The Brocket Arms - JD Wetherspoon - Wigan

Gill M.

We visited for breakfast, which has up there with the best spoons breakfast, in our opinion! Arrive promptly, clearly freshly made, and of course, delicious.

Friendly welcoming staff, comfortable and well maintained interior, lots of seating.

Took us a minite to figure out where to park, car park to left of building, as local vicinity has parking restrictions.

jodyfell

Room, bed etc..were clean but there were some bits on the floor near dressing table- clothes tags and bits of paper. The shower was very powerful and no way of turning it down unless you turned on the taps aswell. Overall accommodation good value for the price. Food on the other hand could be improved. Ordered porridge and blueberries and 2 slices of toast for breakfast. Some of the blueberries were on the turn and drying up, the porridge was luke warm and thick enough to stand your spoon up in. How do you get toast wrong 1 slice was ok, the other was barely toasted on one side and totally untoasted & soft on the other. Not a great start to the day... Free coffee refills though.

16rhianb

Lovely room, it had plenty of tea, coffee etc as well as bottles of water and shortbread biscuits. Towels were lovely and thick. Great shower, comfy bed. The only drawback!! was the bright green light as you came in the door. I know it's for fire safety reasons but made the room too bright to be able to have a good night sleep. In case of a fire you could quite easily see the door to get out. No need for this bright light. It was like sleeping in a lighthouse!

Helen B.

Don't bother if you're hungry, we knew it would be busy and would probably have to wait but not for an hour then asking where our order of 2 muffins and a breakfast were, they'd forgotten it altogether. Can't blame the staff, they're trying their best, there's just never enough of them.
Food was below average, bland and just a bit meh. I don't expect gourmet just a muffin I can actually chew.
Only way I'd return here would be for a drink, surely that would be right.
Note to owner/manager.... Hire more staff!

Mandy C.

Dirty mattress
Stayed here one night
The pub was alright and staff friendly .
Not a great location but I was here for business so suited me .
The rooms on first impression were not bad
Bathroom was fine ..clean and towels good and nice shower and bath .
Nice tea /coffee area
Water left in kettle which is a NO No also the kettle was dirty on the out side .
Carpets were old and stained
The mattress was awful and I asked to be moved as picture shows .
I told the staff member who didn’t even offer to look but just offered me another room ..
Which was slight better but still a stained mattress ..
The mattress topper to protect the mattress was thin and worn ..
I won’t be back as it was so dirty and felt I was lying on someone’s old pee stains and sick

LunalaEU

Never had any issues here. Went tonight and started off nicely. Service is as normal.. we ordered food and drinks on the app, and our friends ordered x3 times for us, they got us some x2 pints, shots and some ice cream (thanks). There was only 2 of us. Every time they'd bring something over they'd slam it down whilst rolling their eyes. Specifically this young girl, quite tall, brown hair, pony tail. Didn't catch her name, but I've never felt so uncomfortable whilst being served in any establishment ive been too. Then I went to order some more food and drinks on the app (as friends arrived at this point to order stuff) and it no longer allowed us or them. Bit strange.. so I asked the same young girl and she said "it's been turned off" I said "all together or for this table?" She said "just this table, youre playing a game", I carried on conversating with her nicely as I am usually to anyone in customer service, and this girl just walks on off away from me, mid sentence. I just wanted to understand. So so rude, after all the eye rolling too... a simple answer would have sufficed, but the attitude just made me want to leave and never come back. Bare in mind, i never continued to order anything since the cut off after only 3 orders and that stonking interaction. It just made me not even want to. If it was such a problem, why not my question and tell me and I will understand and carry on ordering and giving you my money appropriately.. but the stinking attitude from the get go just made me want to run from there. And its such a shame as a local.. I can't say I've ever been anywhere where theres young girls with as much as a stonking attitude as this. Times are really changing.. Cause I'm quite positive and couldn't be more appreciative of service since being in the same industry, so i understand the service they get on the receiving end. But i gave them no reason, i will always smile at you.. but this has taken me a back. Don't think I'd feel comfortable going there again. That interaction was just plain ignorant and so uncalled for. Especially with the energy i was giving to them. I wish I caught her name.. Rolling your eyes at me like I'm some drunk whose ruined your cornflakes that same morning. I'm just stunned....
Other than that, we would have stayed longer, drinks were okay until they stopped after only 3 different orders, food okay. Service was absolutely nil. Proper ruined my mood

HomerLondon

Great value, bedrooms and bathrooms were very clean, free tea, coffee, hot chocolate biscuits and water in room. All staff very helpful and friendly. Breakfasts were good value too, free tea, coffee and hot chocolate for hotel guests. Will stay here again

Angela M.

As with all weatherspoons, the food sounds great, but is absolutely the worst possible execution of everything on the menu. Barely edible. I'd suggest eating anywhere else.
The drinks are cheap though, so it's a great place for a night out - after food.
The hotel is very good for the price - complementary unlimited coffee from their coffee machine, bottled water, WiFi and parking. It was fairly clean, large, and comfortable - a great place for a night or two.