Nuffield Health Guiseley Fitness & Wellbeing Centre - Leeds

Gillian Edwards

If it wasn't for the pool I would cancel my membership. There has been a large reduction in Spin classes which means it's impossible to get on any of the few left. I have a programme for the gym, can't get on equipment for groups chatting and looking at phones. The gym hasn't recovered since covid and nobody seems bothered.

CHRIS BREHENY

As of today's date approximately 10% of the machines are out of order and some have been like this for over 4 weeks now. Can provide photos if required! This is not a cheap membership club either. There's a real opportunity in this area for another gym chain to open.

Adrian Roberts

So many disappointed members.
Pool temp fluctuations steam room often does not work . Machines out of order in gym
Local school uses facilities in afternoon not a chance of getting on anything
Reception staff are just cannon fodder for poor management who are miserable and don’t take any feedback on board and now in 10 weeks have turned up late to open up leaving all 6.30am members stood outside in all weathers .
Shame no competition in area as this gym does not deserve its status and is in desperate needs of a good clean also.

Gary

Not worth the money at all, gym has more members than it can hold, meaning it’s difficult to have a good workout. Gym layout is diabolical, why have empty studio rooms when you could put more machinery in? No rules about gym etiquette meaning people just sit on machinery looking at phones, leave weights out, big groups of teenagers stood on the same machine so you can’t use it. SORT IT OUT, FOR £80 A MONTH IT SHOULD BE A VERY GOOD GYM…. ALSO STOP GIVING OUT YOUR FRIENDS AND FAMILY DISCOUNT, THE GYM IS TOO BUSY

Phil C

Really busy. In need of a refurb. Very expensive to have groups of kids having a 30 minute chat around a weights bench so you can't get on it. Lockers always locked, some locked open so can't be used. Poolside has areas of rot with areas out of bounds due to not being fixed. The fact that the front door was stuck open for two months over Christmas sums it up.

Matt Collins

Updated Review

I spoke with the manager of the gym who confirmed the issues I had experieced were not the norm and steps have been taken to address and resolve them which is positive.

The gym pool, sauna and steam room are great and beat any similar facilities in locations nearby.

The gym equipment is solid but some kit is usually out of order when I visit. I hope that this will change.

Staff seem friendly, particularly the manager was approachable and eager to resolve any issues I had

Radina

Too many members for this size gym and especially pool.
The pool only has two lanes, one of which is constantly booked for kids classes every day of the week. The pool is always crowded and therefore unsuitable for any sort of training. If you are lucky to go when both lanes are open you will find that noone cares about the slow and fast signs. Older/slower people paddle along and there is no staff to reinforce any order and make sure slow swimmers are in the slow lane.
The gym is just as crowded as the pool.

Jaime Clements

Staff are great from cleaners to management. However there is a lack of new equipment in the gym for the price you pay. Too many members for a gym of that size. Equipment not put away by other gym members, people constantly on the phones taking 5 minutes between sets as they check social media. Therefore having to queue for equipment.