Nong's Thai Street Food Kitchen - Crowborough

Nong’s Thai Street Food Kitchen: A Detailed Overview

Nong’s Thai Street Food Kitchen is a mobile caterer specializing in authentic Thai cuisine, offering a unique dining experience to customers in and around Crowborough, East Sussex. Located at Marden’s Hill, Crowborough TN6 1XW, the establishment has garnered attention for its delivery, takeaway, and dine-in options, catering to a diverse range of customer preferences. The company’s website, nongskitchen.co.uk, provides detailed information about their menu, operating hours, and contact details. The phone number is 7816349341. Currently, they hold 30 reviews on Google My Business, with an average rating of 4.7/5, reflecting a mixed customer experience.

Specialties and Menu Offerings

Nong’s Thai Street Food Kitchen’s core offering revolves around authentic Thai street food. While the specific menu may vary, the establishment is known for its generous portion sizes, frequently featuring noodles and vegetables as central components of its dishes. Popular items include Pad Thai variations, with reviewers noting that the Chicken Pad Thai is generally considered acceptable, although some have experienced inconsistencies in the quality of ingredients and preparation. Notably, there have been reports of unexpected additions to dishes, such as stringy pork found in the Prawn Pad Thai. The restaurant’s commitment to providing a range of flavor profiles is evident, though consistency in execution seems to be a recurring challenge.

Location and Accessibility

The physical location of Nong’s Thai Street Food Kitchen is situated on Marden's Hill, Crowborough TN6 1XW. This location, described as being at the ‘end of a muddy track on the outskirts of Crowborough,’ presents a potentially challenging accessibility for some customers. The mobile nature of the operation adds another layer of logistical complexity, requiring customers to anticipate the precise location of the kitchen on any given day. This unconventional setup has, understandably, generated mixed feedback regarding convenience and overall customer experience.

Payment and Services

Nong’s Thai Street Food Kitchen accepts a variety of payment methods, including debit cards and credit cards. Historically, cash payments were accepted after 8:30 PM, although this practice may have evolved. The business offers delivery and takeaway services, broadening its reach and providing customers with flexible options. Dine-in is also available, offering a more traditional restaurant setting, albeit one situated in a somewhat remote location.

Customer Feedback and Areas for Improvement

Analyzing the 30 Google My Business reviews reveals a spectrum of opinions regarding Nong’s Thai Street Food Kitchen. Some customers fondly recall previous experiences, particularly those associated with deliveries during the lockdown period, highlighting the quality of the food and service during that time. However, more recent reviews express concerns about inconsistencies in food quality, with reports of greasy and poorly prepared dishes. Several reviewers have commented on the large portion sizes, often consisting primarily of noodles and vegetables, suggesting a potential need to diversify the menu and incorporate a wider range of protein sources and accompaniments. The location itself has been a significant point of contention, with some customers finding the remote, ‘muddy track’ setup inconvenient and unsuitable. There are also mentions of the restaurant’s pricing structure and the historical reliance on cash payments after a specific time, which may not be ideal for all customers. The concept of a mobile street food operation in a less-than-ideal location appears to be a significant hurdle for the business.

Recommendations for Potential Customers

For prospective customers, it's recommended to carefully consider the location and accessibility of Nong’s Thai Street Food Kitchen. Due to the mobile nature of the operation and the somewhat remote location, planning a visit or ordering delivery requires advance coordination. Checking the website (nongskitchen.co.uk) for the current location and operating hours is crucial. While the average review score is positive, it’s advisable to be aware of the reported inconsistencies in food quality and preparation. Ordering online or contacting the establishment directly to confirm the menu and ingredients used is also encouraged. Given the mixed feedback regarding the location, consider the potential for mud and uneven terrain when traveling to the pickup point. Finally, checking the 30 Google My Business reviews can provide valuable insights from other customers regarding their experiences.

👍 Reviews of Nong's Thai Street Food Kitchen

Chris J.

3/5

Used to be great when based near Tesco & when delivered during lockdown.
Our takeout tonight was sloppy, greasy & really not good !
Large portions but mostly noodles & vegetables.
Chicken Pad Thai was ok-ish.
Ordered Prawn Pad Thai to eventually find some stringy pork in the dish.
Restaurant prices & cash only accepted after 830 pm.
The concept of authentic Thai street food to be collected from down the end of a muddy track on the outskirts of Crowborough just doesn’t work on any level at all !!
Tonight was last chance & not to be repeated.
Sorry but time to rethink business plan …

Kevin T.

5/5

Delicious food, absolutely superb. Large portion sizes. Might be a bit of a wait sometimes but it's well worth it. The two ladies running the truck are great. Definitely worth checking this place out.

Dickie W.

5/5

Wonderful fresh and tasty Thai food. Best we have had in ages. Looking forward to making it a weekly trip.

Chloe M.

5/5

This is easily the best Thai food in crowborough. The food is amazing and always served fresh. Portion sizes are always good too. Always happy to deliver close by and always polite and considerate to customer. I definitely recommend it!

To anyone struggling to find it don't forget they have relocated down Mardens hill, st John's road. Tn6 1xw, just past the horders centre.

Deborah T.

5/5

The best Thai food I have tasted in UK. I spent three months travelling Thailand so ate a lot of Thai street food, the food from Nongs is the best you'll get. I concur with all the other five star reviews so need say no more really. My favourites from here is the Tom Yum soup (very generous portion) and the vegetable Thai green curry. Superb food, you will not be disappointed and as Arnie says "I'll be back!" 🙂

Tex S.

5/5

I love it here!
The food is amazing with perfect portion sizes. The owner is very kind and takes the time to tailor each meal to her customer, it is clear she cares a lot. I highly recommend.

Mike J.

5/5

Absolutely delicious fresh tasting food better than restaurant takeaways in my opinion as they can taste more processed. I am now a regular and have never had a single complaint. I would eat here every day if I could afford it. Lovely people always smiling and lovely food! Honestly go try it, you will 100% not regret it.

juliajhunter

5/5

This is the best Thai food I've had in the UK. So tasty and Nong adapted the curries to give us exactly what we wanted. Amazing value for money and exceptional flavour.