Scalford Country House Hotel - Melton Mowbray

Annabel

3.08.19
Spent £100 on a double room .

Overall feel of hotel - tired warn..unfinished ...hallways needs a hoover ..unusual smell in the corridors.

Room - less desirable than a travel lodge , room dull and uninspired. Old mismatched furniture. Room not cleaned properly. Hair on bathroom floor. Shower mat old and tired . We did not feel comfortable having a shower....so we didn't shower the morning we left.

Breakfast ....mushrooms rubbery ..sausages looked undercooked . 5 out of 10.

Staff -very friendly.

Would not recommend..well maybe at 35 pp night this place would be completely acceptable.

Edit.21.08.19 In response to your reply Amanda ...we were in room 212 ...27th of July.

Ian W.

Not really a review in that we were booked in early October to attend a relatives wedding. Was really looking forward to our stay, smart hotel! This week we get a call to tell me our booking has been cancelled. When I ask why, I’m told the hotel is closed for the rest of the year as it has been contracted to the Home Office. When I queried this, the inference was that it may be used to accommodate migrants. Never going to consider booking this hotel again. I appreciate in these times the hotel probably needs the revenue, but I think customer service sucks as no alternatives were even suggested.

Be M. C.

Having stayed in similar places I wasn't sure what to expect, especially for the very reasonable price I paid, but I was not disappointed at all. The front of house welcome was both warm and very safety focused, the staff were all amazing, special mention to Mick the night manager who went out of his way to buy Melton Mowbray Pork pies for me when I mentioned that I wanted to take some back for the kids but wouldn't have time, absolutely above and beyond the call of duty.

I was upgraded to the bridal suite which was nothing short of amazing, the refurbishment in all areas was well designed and never lost that feeling of being in a grand stately home. The bathroom and bath were huge and even had it's own TV.

The breakfast was superb, locally sourced sausages and bacon to die for.

All in all I could not recommend it highly enough, it's outstanding in every way and I cannot wait to return, thanks Amanda and team.

Fuzzweed

A good 3* in that it's not bad in any way, but equally doesn't stand out either. Food was very tasty in the restaurant. Rooms definitely in need of refreshing as some look quite old and a little delapidated. Also very hot and seemed quite a challenge to find us a desk fan. Building and grounds have natural countryside charm, but again not fabulously well maintained. Staffing must depend on what day it is. Sat and Sun they were really struggling. Understaffed with too many trainees but did best to be polite and helpful despite this. Monday seemed much better. Overall nothing to raise serious complaint about but equally wouldn't rush back.

Neil M.

I was brought here by my partner for a quick getaway. The room was clean even though it was dated. The beds are large, firm and comfortable. The staff were brilliant, helpful and friendly. The food was out of this world. I proud of myself being a big eater but after just having the starter and main I couldn't go on any further as the meals were of a generous portion. Would I come back here. Yes I would and I will more than likely be back soon.

Julieanne N.

Very friendly staff. Lovely country house which was ideal for our purposes. Dog friendly room on ground floor with quick access to the garden. Wet room type bathroom very useful for muddy paws.
The person in the room next to us was noisy the night before and kept us awake coughing and snoring. The staff kindly changed our room for the second night and it was lovely and quiet. It is a lovely quiet place think we just were unlucky the first night.

Russ M.

Very beautiful setting. Lovely grounds and staff beyond compare, despite a problem with the waterworks the staff overcome this problem and made guests aware and worked around the problem in hand. Rooms were exceptionally tidy and although an old building it was full of history. Reception staff Amy and molly kept all guests very well informed. Waiting staff were very pleasant and professional Tuesday and Gen particularly helpful.
Breakfast was an absolute delight made so memorable by Joyce who was always so bubbly first thing in the am.
And a big thank you to Stephen the general manager who made our group very welcome indeed.
Will definitely visit again 5 Star place, staff, dining and experience

Katerina D.

Absolutely beautiful place, we stayed in one of the suites, overlooking the beautiful countryside, the breakfast selection was brilliant, we where greeted by a wonderful hostess, she made myself and my partner feel so welcome, nothing was to much trouble. We also met the chef, she was absolutely wonderful, our dinner was delicious. I honestly can't say that I have stayed at a more peaceful and beautiful place. They are doing the place up at the moment so I would advise those writing negative reviews to be mindful of that. We stayed for two nights and on both evenings we where treated fantastically. I have stayed at a number of hotels, across the country as myself and my partner travel for business and pleasure. We will be returning with our children, and also to take a break from the hustle and bustle of city living. Thank you so much scalford Hotel. You where wonderful.