Quy Mill Hotel & Spa, Cambridge - Cambridge

Kevin H.

We booked a spa day - dinner, a treatment, B&B and champagne. We booked a four poster room and were happy to find a bottle of champagne on ice waiting for us on arrival. The room was nice although a little small. Dinner was excellent, spa was nice and the pool and jacuzzi were great. And the price was reasonable.||||The only downside was the lack of plug sockets, meaning my partner was unable to sit in front of a mirror to dry and style her hair. There were some sockets, but they were a special size that only fit the hotel’s own devices. Why do places do this? Incredibly frustrating.

Jörg K.

Location is nice, but quite a bit out of town, so it's not easy getting to the town centre.
The spa facilities were nice, well-equipped gym.
The room was good, but a bit dated, with an electric radiator.
I ate in the bar area, decent selection, but I thought it was a bit pricey. Can't comment on main restaurant.
This would be a nice place to go and have a relaxing weekend.

Yvonne B.

We had planned an important family
dinner for a party of eight last Saturday at the Waterwheel restaurant, Quy Mill Hotel and it was a huge disappointment.
The ambiance and service were poor but the food was terrible. Expensive, unappetising and pretentious. We all agreed it was the worst meal any of us had ever had.
Do not recommend. In fact, one to avoid!

Claudia G.

Our pre -Christmas family gathering was brilliantly planned and organised by Rachel who couldn't have been more efficient or organised in the lead -up. We felt reassured that everything we requested was noted; all menu choices correct so it couldn't have been better.....|| The room was spacious and quiet and the meal very nice. Service was great.||Thanks again for making this such a relaxed occasion.

Catriona W.

Visited this spa recently to use a mother's day present. We booked a treatment, which was very pleasant with lovely staff but that was really the only good thing.

The spa facilities are essentially a bland and unexciting swimming pool, a jacuzzi and a sauna. The swimming pool was so cold I couldn't get in - estimate it was a touch below 25 degrees, so better for those who enjoy colder water. This is fine if planning to do fast swimming but not what I expect from a relaxing spa trip. The jacuzzi was warm but small and had a lot of froth from high chlorine content. I didn't use the sauna.

Seats around the pool area were few in number and 'bagged' in classic German holiday style by people barely using them. Some seats are located in a pleasant window area with a view of the little millstream though a direct view from there to the A14 does leave a bit to be desired. The seats were also extremely uncomfortable.

There was no lounge for having a hot drink or snack after using the facilities either, only a handful of plastic tables and chairs in an unwelcoming reception area.

Nothing about this experience was luxury or spa-like. I think if you plan to use this place as your regular exercise spot that would make it much more appealing but don't book if you want to relax and feel pampered.

Marina M.

Our wedding day was everything we had hoped for, and a huge part of that was thanks to the incredible experience we had at Quy Mill. From the moment we walked in for our initial consultation, the staff at Quy Mill were amazing. Our wedding coordinator, Emma, was with us every step of the way, guiding us through the planning process with expert advice and patience. On the big day itself, the staff was incredibly attentive. They made sure everything ran smoothly, from the ceremony to the reception, and even though there were minor issues they were solved promptly and with little stress. They went above and beyond to make sure our guests were comfortable and that we had everything we needed. ||The food was top-notch. We opted for 48h braised beef, and our guests are still raving about the meal, it was absolutely outstanding — fresh, flavourful, and beautifully presented. The venue also worked with us to accommodate dietary restrictions and preferences, which was a big help in making sure I, as the bride, felt included and well taken care of. They even went out of their way to make me GF breakfast pastry, which I really appreciated and enjoyed.||We're incredibly thankful for having celebrated our special day at Quy Mill, and we'll forever cherish the unforgettable memories we created!

Alison B.

Room very small 4ft 6 bed. Black mold in shower. Reported to receptionist who insisted that it was cleaned every day with no apology . The carpets in the public areas all need to be cleaned. Breakfast pastries were under cooked
Great conference hotel in good location but wouldn’t recommend for a mini break

Belinda211

Went as a family in 5 rooms to celebrate my husband’s birthday. I asked if they could provide a cake but they couldn’t so asked if I could take one- yes I could but it would cost £30 to do so and I would need to supply a list of all the ingredients.|The rooms were of a decent size but our carpet was filthy, the quilt cover was ripped and there was no hand soap or tissues-I had to go out and buy toiletries for the 5 rooms.|I was there 3 nights and couldn’t sleep due to the damp, musty, dirty smell permeating from the carpet around the bed.|On the second day the towels were changed but the bed wasn’t made.|The first night we had afternoon tea which I can only describe as poor. The dining room and lounges on the first night were extremely cold.|The staff were friendly and the food at dinner was good although service in the lounge for a warm drink during the day was snail pace.|The hotel is in the countryside and has potential to be a great place but needs a major overhaul. I shall not be returning.