The Café at Urban Jungle Norfolk - Norwich

briony S.

So much more than i was expecting. The food was a lot more than just cafe food, freshly prepared and delicious, my pizza was one of the best I've ever had.
Loved that we were offered hot water bottles of we wanted them.
The place is gorgeous and it's lovely to wander over the bridges and watch the fish, it does feel like a jungle.

Ames

It was nice to visit this cafe to experience something a bit different to the norm. However I felt that the experience really didn't live up to the hype generated by the other reviews on here. It cost £24 for two breakfasts and coffees, and I was quite disappointed with the food. My breakfast was served on a side plate, it came preseasoned with salt and pepper and we weren't offered any condiments. If it hasn't cost So much I probably wouldn't have minded but I don't feel the price was justified. Your paying for the novelty of the atmosphere.

gemma B.

Lovely quiet cafe. Very aesthetically pleasing. Greenery everywhere, nice environment. Also had a third party join the table! 🐈

M D.

The lady on the till was lovely and helpful and the food was awesome.

I had a sweet potato curry. (Which I usually don't like) and the cakes was yummy.

Just wish I didn't feel like my family was being rushed for a table though because people was standing there staring at us as we waited for a table!

Carol A.

Visited again 6months later and sad to say the service was poor this time. We were seated and then left with no menus, and had to ask for them. Then the food took forever to arrive and i got the eggs benedict which sadly must have been poached using vinegar because i could taste it over the sauce so that was disappointing because it looked lovely. We then went to pay and i told him the table number which my mum checked and he said it was 18 but my mum said 10 and im really still unsure if i paid for someone elses table, was not offered a receipt or confirmation of what i paid for and the bloke that served me was very focused on getting me to just hurry up and pay and seemed quite impatient with me querying the table numbers. Im also certain as i ordered an eggs benedict, tea and soy milk, a cheese scone and a coffee and my mum just wanted toast, which was then delivered to the table without butter im sure i was charged a whopping £9 for two pieces of white bread and butter which is downright ludicrous (i looked back at the menu online when i was home for prices) especially as the service was poor. I think the management need to address a few things here - its a lovely place but currently very poorly managed. The young waitress that served us was lovely - very polite, i think they possibly need more staff and a faster cook.

P C.

Urban Jungle is a lovely garden centre with some amazing plants, shrubs and trees available for sale. It is not the usual type of 'modern' garden centre that sells just about everything, rather a more traditional one, concentrating on things to plant.

First things first, for wheelchair users this place is a nightmare, gravel everywhere + in the café you have to contend with very narrow doorways, metal thresholds sticking out of the floor and steps. This is a real shame, but if you have wide tyres, forgiving castors and someone to assist, it is definitely worth a visit to the cafe, although you will not be able to gain access to all areas. The other downside is that the toilet facilities are of the traditional builders blue porta potty type located at the end of a long gravel drive that is separate from the cafe.

The cafe is housed within an insulated greenhouse that is filled with a rather spectacular array of plantings, within which are nestled a hodgepodge of tables, chairs and sofas. One of my photos shows the menu, but there are also specials available and the cakes are amazing, bearing in mind that they cater for a wide variety of food allergies and intolerances.

The highlight for me was the 'river' running in the café that has some really impressively sized Koi and what I suspect to be a sturgeon swimming in it. There are a couple of bridges crossing over it which would give a wonderful view, but the bridge I could reach had a step up so without help those wheelchair bound and without assistance will not get to see this aspect.

D. J. I.

Expensive experience. It took 45minutes to get a few coffees and scones which was heavily over priced. They have plenty of garden plants, established trees and shrubs. You might have to remortgage to buy a few bits and bobs. The kids loved the indoor pond, bridge and huge fish. Wasn't offered a loyalty scheme or reason to venture back.

Hanna S.

Lovely place to relax around plants in autumn without worrying about the wet weather.
The cafe cat is always the highlight of our visits...