Sweet Guesthouse - Chatham

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 259-261 Luton Rd, Chatham ME4 5BN, United Kingdom.
Phone: 7448753274.

Specialties: Hotel.

Opinions: This company has 27 reviews on Google My Business.
Average opinion: 2/5.

📌 Location of Sweet Guesthouse

Sweet Guesthouse 259-261 Luton Rd, Chatham ME4 5BN, United Kingdom

☎️7448753274

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"content": "

Sweet Guesthouse: An Overview

When considering accommodation options in Chatham, Kent, the Sweet Guesthouse presents itself as a notable choice for travelers seeking a comfortable stay. Located at 259-261 Luton Road, Chatham ME4 5BN, this establishment offers a place to rest after a day of exploring the surrounding areas. Its position on Luton Road makes it accessible to visitors arriving by various means of transport.

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Location and Accessibility

The Sweet Guesthouse is situated in the Chatham area, a town known for its proximity to both coastal activities and inland attractions. Being on Luton Road likely offers a central location within the town, facilitating access to local amenities and points of interest. For guests relying on public transportation, the location might offer convenient access to bus routes or other transit options. Travelers arriving by car can benefit from the guesthouse's parking arrangements, although specifics on availability or charges are not detailed in the provided information.

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Contact Information

Communication with the Sweet Guesthouse is facilitated through their telephone number: 7448753274. This direct line allows potential guests to inquire about availability, prices, or any specific requirements they might have. The absence of a listed website in the provided data means that contacting via phone is the primary method for obtaining detailed information or confirming bookings. Having this contact readily available ensures that guests can reach out directly to address their needs and concerns before or during their stay.

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Accommodation Type and Specialties

The Sweet Guesthouse specializes in providing hotel-style accommodation. This classification suggests a focus on comfort, service, and meeting the needs of guests seeking a temporary home away from home. While specifics regarding room types, amenities, or services (like Wi-Fi, breakfast options, or room service) are not provided, the term 'Hotel' implies a certain standard and operational structure typical of such establishments. Guests can expect a level of service and facilities comparable to what one might find in a guesthouse or small hotel, potentially offering a more personal touch than larger chain hotels while maintaining essential comforts.

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Guest Reviews and Reputation

Evaluations from previous guests provide important insights into the quality and experience offered by the Sweet Guesthouse. The guesthouse has received a total of 27 reviews on Google My Business, a platform commonly used by travelers to share their experiences. The current average rating stands at 2 out of 5 stars, which indicates that the majority of reviews have been negative. This low average warrants attention and suggests areas for potential improvement in service quality, cleanliness, comfort, or other factors influencing guest satisfaction.

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Considerations for Potential Guests

When contemplating a stay at the Sweet Guesthouse, potential guests should consider several factors. The low average rating, particularly with 27 reviews, suggests that the guest experience may not consistently meet expectations. It is advisable for prospective guests to carefully review recent comments on Google My Business to gain a current understanding of the guesthouse's condition, service levels, and any specific issues that have been raised by others.

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Booking directly via phone allows for clarification on specific details not mentioned in the provided information, such as room availability, pricing structures, cancellation policies, and any special offers. Guests are also encouraged to inquire about the availability of Wi-Fi, breakfast inclusion, parking facilities, and accessibility features if needed, as these elements are crucial for planning a comfortable stay.

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In terms of location, understanding the surrounding area is beneficial. Chatham offers a range of attractions including the historic Martello Tower, maritime connections, and nearby coastal walks. The specific location of the Sweet Guesthouse on Luton Road should be checked against a map to assess its proximity to desired attractions or amenities.

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Conclusion

The Sweet Guesthouse in Chatham, located at 259-261 Luton Road, is a hotel-style accommodation option accessible via telephone. While specialized in providing guest lodging, its current online reputation, reflected in a 2/5 rating based on 27 reviews, indicates that caution and careful review of recent guest experiences are recommended before booking. Direct communication via phone can provide up-to-date information and address individual guest requirements, helping to determine if the Sweet Guesthouse aligns with specific travel needs and expectations.

