The Earlham Hotel - Norwich

Rusty M.

Basic small room. Could do with attention but overall clean. Bed comfy. TV in room. Shower decent. Negatives would be curtains were hanging off some hooks so made it look a bit tacky but this place has a what it is. I guess I would recommend to workers looking for longer term accommodation or 1 night stop overs. It's on a busy road but tbf this didn't cause any issues with sleep.

Dipak M.

Interesting place. Rooms are smaller than normal double. The double bed is on the small side but at least it's not 2 singles pushed together.
Our double room had a mini kitchen and fridge, microwave and few pots.
The shower was good and bathroom was OK size.
Asked for extra towels and iron and board, all supplied with ease.
This is 2 star place , not hotel, as no food served here. Seemed clean but on inspection it wasn't spotless. Creaky bed and some furnishing scuffed or broken. TV had literally no signal and kept cutting out.
Decent car park, which was free for residents.
Staff were polite and helpful.
This place would ok for one night stay and cheap for Norwich. If you don't mind the sound of water next door or the occasional creaky floors, this is good place.
A nice touch is keeping family rooms in another hotel across the garden. Hence no noise from kids in the night or morning which you get in the likes of Premier Inns and other hotels.
Good budget place to stay!

Tabitha C.

I was very happy here and would happily stay here again. I want to say it no longer deserves the awful reviews it's had in the past. The Plantation Garden next door is gorgeous. The location is convenient, the setting is lovely and the staff went out of their way to be pleasant and helpful. My room was spotlessly clean and well-provisioned.
In response to negative comments in the past, it depends what bothers you:
- my room faced a car park directly so I had to keep the blinds closed and lights on until dressed (net curtains would help with this
- there is a security light right outside the window so the room wasn't really dark
- the blinds left small gaps which I covered with my coat and a towel (or passers by might have been able to see in (fuller curtains would help)
- the bathroom smelled a little odd but this was not for want of cleanliness; maybe due to small enclosed space or drainage system
-the keys were tricky and I had to ask staff for help

Aamir S.

I stayed here for almost a month due to my son’s GCSE exams. The hotel is only 10 mins walk to the City Centre and is situated in the best area of Norwich. Our long stay was very comfortable with very cooperative staff. The manager Roja is very efficient and was always very quick to deal with our queries. She was very kind to give us the same room every time, away from the road so my son could study undisturbed.
I highly recommend the hotel for its efficient management and its location. It has adequate free parking for its residents. This is the third hotel I have stayed at in Norwich and will not try a new one anymore as I found this to be the best.

Tony C.

A well located hotel within easy walking distance of the city centre. Room was surprisingly quiet and reasonably priced.

Natasha T.

I couldn't speak highly enough of this hotel! All of the rooms are kitchenettes, complete with microwave, fridge and a sink. The rooms are spotless and the shower was lovely! The lady on reception is truly an asset to the business and was incredibly welcoming and accommodating, as a solo female traveler, I felt very safe and will absolutely be returning. 🙂

Lynette L.

Not reviewing about the hotel but the parking. Paid for parking via the RingGo app but still received a PCN of £60.

There should be a sign informing drivers to speak with hotel concierge if the Parking administration does not work properly with the RingGo app.

Update:
Raised an appeal with Parking Management and they responded the next working day. They have been quite understanding and cancelled my PCN. Minus 2 stars for location due to the unnecessary admin and stress. But 4 stars for prompt parking management service.

Brian G.

Great location for walking into central Norwich but other than that a bit of a let down compared with our first trip. The DIY man doubled up as a receptionist on the day, didn’t explain much, no Wi-Fi codes offered and even forgot to take our payment when we booked in leaving us to believe we pay on booking out. That was until we got a wrap on the door and another receptionist all but accused us of having an outstanding debt!? Apart from that we were put in a room in an annex which was tiny (thank god we didn’t have a cat to swing) and freezing cold. The tv wasn’t connected to Wi-Fi so no much happening there. The fridge was very noisy so had to be turned off at night so not to interfere with sleep. When all lights were turned out a big green light shone brightly all night from the ceiling. Such a shame as our first visit we had a lovely comfortable room in the main hotel and the staff couldn’t have been more helpful. Hopefully there are some nice hotels in the area for our next visit.