Rosehill House Hotel - Burnley

Abigail C.

This placed is definitely closed. However they had not closed down their online booking systems and we made the mistake of booking and turning up to a deserted hotel when visiting the area. We received emails up to the point of arrival yesterday, telling us about our stay and welcoming us, so were a bit perplexed to find a closed down property. A shame as it looked very nice. Luckily we found another hotel not far away. Not as nice as Rosehill though.

Claire

Booked to stay here last night in an executive room, with separate beds.

Absolutely lovely location, hidden just off a main road in a lovely quiet area. The building is absolutely beautiful and has such a vintage feel to it. We were very impressed!

Staff were helpful and very polite, especially over breakfast in the morning, so special thanks to the hardworking service staff for their warm smiles and friendly service.

Room was much nicer than we expected and I would definitely stay here again. We had a private back door where we could access a little outdoor space and I bet this is truly stunning in the summer to sit outdoors.

Bed was comfortable. Room was lovely and clean. Overall a brilliant experience and next time I stay over this will be where I will be staying!

Martin B.

Claire welcomed us with a big smile and made sure we were happy when we checked in.

The rooms are a little tired but adequate for a short stay. Everything worked as it should and the room was well stocked with coffee and biscuits. The bed could have been comfier!

Evening meal and breakfast were a bit chaotic, it felt like the service staff were new or inexperienced. Room for improvement there. The food however was very good!

All in all this old hotel is quaint, aging but still enjoyable. With some extra effort in training service staff this review could easily go from 3 to 4 stars.

Claire D.

Went for a meal with friends. A wonderful setting, victorian with lots of original features. Decorated beautifully for Christmas with fairy lights, foliage and a roaring fire. The service was fantastic, but the food.....just absolutely WOW. Cannot fault it, the duck starter was divine, venison main perfect (although do order sides to go with it) and the dessert was the best I have ever tasted. The rest of my group agreed on that. Definitely recommend. Lots of gluten free options on the menu too.

Me M.

I booked to stay Mid-september and booked online. I received an email from the hotel explaining that a wedding party was booked that weekend and therefore it may be busy and the restaurant is fully booked, but we could move your room to a quieter part of the hotel. Would that be OK, or would you prefer to cancel? I chose to cancel, but I wish to thank them for their honesty. They could have said nothing and not lost the booking. So for that, I give them 10/10 for customer service and will look to book a stay next time I'm in the area.
I gave the rooms a 1 as I can not comment as I didn't stay. This is not a reflection of the rooms.

D C.

Rooms a little tired. Staff very pleasant and a decent breakfast. Only stayed the one night as was seeing a friend performing on a local theatre. Would happily stay again bit nothing out of the ordinary.

Alan ?. R.

We booked at the Rosehill House hotel when we went to a gig in Manchester.

It was a reasonable distance from the city centre to drive (as we don't drink) so we opted to save hassle with traffic on the journey home.

The site itself is off the main road and looks very smart from the outside. Plenty of car park spaces available.

Reception was really cosy and inviting... And the staff were very helpful and polite.

We had Room 21.... For reference £71.41 for 1 double room with breakfast.

Pros

• Spacious room.

• Comfy bed and pillows

• Nicely furnished with a big wardrobe

• Subtle lighting in the room (a few options)

Cons

*Early check-in charge was £25! Glad we didn't take them up on it

* Decor in room was a bit...outdated

• Diffuser in the room used a very...outdated floral scent that we didn't like.... Lynx to the rescue!

• Keys for rooms were actual Yale lock keys

• Our shower didn't work properly and the valve that diverted water from tap to shower only went part way

• Bathroom windows DIDN'T CLOSE and the room was freezing when we got there.

* Radiators weren't on either. Had to request at reception and we returned later to find an electric heater in use (radiators came on overnight)

Overall the stay was pleasant and we had a great night's sleep. Some small changes to the room and a bit of advanced planning (seeing as we are approaching winter) would have been quick easy wins for the hotel and improved our experience notably.

This all being said... Breakfast was beautiful.

The dining room was very grand.. With a lovely selection of cereals and pastries as you'd expect. Cooked food was cooked fresh and took only 10 mins to arrive.

We really enjoyed the breakfast and i think with this factored in we would definitely use the hotel again for a similar price.

Joanne H.

Came here for a overnight stay....Fabulous, the food was the best we'd had in a long time, staff were warm and friendly. The house is beautiful, we'll recommend to others. We will be back definitely. Thank you to Rosehill House Hotel for such a wonderful time xx