message as to when our room was ready. |When we arrived back to our room in the evening, turn down service was being done and the lady who did this was kind and sweet. I loved that we didn't need to ask for this and that the little touches at this hotel were done without a second thought.|In the morning we ordered breakfast to our room and as far as hotel breakfasts go, this one was fantastic. |Overall, if I could give this more than 5 stars, I would. Thank you to the amazing team who make this hotel somewhere that feels slightly out of this world but also for making you feel at home ❤️ Nobody could do enough for you and each person we spoke to was amazing at their job.

Tracy X.

Beautiful architectural and design details throughout. We arrived early from a red eye flight and the front desk did their best to accommodate us. We really enjoyed the restaurant on site as well as the cocktail bar.

The rooms, however, left a lot to be desired. While well maintained, it is deceptively small compared to online photos. The bathroom was so small it is almost non-functional. Lastly, our room specifically had very squeaky floors, not great for light sleepers. Overall, location was accessible, with the tube being right around the corner. Would consider staying again, though would upgrade to a bigger room.

Julia P

Everything about this hotel is perfect. The rooms are comfortable, the lobby is gorgeous, the restaurant is delicious, the coffee is strong, the cocktails are creative, and the service is immaculate. When you are welcomed by the smiling, eager doormen (thank you Alex for all of your kind hellos and warm service) you know you are in good hands. The front desk who is ready and willing to assist any way they can, going above and beyond to make sure you’re comfortable during your stay. I couldn’t recommend the Kimpton Fitzroy enough. ||(You have to try the Fitz’s sticky toffee pudding to end a day exploring London!)

Joshua Weller

Words can't express the level of service we've received (so far) from the staff at the Kimpton. Roxanna and Maria, THANK YOU for making this special stay so amazing so far.

We love the vibe of this place, it's the kind of hotel you'd expect when someone tells you about a prestigious English hotel.

The rooms are fantastic considering the location, I've stayed in dozens and dozens of hotels in central London and the room here at the Kimpton is more than we expected. I have to make note of the cleanliness of the room too, not a single spec of dust or dirt.
Have yet to try the breakfast but will update our review later on most likely. Just wanted to post this right away as we are blown away by the level of service received.

Tom Hayes

This was our first visit to London, and the location of this hotel was ideal. Our stay began well as we checked in. Marina was so friendly and welcoming that we were immediately impressed. We used the concierge service often. Sean and Joseph were especially helpful. Dining at Fritz’s was a great experience.

William L

This is such a lovely hotel, on the rather expensive side but this was a splurge. The room we had was tiny, but were offered an upgrade at check-in, which we declined as the $2K USD was a little steep for our 5 day stay.||Everything is photo-worthy and there are a gazillion nooks and crannies to curl up in to read, relax or catch up on work. Great WiFi throughout and the breakfast buffet is delicious.||The location, on Russell Square is close enough and totally walkable to interesting things and places, from museums to galleries to the more necessary and mundane, like a great pub behind the hotel and food at a nearby mini-mall featuring two supermarkets, several eateries and even fresh flowers should you need them. The subway station is right there, a block at the most and a cart outside that Tube entrance serves up delicious strong espresso and other coffees.||Special shout out to Elliot at the door, who welcome all with a huge smile and enthusiastic recommendations. Angela whose position I don't know, is roaming the lobby to chat with guests and act as surrogate sunshine on a cloudy London day, is the kindest person.

Belisa Miller

Stunning architecture and great service! We were treated very well during our visit.

We did find the hotel room a bit small for the price, though. The breakfast buffet could also offer some more variety, and we found it a shame that the hotel doesn’t have a spa area – especially because it would look incredible in such a beautiful and historic building.

Sylvie M

I’ve stayed at the Fitzroy four times now since 2020 and the experience is always superb. The rooms are well decorated, striking a balance between chic and homey, as well as incredibly comfortable. The beds are some of the best I’ve had the pleasure of sleeping in away from home, and while you can open your windows and look out into Russell Square and the street below, you can also have a restful nights sleep, unable to hear any of the traffic below or your neighbors around you once they are closed. I’ve dined at all the hotel’s interior accommodations, even the tea room and Burr and Co. when it was more of a bistro, and each area is unique and worth visiting at least the once, if not multiple times, to enjoy Charles Fitzroy Doll’s gorgeous interiors with their Kimpton spin on decor. ||Beyond how absolutely beautiful both the interior and the exterior of the hotel are (seriously don’t miss out during your stay - make sure to explore every nook and cranny), the staff are always warm, attentive, and kind. ||From the waitstaff in both Fitz’s Brasserie and the Bar, the wonderful porters and front desk, to the housekeeping and maintenance staff, everyone is friendly and personable. Coming from a hospitality background myself (fine dining) I was delighted at how professional and genuine the staff are. It’s easy enough to find people to smile, but having a staff that is engaging and who also will go out of their way to help even when you don’t know you need it, is a big step beyond and something I look for in my own colleagues. I had many pleasant conversations while waiting for cabs, elevators and the like, and felt welcome in every one. ||Special shout out to Adrian, who I’ve had the pleasure of seeing on the past two trips (2023 and 2024) and who always offers help and a smile, and also to Jack, who was patient, attentive and kind, going above and beyond in helping to us to box some books to ship back to California.