The Farm Burscough - Ormskirk

Donna H.

Lovely food. Lovely staff.
The roads leading to it are badly potholes though, so buckle up before you set off.

H

This is related to the cafe .
Arrived here for a hot lunch after reading google reviews and was in the area.

Sadly was sorely let down for one when you have to wait up to 50mn for two simple meals the staff should remember that a hot drink matches with the meal and a customer should not have to ask can I have hot water to top up a drink of tea and keep it warm due to no meal being served and not told on order meal could be some time do you wish to wait for your hot drink?

Also at no point did any members of staff tell us when it may be ready or a reason for the delay and seemed a tad miffed when asked after 40mns of silence 🔕 will it be long and shrugged n said probably won't be much longer now..
We at no point were asked when given a meal if it was ok again, no contact. And no, for one, if anyone wonders, the cafe was not flat out with customers.

The wait would have been more bearable if staff took that thing called customer service seriously.

Would not recommend due to this if you have a lot of time to waste and love when staff don't acknowledge then go for it, hospitality is far from it... not on the cheap side either, which makes bad standards of service sting even more .

Gary J.

The site itself is in a lovely location with farm animals in an adjacent field which the kids will like. There's a play area here for kids too, but the grass was quite long (the grass everywhere else was short, which we couldn't understand) with some rubbish on the floor. We did really enjoy our stay here and there's a nice farm shop and cafe too. The only big downside was the state of the toilets, which were abysmal. Clearly hadn't been cleaned for some days, at least, prior to us arriving and still hasn't been cleaned when we left after 4 nights. It's a real shame because we'd like to visit the area again, but would probably look to camp elsewhere based solely on the state of the loos.

John S.

The cafe is over priced and not good value for money. Breakfast was Very basic and £9.95 for full English without a drink?
Whilst waiting to pay i noticed a selection of cakes priced at £1.70. That's reasonable however if you eat in the price almost doubles to £3.50?
Sadly I won't be returning! Far better places to eat Locally

Ellie B.

Lovely morning at The Farm, delicious breakfast. We were all made to feel very welcome and the boys played on the playground while we waited. Went to visit the donkey and another playground then mouthwatering ice cream, new favourite flavour- ginger 😋 and a walk across the fields. Absolutely beautiful, we’ll be back very soon!

ben S.

We had the toastie and the large breakfast. Breakfast was superb, all fresh locally sourced ingredients. There Was a slight wait for the food however it was busy with a couple of big tables and the staff were very attentive. Would definitely come back as we couldn't fault the food.

Rachel H.

Our server was extremely rude from the get go, we were overcharged on cake and drinks despite there being an offer on and she was rude and patronising when this issue was raised. Not worth the overpriced refreshments or unnecessarily frosty welcome.

keefwirral1

Stayed here after a family party was nice and clean very comfy beds and a lovely breakfast. Staff very helpful with directions