Nuffield Health Weston-super-Mare Fitness & Wellbeing Gym - Weston-super-Mare

Freddie F.

I've given up asking the staff and management to make the pool and sauna area safe and clean. This used to be a really nice gym, but standards have slipped significantly. The gym itself if poorly lit and has minimal equipment and ventilation. Go at off-peak times and it's not too bad.

Flic W.

I have signed up this week after the trial. Overall, I have been really impressed. Every member of staff I have spoken to has been kind and attentive, from
Jake on my first visit, to the man who was life guarding (I couldn’t see very well but he was very helpful)! To Rachel who was on reception one evening - very helpful giving me options to Lucas today and the other lady on reception. I felt like I was being listened to and it felt like people take pride in their work.

I read the reviews before visiting and can understand why people might be frustrated if things don’t work all the time, however, my first impressions were that facilities were being maintained and there are a lot of facilities available! Lots of classes to choose from too. Thank you for a great welcome 🙂

Denise H.

I paid for a block of 12 swimming lessons and in February I was told the instructor had left. I was assured my 5 year old would be offered alternative lessons whilst a new instructor was identified. Here we are on 23/05/25 not one lesson and still no refund ! I’ve called / emailed countless times and keep getting pushed from pillar to post. Absolutely appalling customer services!

Richard P.

Recently I joined Nuffield and I have to say it's never over crowded, the gym equipment is kept clean and it has very nice and interactive staff who are always smiling and cheerful.

Aimee S.

It’s disappointing that we have been members here for over 2 years and things continue to be broken / break and not have a priority to be fixed. For example the steps at the far end of the pool have been broken for almost 2 years and the steam room continues to break and is out of use for weeks at a time. We are pleased the jacuzzi pool is in use this winter as last year it was turned off due to high energy bills however our memberships rose but facilities were less.

Shane H.

This gym has been dilapidating for some time. The changing rooms are in need of a deep clean and a fresh coat of paint. The spa is constantly out of order, and the main gym is too small to facilitate the number of members at peak times. The members pay a premium for this gym in Weston, which warrants a better service.

Laura C.

Over priced gym!
Everything is broken, the spa facility is always broken! No updates or emails about the spa not working, just a small note at the reception!
The changing rooms and the showers are in need of a good cleaning or renovation! Not to mention that the shower glass is transparent, no privacy!
The classes are always fully booked and very little choices after 7pm.

Ryan S.

Great pool but the steam room, hot tub and sauna are either broken or barely functioning pretty much all the time.
Overpriced considering you can only ever use the pool or gym.
Seems zero urgency to actually resolve the issues too long term.