Poncho Khana Restaurant and Catering | Bangladeshi Restaurant in Birmingham - Birmingham

Karl T.

Excuisit food, here is the most tasty Bangladeshy food I have found in the UK so far. So many subtle choices on refined metals brought to you table with a great sense of value for what they serve so well here. If you like beef so cooked your are home here. Everything is civilized the roti is brought to you in a silver Grey box. I shall decease from further comment. Just perfect the stomach sings in praise.

Nazrul I.

One of the best Bangladeshi restaurants in the UK. Authentic Bangladeshi foods, quite spicy (which makes it awesome), price reasonable with a slightly on the expensive side, clean interior, professional service- overall a great package. Have been there multiple times, and will likely continue to go if they maintain the food quality, price, and services. No dedicated parking but free roadside parking a few of blocks away (challenging to find one though). Overall great experience. Keep it up!

Professor O. K.

I have no words to describe how much my wife and I enjoyed the delicious breakfast at Poncho Khana. The restaurant is clean and tidy, the service is amazing by friendly staff, the food is very delicious, portion sizes are generous, and extremely value for money.

Every item on the breakfast thali were delicious. Paya, kolija, halwa, dim bhaji, paratha, puri, tea, vegetable, chana daal all were incredibly delicious. I highly recommend this restaurant.

Zahidul H. M. (.

Had the worst experience, staff was very rude. The guy in the picture suddenly became very rude. We were tasting some jalebi before we wanted to purchase and suddenly he said not to touch the food whereas another staff did not mind us tasting. Then he claimed £1 from us just for tasting and when I asked to pay by card he said that minimum payment by card is £5. We didn't have cash and we had to buy some disgusting food just to meet the minimum card payment.

Would not recommend to come here at all. Very bad experience from staff. This is not how customer service is supposed to be.

BE AWARE!!!

Tanveer A.

The best bengali restaurant I have ever eaten at! From the deshi paratha to the khala bhuna to the complimentary daal. Everything was spot on packed full of flavour, and the staff were very welcoming. Although the food did take quite some time due to the busyness as well as the paratha, it definitely was worth wait. Next time I visit will definitely be eating here!

Reno M. K.

Been going there for last few days and have tried most of their special dishes. Must say the food is average and fish curries are not the best very sweet. Place is fairly busy not too busy that they should forget to serve small tables. We have been few times not been given the complimentary starter which didn’t really bother us but completely ignoring us and focusing on friends and family was more important too the waiters. After our meal we waited for 15minutes to be asked if we wanted anything more which then I decided to ask for the bill. Whilst waiting and elderly gentleman got quite angry as he was waiting for 2 cups of tea which he shouted across the restaurant to a waiting staff who was too busy takin to a group of lads. The place seems like it only likes to serve people it only knows. We surely felt uneasy bear in mind we have been going for a weeks every night. Second day we asked a gentlemen whom we believed was the manager or owner who the owner was but he literally denied it and said his only a staff not sure why he said that. Avoid the borthas as they are stale and smell like they are off. The pickle they give you fisrt looks so messy which makes you think that it’s been already served to another table and then straight to you without refil or change, when questioned a staff he answered that he poured it himself and was defensive about it. The service we found was terrible very slow food is definitely not fresh to order which a staff said they do as we can tell it’s precooked same with rice. We tried getting attention of the staff members several times but they were too busy either talking to each other or faceing their back towards us and talking to the tables they know. This establishment remind me of Bangladesh a lot it’s a uncle and nephew place if your known you get the service but if your a new customer then sorry sit and wait or get up your selfs and ask. 1 gentle went up to ask for more rice whilst a staff member was too engaged with his friends table when he could’ve walked around and asked if all is good or do the customers want anything but seemed like his friends table was more important. We planned to have Kheer following with tea but the behaviour put me off so much that we left. Funny enough the bill was placed on my table and it didn’t take them long to run to grab the bill pad only to walk away and check that we haven’t even paid which at the moment I made a comment saying “your fast at taking money without checking but service is ignored”. The waiting staff is definitely under qualified for the role and they seem like headless chickens doing the job. The staff need more training and also need to be told that other customers are paying guests too not just their friends or family. I know I didn’t go to a 5 star restaurant but it’s still a establishment that charges me for their service so we should be treated the same.
Very disappointed overall and if they don’t action this soon they soon will realise that someone else will open one similar and give better service better food and they will struggle. Food places should be all about service. I’ve seen better services in Bangladesh than these guys absolutely horrendous. The management is so defensive if you tell them anything, they say they don’t reheat food which is a complete lie as they young lad was hearing something in the microwave behind the bar then serving it to customer. So why be so defensive and say we don’t use microwave to heat stuff when they clearly do.

Maleehahahahaha

Great food - quite spicy and very authentic!!! We went in on Friday so keep in mind they close for just a little bit during the day for jummah/ Friday prayers - or at least that's what happened when I went. Staff super accommodating, and very speedy service.
Wings R a good recommendation

Imad M.

Amazing food. Please try the beef kalabhuna and the gulab jamun. Portion sizes are great as well. Highly recommended!!