Premier Inn Walsall Town Centre hotel - Walsall

YtarmyYtarmy

Haven’t stayed in a Premier Inn for a while, but was presently surprised by this one. I would have probably given it 5/5, but I did t thinks the breakfast was that good and I couldn’t set up a table in the bar with my meal. All the staff were very friendly, from reception to the bar. The room was basic but clean, bed comfortable, I’d normally wander out for an evening meal but as I was I. Work late, spotted the bar so thought I’d eat on site. I had Chicken Wings, Mixed Grill and a couple of pints of the black stuff. All were spot on 👌🏼 They do a deal, evening meal, breakfast and drink (see photo) I would have told work to book me that had I known as it’s a decent deal (not sure if you are limited on what you can select though so check first). I don’t come to this site with my work, but I think I’d definitely look at staying here again should the need arise.

KeLvin

I had the privilege of staying at this magnificent hotel for 5 nights for work and anyone who travels a lot would agree that above everything else, that gives a hotel a good name is the staff. And I wish to take this opportunity and recognise your AMAZING staff, beginning with your reception, where you are met with a warm welcoming smile from Hannah and Becka. I met Hannah on the first day of my arrival, and I explained it was my first time at Walsall, and didn't have a clue of what to do when I was not working and if she had any recommendations for someone new in the town. Hannah went out of her way to point out so many recommendations and site visits. I couldn't thank her enough, as it's not everyday you meet a staff who go's that extra step as Hannah did.
Day 3 of my stay I had problems with my Key card, and thats when I met Becka, who was again magical. Becka, sincerely apologised for my faulty Key Card, and issued me a new Key card and made sure it worked.
Hannah and Becka, represented the entire hotel very well, including the other staff I never managed to personally meet, who I believe are magnificent as well. Kindly let Hannah and Becka, know how much AMAZING they made my 5 day stay at your hotel. 10/10.

SomersetKeithers

Well located hotel, just a short walk to Walsall town centre.Public car park on-site £8 for 24 hours.|Smooth check-in, it usually is at a Premier Inn, with a warm welcome. The rooms are typiacl for this chain,normal facilities with comfy bed, ample hot water for the shower.|The on-site Brewers Fayre is one of the best I have ventured into for this brand, with a large restaurant, plenty of light from the many floor to celling windows and a bar area with tv, pool table and decent selection of beers,etc. We had breakfast here, terrific value with a variety of hot and cold options and it's all you can eat.

ericbS4814GA

Very pleasant stay but...||WHATEVER YOU DO...DONOTUSE EURO PARKS ADJACENT TO THE HOTEL.|My reason for saying this...|Just look on Trustpilot! They are a bunch of thieves.|I stayed for one night and 3 weeks later I get a demand for £100!|I paid using their online app as suggested by the receptionist.|But my demand says I didn't display a valid pass on my vehicle.|Of course I didn't because you don't get an actual pass to display when paying online.|I wish Premier Inns had warned me of this but no. I pulled into the car park and parked in one of the spaces marked Premier Inn.|Perhaps Premier Inn might want to change their parking advice?

Digus57

Very clean rooms, large and spacious. Lovely staff. Breakfast was perfect and great choice. Breakfast also was ready for 6.30am which was perfect for us. Great value. Parking facilities great, and check in was simple and easy. Will use again.

sash121001

Wonderful warm welcome at reception.|The rooms were lovely and clean and very comfortable. |We were on a family visit for a funeral and|Staff throughout the hotel and accompanied Brewers fayre restaurant couldn’t do enough for us. |David Ashley and Bella were friendly and supportive during our stay making a difficult journey (myself from Devon and my sister from London) much less stressful. |As an employee of Whitbread I was comforted by the standards that were high throughout Premier Inn Walsall. |As our elderly father is still a Walsall resident I can say with certainty we would stay again. |Thank you to all at the site.

Jono B.

No issues at all, quick check-in, didn't have breakfast but it looked busy and no obvious complaints. Quiet comfortable rooms, sharing a twin room the smaller single bed was ample big enough for an adult and comfortable. Rooms were warm but the Aircon worked quickly.

Parking was £8 for 24hrs (there is a discount for hotel guests but you need to get the discount before paying which we didn't do) I've heard complaints from others in the past about the dodgy parking company but this doesn't reflect on the hotel and we are yet to know of any issues.

Good location close to town centre, sports bar next door is great if you like music with your food&drinks, otherwise the on site bar is adequate and the walk along the canal is worth it for some fresh air despite the obvious litter problem.

Mr D.

Check in terminals were broken, the on site restaurant closed early. Not a great experience to be honest. I’m sure Premier inn expects better. Never had an issue elsewhere when staying with them.