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"summary": "The Sweet Guesthouse in Chatham offers hotel-style accommodation but faces challenges with its current low Google rating and review count.",
"keywords": ["Sweet Guesthouse", "Chatham accommodation", "Luton Road stay", "Hotel Chatham", "Guesthouse ME4", "Luton Road ME4", "Travel accommodation", "Booking details"],
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"quality_score": 7,
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👍 Reviews of Sweet Guesthouse

Dee

1/5

Luton Road is known locally as the worst Road in the whole of Medway. Drive down it too often for my liking totally unaware there is a B&B along there. Read the other reviews not surprised one bit. Also no parking unless you use a side road. I'm going to make a point of looking for it next time I'm down that way. Bet its just like the other houses down there, old.

leebarryc

5 of us were supposed to be staying here to attend a friend's wedding. We booked 5 months in advance and paid up front. An extremely rude woman called me on the day we were due to check in and literally screamed down the phone that they had double booked and couldn't accommodate us. Her behaviour was outrageous, she tried to tell me that she could cram 5 of us in a single room then she cancelled my reservation. When I demanded a full refund she hung up. I would rather sleep in the street than stay here. I hope this place goes out of business so they can't steal from anyone else

Erica J.

1/5

DO NOT BOOK HERE! My friend was due to stay here but we did not even make it to the Room.
On arrival, there is no sign on the building, no one to greet you, it smelt and looked very unkempt from what we could tell in the hallway dimly lit only because of the street lights. We called the lady who the booking was originally made with and she said someone would be there soon to give us a key and then the very next question was to ask for a £20 deposit. By this time all confidence in this potential stay was 0% and so questioned what justified the £20 and her appalling response was.... 'you Nigerians' which I am not by the way and so there ended the conversation when I disconnected the call and left the filthy building immediately and got alternative accommodation.

Whitehall

The double room I had (£30) and the single room my friend had (£20) had a TV, tea and coffee making facilities and a bed. All were in good order. The communal bathroom is insufficient for the numbers staying. Here ends the review of a place that clarifies the expression 'you get what you pay for.' ||The Guesthouse has no signs outside and we too had huge problems with the key box outside. At no stage did we ever see the owner / manager. The street is is in is a major route with all the noise you would expect. I am also saddened by the scruffy nature of the road. We had cycles that we could take into the house, there is no way I would have wanted to leave a car in the locality.||The owners are not responsible for the location and as they provided a room for the night at a very low price {as contracted}) I have given three stars, BUT this is little more than a Bunkhouse.

darrenwaughman

Needed somewhere to crash, as needed to be in Hempstead first thing in the morning. Paid £30 for the room, which had a double bed, TV etc and use of a shared bathroom. |Entering the property was like the Krypton Factor - keys were in a key safe outside. Once you'd got your bunch, you the had to negotiate two sets of French style patio doors, playing guess the key, and then lock then securely behind you!|I arrived late, so this may have been different if you arrive during the day!|However it felt like this kind of security was needed!! Didn't feel like the nicest part of town!|The place itself is a run down place in amongst terrace houses- I couldn't see any signage whatsoever so it was a little hard to find the place late at night.|The room itself was fine, there was a kettle on the floor, with a jug of filtered water, and tea facilities. Towel, and shower toiletries were also in the room. Bed was fine - but I can sleep like a log anywhere!!|However, overall, for the price it was all OK if you need somewhere to sleep on a budget.

Lee C.

1/5

Avoid at all costs. Booked 1 family double and 1 single room before Christmas and they waited 5 months to call me on the day I was due to check in to inform me that they didn't have any rooms. The woman who called me, bearing in mind THEY were the ones who double booked, SCREAMED down the phone at me as if it was my fault. First she wanted to cram 5 of us into a single room then she cancelled my reservation and refused to sort out my refund. Absolutely disgusting behaviour.

evolution1990

Booked for 2 nights but 1 was enough! Banging doors all night, rude movement noises at 530am! Never got to see the owner, just a cleaner. Room very basic and broken but fairly clean. £45 a night it's not worth it. Room was unsecure because they had broke the locks from the sliding glass doors! Shared bathroom was disgusting! Location is bad anyway

rachellansley

Phoned up to cancel booking for two rooms due to unforeseen circumstances. I explained this and they were very rude. I asked if there was a possibility of a refund and they then hung up on me. I called again and they proceeded to shout and swear at me. I was obviously very angry by this especially considering recent events and after gently reminding him not to speak to me like that, he hung up on me. My cousin then phoned up on my behalf to confirm the cancellation where he only asked questions rather then actually answer them and help us with our queries.|This once again was a very short phone call. At around half 10 in the morning, my mother received a call saying ‘are you actually coming or what’ with a lot of attitude. My stepmom again asked about a refund and they said that it wasn’t their problem. Again they were very rude and then hung up. This absolutely disgusting customer service and I would never book to stay here again.