Radfield Home Care Liverpool North & Sefton - Liverpool

Introduction

Nestled in the heart of Waterloo, Liverpool, Radfield Home Care Liverpool North & Sefton stands as a beacon of compassionate care and support for the local community. Situated at 3 Mount Pleasant, this esteemed care provider is dedicated to delivering high-quality, personalized home care services that enable individuals to continue living independently in the comfort of their own homes.

Main Services

• Home Health Care Services: Radfield Home Care offers a comprehensive range of home health care services, tailored to meet the unique needs of each individual. Their care plans are designed to promote independence, dignity, and quality of life.
• Home Help Services: Their home help services encompass daily tasks such as cooking, cleaning, and personal care, ensuring that clients can maintain a clean, safe, and comfortable living environment.
• Aged Care: With a special focus on aged care, Radfield Home Care Liverpool North & Sefton provides expert care and support for older adults, helping them to age in place with dignity and respect.

Location and Access

Radfield Home Care Liverpool North & Sefton is conveniently located at 3 Mount Pleasant, Waterloo, Liverpool L22 5PL, United Kingdom. Situated in the heart of Waterloo, the branch is easily accessible from nearby neighborhoods such as Seaforth, Crosby, and Litherland. Public transportation is readily available, with several bus stops within walking distance, including Mount Pleasant (Stop N) and Stanley Road (Stop F). The nearest train stations are Waterloo (0.6 miles) and Seaforth & Litherland (1.1 miles). For those driving, there is ample on-street parking available in the surrounding streets.

Featured Characteristics

• Gender-Neutral Toilets: Radfield Home Care is committed to creating an inclusive environment for all. Their branch in Liverpool North & Sefton features gender-neutral toilets, ensuring accessibility and comfort for everyone.
• LGBTQ+ Friendly and Transgender Safe Space: The care provider is dedicated to providing a safe and welcoming environment for individuals from the LGBTQ+ community. Their staff undergoes regular training to ensure they can deliver culturally sensitive care that respects each person's identity and expression.
• Highly Trained Care Team: Radfield Home Care is proud of its highly trained and experienced care team. Each carer undergoes rigorous training and is committed to delivering the highest standards of care, always putting the needs and preferences of the individuals they support at the heart of everything they do.

Practical Information

• Contact Information: You can reach Radfield Home Care Liverpool North & Sefton by phone at 1513211770 or by visiting their website at radfieldhomecare.co.uk.
• Operating Hours: The branch is open Monday to Friday, from 9:00 AM to 5:00 PM. However, their care services are available 24/7 to ensure that help is always at hand when needed.

Positive Aspects from Reviews

The overwhelming majority of reviews for Radfield Home Care Liverpool North & Sefton highlight the exceptional quality of care provided by the team. One reviewer noted, "The carers at Radfield have been looking after my dad for nearly 2 years and they are all amazing, friendly and caring people." This sentiment is echoed throughout the reviews, with many families expressing their gratitude for the compassionate and professional care their loved ones receive.

Several reviewers also commended the office staff for their responsiveness and support. One individual remarked, "The office staff are great and have always been super helpful and responsive." This dedication to customer service ensures that families feel well-informed and supported throughout their care journey.

Average Opinion

With an average opinion of 4.8/5 from 18 Google My Business reviews, it is clear that Radfield Home Care Liverpool North & Sefton delivers exceptional care and support to its clients and their families. The consistent high ratings are a testament to the care provider's commitment to delivering personalized, high-quality home care services that truly make a difference to the lives of those they support.

👍 Reviews of Radfield Home Care Liverpool North & Sefton

Victoria J.

5/5

The carers at Radfield have been looking after my dad for nearly 2 years and they are all amazing, friendly and caring people. The office staff are great and have always been super helpful and supportive for me whenever I have had a concern for my dad. Would highly recommend their services. Thank you team for all your hard work and commitment.

Suneet M.

5/5

The carers at Radfield try incredibly hard to deliver a compassionate service and the office staff try very hard to ensure that the person being cared for is matched with their preferences of carers. In the 4 weeks that Radfield helped to look after my terminally ill Mum, they helped bring a smile to her face and assisted in easing her pain. I can't really say enough to thank the carers and I know that my Mum greatly appreciated their efforts.

Terence C.

5/5

My mother had Alzheimer’s for the last few months of her life. Radfield carers behaved with exceptional care, friendliness and professionalism in ensuring that all Mum’s needs were met with dignity and diligence. The carers had an experienced feeling for what was required to maximise Mum’s wellbeing. As a son, I welcomed the extra security of seeing their friendly faces walk through the door four times each day and my mother and I had an excellent relationship with the well trained and knowledgeable carers. I would thoroughly recommend this company.

Jan H.

5/5

Really good care agency, very professional. Always very helpful on the phone and do their best to assist with any requests. They send you a rota each week with the next week's calls on, so you know what time to expect the carers, and who will be calling. The staff that come into the house are always very friendly, take their time to chat with the person they are looking after and they clean up dishes and surfaces before they go.

Phil R.

5/5

From a family member's recommendation, to date this company have lived up to her evaluation. From first contact with Owner/Director /Ops Manager Denys Hall they have been very professional, caring and efficient.
Assessment Officer Steph was simply superb in allevaiting the potential issues in dealing with welcoming 'strangers' into a loved one's home, albeit for their safety and care.
We are at the earlier stages in our relationship with Radfield Home Care but we are impressed so far.

Ann M.

5/5

We have been using Radfield for over 2 years.The carers we have had from them for mum have been very good, personable and reliable. Although we have particular days and times for visits when we need extra visits they have always been very accommodating and the admin staff do a great job . I would definitely recommend them.

Mary R.

5/5

The best Care Agency .
They listen to my needs they assist me to reach my goals.
The Carer's are fabulous friendly accommodating hard working. Above all they make me feel safe.
They go out of their way to make me feel comfortable safe and happy.
I am so happy to be looked after by Radfield they are number 1.

Clare M.

5/5

Radfield Homecarers come in to see my Mum twice a week. They make her a cup of coffee and help with chores like making the bed that she would not be able to do herself. She enjoys their company and for us, her children they give us great piece of mind.